Fort Wayne Subaru & Acura

Excellent!  I have bought several new cars, but never from Ft Wayn Subaru before.  I have been so pleased with everything from the initial purchase to my first service visit.  The purchase transaction was quick and fair, and everything was explained in detail.  My first service visit was prompt & professional.  I even watched them hand wash & dry my car - very impressive.  I would not hesitate to recommend this dealer to anyone, and I think I am a Subaru customer for life!  Oh, by the way - I love my Crosstrek, too!  This is the first new vehicle I have had that did not have several little things to fix at the first service visit.

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It's where we bought the car and they know the vehicle and they take care of our service on it. As far as I'm concerned, they're top on everything. I've never had bad moment with them.

My last visit to FW Acura/Subaru was great. So were the last twenty visits. Most recently I called to schedule an appointment for an oil change. I fully expected to be booked at least a week out but when asked when I could come in I was told that I could just head in immediately. That worked for me and was beyond my expectations. That seems to be the theme for this service team: going beyond expectation. I can't even count the number of times I've been surprised at the professionalism, honesty, and excellent service here. I would recommend them to anybody but especially those looking for any type of service for a Subaru.

They do an awesome job, very pleased with this dealership from sales staff to service/parts personnel. When having a service performed they always make the recommendations of what should be done and provide an estimate. Some of the items like a cabin filter replacement were beyond expensive, I'm all for a company making a profits, but fairness has to be a part of that equation.

I am happy with them.

They do a very good and clean service. We always get an appointment right away. They are very careful to do all the checkups that go with a new car.

I have been very happy with their service. They have been easy to work with.

Their quality of work was very good. I will take my vehicle back to this dealership for future.

I took my Subaru Forester in for service, and decided to wait for it as opposed to being driven home, then being driven back by the shuttle van. Happily, this dealership is well-equipped with a pleasant waiting room with tables, chairs, televisions and magazines. There was supposed to be a computer available with Internet connectivity, but it wasn't there at the time. The service work took just a bit over an hour or so, and because I had brought a bunch of work, I was able to make productive use of the time. Overall, I think the work was done well, but it seemed pretty expensive.