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Approved Pro
Approved Pro

Key Exteriors, Inc.

Asphalt Shingle Roofing Installation and Replacement, Brick or Stone Siding: Install or Completely Replace, Vinyl Siding Install or Completely Replace,

About us

Welcome to Key Exteriors, Inc., Fort Wayne's leading residential replacement contractor. Bill Kesterkey started Key Exteriors in 2003 for one reason: Integrity. Having worked in the business for a large national company with little control over the finished product, he wanted to start a company that focused on providing customers with the highest quality products, installation and service after the sale, in the industry. Our goal was not to be the cheapest nor the most expensive, but simply the best value bar none. We focus on giving the most convenient terms possible at the best value possible.

Business highlights

22 years of experience

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.222 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
14%
3
0%
2
0%
1
14%

Filter reviews by service

Showing 1-22 of 22 reviews
Anna R.
Apr 2025
5.0
Asphalt Shingle Roofing Installation and Replacement
$14,000
I had such a great experience with Key. I originally wanted some gutters but found during their survey a hole in my roof that could have been very much more costly. I got my roof and gutters done in 2 weeks for a better price than I could have dreamed for for the size of my home. They also entered me into the $60,000 home Makeover giveaway with the drawing next month at their crazy fun open house I keep hearing about from some of my neighbors that have been to it last couple of years that is on May 20. I hope I win. That is the only way they could do better.

Nancy S.
Oct 2023
5.0
Vinyl Siding Install or Completely Replace
Yes, I recommend this pro
$7,000
Mr Berich was very knowledgeable, Helpful with design decisions

Jennifer M.
Mar 2023
4.0
Yes, I recommend this pro
Nice windows

Bryan M.
Oct 2022
5.0
6+ Room New Window Service
Yes, I recommend this pro
Job well done

Bryan M.
Oct 2022
5.0
Yes, I recommend this pro
Job well done

Cindy L.
Jul 2021
5.0
Yes, I recommend this pro
Itâ s a reliable and dependable company, great customer service and I was so pleased with my new siding. It looks great and it is of great quality.

Lynn S.
Jul 2021
5.0
$9,000
It was a very good experience overall. We really appreciated their expertise in window installation. The quality of the windows was premium and will last for years to come. The owner was friendly and did a great job explaining the different window products and helped us choose windows that met our needs. We also used Key Exteriors to replace our roof and they got the job done quickly and efficiently. We're thrilled with the results!

Karen D.
Sep 2020
0.5
$5,410
DO NOT HIRE Key Exteriors for anything!! First of all, very SLOW turnaround time. Just shy of 16 weeks to get two screen doors installed, and roof repairs on my sunroom. (Prior to COVID) Owner came over the night before their 16-week contact expired to try and explain why they could not do the roof repair on my sunroom in their contract!! (unable to give the 10-year warranty, I was promised). Well, if they replaced the entire roof!!!! Platinum Remodel did an awesome job fixing my roof, less than 1/2 the price of Key AND a 5-year warranty!!!! And then the guy gave me a $50. discount off the bill because I was so patient with them getting to me. So, by all means, go with Platinum Remodel, and their customer service knocks Key Exteriors lack of customer service out of the ballpark!!!! After the 5-year warranty expires, I can still have Platinum come out and redo it if needed. AND still cost less than what Key quoted. (or should I say refunded because they could not complete their job)!!!! The salesman would never give me a break of cost between the screen doors install and roof repair. (My bad!!). You would think an exterior screen door install would be the least difficult job to be completed. The door handle lacked the quality I was told it had. Was not a smooth working device. Installers told me they would order me a new one. Never happened and no one else knew about our conversation, of course. So after all the hammering and whatever else they decided to try it with, it was somewhat better. Then I called back, with specific instructions I wanted to be there when they came out to complete the previous repair. I keep the screen door locked. Of course, they could not bother to wait, so they came out, did whatever to my door (while it was locked), and in the process, marked up my new paint job. I called about that because I wanted a refund so I could repaint. The owner would not give me the money, I had to hire a painter. I do not have time. Did that prior to the Key installs. So his way or no way!!! There is not one employee (and I talked to at least 4) that has any type of customer service skills. None!!! Do yourself a favor and avoid them like COVID!

