Kapp's Green Lawn: The Lawn Specialists

My lawn look awful I have more dandelions then ever before. After doing my lawn for 2 years the lawn should look better.

Awful and unprofessional. Invoice clearly stated to cut down tree and stump removal. Did not remove stump and tree keeps growing back. We asked them to mow every other week but they came every week. Kept charging to clean out weeds and bushes and fertilizing yard when not requested. Office people were rude and unwilling to listen.

.

unknown

unknown

They provided 6 treatments for the 2014 season.  We paid up front.  The service was adequate - the lawn was healthy.
Their billing/contract practices boarders on predatory in my opinion.  Somewhere in the fine print you have to cancel in writing or they will "auto-renew" you for the next season.  We moved during that time, so they applied 2 treatments to a house we didn't live in and charged FULL retail pricing for the new year.  The office did finally get a hold of me and stated I owed them $105 because I didn't cancel per the agreement; otherwise, they would send it to collections.  Remember, you actually get the agreement AFTER you verbally request their service, in good faith, over the phone - not knowing about the magical "auto-renew" clause!
Nice way to treat your "preferred, pay all up front" customers!
Will never use them again.

The yard looks good. They did a good job, and they are very easy to do business with. I have nothing to compare the price against.

unknown

unknown

They come out about 5-6 times a year. They offer annual contracts or pay per service. They do a good job. With scheduling you do not know they are coming until they arrive. They leave notice that they have been there to fertilize.

The service was about what we expected.  A serviceman would stop by our house once a month and spread weed controller.  No weeds came up.  However, our lawn has continued to thin out over the few years that we used Kapps and they never made recommendations for reversing this.  Sure we could have asked, but it seems like they should have brought us some suggestions for addressing the issue.  When it came down to it, for as small as our lawn is, we felt we could strengthen our grass and control the weeds through DIY methods and save the monthly costs.

Scheduling and service was all covered in one phone conversation.  First treatment to fertilize and kill dandelions/crab grass only $30 with follow up treatments every 6-8 wks at $60 each, but can cancel at any time - no long term commitment.  1 week after first treatment, a serious dandelion/broad leaf problem was gone.  Lawn is looking great!

unknown

I am very pleased with their work.

They are a locally owned company that pays a lot of attention to detail. It is a very personal mom and pop company that wants to build a relationship with me. It is a good locally owned business and they are better than some of the large companies. I would definitely use them again.

I have been using them for a little over a month.  They have been out twice already and our lawn is looking much better already from their service.  I have an annual contract with them  that I negotiated for $32 per visit.  They gave me a 10% discount if I paid that in full which I did.  They do not treat during the winter months. 

They are a locally owned business who I've used for 13 years.  They are very personable and have great customer service.  My lawn is always very nice...if I need to change something with my yard all I have to do is call them.  They are just a great company...will absolutely continue to use them.

I was happy with them. I would rate them highly. I would use them again in the future.

We will tell them to come back again. Their prices are good. They discount their prices. They are prompt and on time. They do what they are going to do. They say what they are going to do. I would use them in the future.  

Did a poor job.  Didn't care what the lawn looked like after the treatment.

They did the lawn weed control and fertilizing. I have used them for several years. Approximately 15 years. it was a reference from a friend and i would give them A's across the board.

They do great work. They are all licensed technicians. No issues. They've been in business a long time.

They are very professional and I don't have to call them to come out. They let me know if other people are having problems so they can take care of it.

They do call once in awhile if there is something they feel needs to be done, they ask if we are interested. I think one time we were having a garage sale so he didn't treat our lawn, which I appreciated, but he came back and did it later.