Leisure Lawn of Fort Wayne

I had used Leisure Lawn in the past for approximately 10 years or more and had to stop due to my finances. My lawn started looking really bad and I called them to start up service again. I was thrilled up until now. I had a burned spot in my lawn, the large area does not have the best soil, but green grass was growing there previously. I called to ask for someone to come out to check on it. The gentleman came (unannounced,) I was told it was because of my poor soil conditions. I called back a few days later to talk about this again as other spots have appeared. I was told the same thing. These other spots are in the middle of my healthy lawn that has great soil. I was told to look around at my neighbors lawns, they are the same!! (are you kidding me?) Well, they are not the same and the only difference are the chemicals used on my lawn!! He said the rain this weekend will fix it. If it needs “fixed” then there is something wrong!! I asked for something to be done and he refused. I asked to speak with the owners and he said they were not available for two weeks. My frustration is not only with my lawn, but with the attitude of the a general manager just throwing away my loyal business after so many years. If my business isn’t valuable enough to negotiate a solution, then my decision to take my business elsewhere was a good one.