Fred L.
Jan 2020
5.0
Asphalt Shingle Roofing Installation and Replacement
Yes, I recommend this pro
Dealt with Michael J. Fox at Key and the service on the install of our roof and doors went flawlessly.Very happy with finished product.

Beth I.
Jan 2020
3.5
Asphalt Shingle Roofing Installation and Replacement
Yes, I recommend this pro
I am pleased with the roofing job, and they are going to do some windows with me. Everything was explained very well, and they worked with me on the price of the windows. I would recommend them

Judy A.
Sep 2019
5.0
Yes, I recommend this pro
I am very happy with this company. They do an excellent job at a very good price. I have never been disappointed in the work done by this company. They do an excellent job and take the time to listen to my concerns. They keep the yard cleaned up on a daily basis. I m so happy that I ve chosen Key Exteriors for my gutter job.

Marvin M.
Nov 2018
4.5
Vinyl Siding Install or Completely Replace
Yes, I recommend this pro
$4,000
recommended by neighbor

Jim H.
Nov 2018
5.0
Asphalt Shingle Roofing Installation and Replacement
Yes, I recommend this pro
They look at everything and tell it like it is and give you their best quote

Chris W.
Aug 2018
5.0
Yes, I recommend this pro
Have hired them for several projects.

Bryan K.
Aug 2018
5.0
Yes, I recommend this pro
They did a great job, awesome work,

Kristen K.
May 2018
5.0
Yes, I recommend this pro
They were super nice and very helpful. They answered all of our questions. They put in all new windows on our second floor. We're having them come back to do some work on our doors.
Response from Key Exteriors, Inc.
"Thank you for your feedback! We're very excited to continue working on the transformation of your home!"

Maria G.
Jan 2018
4.0
6+ Room New Window Service
Yes, I recommend this pro
They are very flexible, considerate and easy to work with. They will even make finance arrangements.
Response from Key Exteriors, Inc.
"Thanks, for your feedback! We're so glad that we were able to come up with a financing plan that worked well for everyone!"

Mitch P.
Feb 2017
5.0
Asphalt Shingle Roofing Installation and Replacement
Yes, I recommend this pro
Response from Key Exteriors, Inc.
"Thank you for the time you took to leave us a review! We hope you will call us for any future home improvement projects!"

Ryan K.
Oct 2016
5.0
Asphalt Shingle Roofing Installation and Replacement
Yes, I recommend this pro
Great Company. They even donated to Military families charities and I love giving money back to locally owned companies that give to the community. Bill was a pleasure to work with and his team did an excellent job on our roof and siding and gutters.
Response from Key Exteriors, Inc.
"It was a pleasure to work with you as well, Ryan! Thank you for the review. We hope that you will contact us with any future home improvement needs!"

Sally J.
Jun 2016
0.5
Metal Roofing Installation and Replacement
I changed my plan as to what roof I wanted, They denied me cancelling a contract in writing within 2 days when the contract says it must be done before 3 days. I was then told that option was not available to me.
Response from Key Exteriors, Inc.
"We do apologize for your negative experience. We'd love to remedy the situation. Give us a call to discuss our options."

Brent C.
Dec 2015
5.0
Yes, I recommend this pro
i like this company...very professional
Response from Key Exteriors, Inc.
"Thank you for the review, Brent! We hope to be your first choice with any future home improvement endeavors!"

Bradley S.
Oct 2015
0.5
Metal Roofing Installation and Replacement
Definitely would not recommend this company, have had nothing but trouble out of them. Was supposed to have my roof done by 8/26/2015 and im still waiting. The only time i hear from them is if i call, i even put money down and now am having trouble getting it back.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Key Exteriors, Inc. is currently rated 4.2 overall out of 5.

Monday: 8:00 AM - 8:00 PM Tuesday: 8:00 AM - 8:00 PM Wednesday: 8:00 AM - 8:00 PM Thursday: 8:00 AM - 8:00 PM Friday: 8:00 AM - 8:00 PM Saturday: 10:00 AM - 2:00 PM Sunday: Closed

Key Exteriors, Inc. accepts the following forms of payment: CreditCard

Yes, Key Exteriors, Inc. offers free project estimates.

No, Key Exteriors, Inc. does not offer eco-friendly accreditations.

No, Key Exteriors, Inc. does not offer a senior discount.

No, Key Exteriors, Inc. does not offer emergency services.

Yes, Key Exteriors, Inc. offers warranties.