DuHadway Corp

The service was excellent, and the workers were excellent and very prompt. They left the area very well.

They were very professional and on time. They reviewed my order, discussed which windows I would like to see installed first and then installed them quickly and professionally.

They were very responsive and started the work immediately on our property. I was not impressed by the contractors that were hired, but DuHadway employees were excellent. The quality of the work was good.

Went very well.  Windows are great.  Installers were professional - cleaned up their mess.  Have been enjoying the windows every since.

SWe asked them to come to our house for an estimate on replacing a few casement windows that were about 15 years old, and that showed alot of woodrot.  Two of the representatives, Jim and Lewis, showed up and we discussed the window problems.  They examined them, and adivised that we replace the entire window in case there was further woodrot in the framing.  So we agreed with them and scheduled the service.  They were prompt and courteous and they installed 3 casement windows.

Finding this contractor is the very reason we signed up for Angies list! 

They delivered everything they said they would in a very professional manner.  They even called if they were going to be late for any reason.

The repair was turn key from start to finish.  The floors were left clean, no dust, no scraps left behind and they have very courteous employees.  A big pat on the back to Gary, Perry and Steve.

They will be the first company we call if we need anything else done!

It went very well.

They came out right away and gave me a quote. Didn't plan on ordering the door that night but he answered all my questions and made my decision to go with them very easy.

The gentleman came out on a Saturday to do the work. Then came back the following Monday to complete the trim work outside. He did a GREAT job! Very happy with the results.

Cleaned everything up and it looks and works great!

Following the large amount of rain we received this past Spring, my husband and I made the gruesome discovery that the previous owner of our home tried to patch some large cracks in the wall and hide his handiwork by covering 3/4 of the basement walls. After talking with a few different contractors, we chose DuHadway to make the repairs. Much to our delight, the project started rather quickly and completed well within the timeframe quoted. * Bucket after bucket of concrete chunks hauled to the dumpster. * New tile and stone laid, and concrete poured. * Installation of two sump pump systems, with drywell buried out to our pond. * Waterproofing and recovering of the walls. * Reconfiguration of the basement layout, including demolition of some interior walls, and construction of others. * Updated wiring, light fixtures, outlets and switches. * Spanish lace finish to the walls and ceiling. * Fresh, new paint and trim. Workers were all very polite and respectful of our space/property. The project was planned in such a way that we were never without water or the use of our washer and dryer. The only inconvenience was being without the water softener for a week or so. Although DuHadway was not the lowest bidder (and yet not the highest either), we believe the turnkey work performed was well worth the investment in our home.

DuHadway had replaced all of our front windows a couple years ago. They were excellent windows, installed well and priced fairly.
Then last year we had to replace windows in the back and two doors in the back.
The doors were steel doors and the windows matched the ones in the front.
The product is quality and the installation is excellent.
Everyone that we worked with was great... caring and patient as we made our choices.
We will defitely work with them again if we need anything done!!

It was a huge job.  Overall it was impressive, considering that multiple workers were involved.  The one down side was that the furnace when disturbed (moved out of the basement) temporarily in order to complete the work, did not work when it was replaced again.  Even though dedicated heating and air techs removed and replaced it, it was not able to be used again.  That was an unexpected expense.

Two men came out and looked at my windows and gave me some options and their opinions.  I didn't mention I wanted glass block because I just knew it would be much more expensive, but to my surprise they gave me glass block with venting windows for the same prices as the casement ones.  I was very happy with the price I had several companies came out and DuHadway was much cheeper than most.  As a women, I also like how they spoke to me not at me like some men did that came to give me qutoes.
One thing that was really great was how the two men that installed the windows were very proud of the work they did.  When I came home from work (someone else was home with work was done) they explained what they did and how to clean them. And the most impressive thing they did was decided to redo an entire window the next day (a Saturday) because he just wasn't happy with it and he felt he just couldn't leave us with a window like that.  He was sorry about the delay but just wanted us to be happy with the end product, and I appriciate that.  The employees that work for them as installers actually work for the company and get paid hourly (which I was informed by the company) so they aren't rushing to just get the job done.
One thing I wasn't happy with was how I was talked down to when I asked a question over the phone about if some  wood that was exposed needed to be painted right away because it was going to rain.  I just got a snoty answer from a man, but I guess it was just a dumb questions...other than that they were always nice and polite.

See above.

They got the job done quickly. They stayed within the quoted price. I was not as happy with the services as I wanted to be. The windows they put in are not even. The concrete they put in is not nearly as nice as I would have liked it to have been. They did fix the problem, and we have no water leaks. They were responsive. I would not use them again in the future.

The basement estimate was in late February and the work was done the first week of March and took 4 days. They found a broken field tile and connected it to a tile which they placed under the new concrete they laid to the sump pump. They replaced a door because they had to break out a lot of old concrete. They installed a new sump pump too. This was $4200.

The 2nd job was estimated when they finished the first job and consisted of a door and two window replacements on the porch in addition to putting up some new insulation and interior wall material. This was $1500 and took two days. Both jobs were done by people who were experts (concrete person, sump pump person, door and window person, with helpers. Everyone was hard-working, courteous and friendly. It was a pleasant experience.

I liked them overall and it was a positive experience. They did what I expected and I will use them again in the future.

I was impressed with the professionalism and honesty of the salesman, Jim. He provided to me all of the necessary documentation and information regarding the windows and easily answered any questions I had regarding the windows, their warranty and their qualification for the home improvement tax rebate. He instilled confidence in me that DuHadway could install the windows they way I wanted them to be.

That being said, the original installer of my windows did not share his professional attitude and enthusiasm to meet and/or exceed the customer's expectations. The exterior weather flashing that was requested was poorly caulked around the siding and windows, which would have allowed water to contact the siding backer-board if not corrected. Two windows were not centered in the original window opening, requiring them to remove and recenter the windows. The interior molding was not wide enough to cover the areas around the windows where the original molding had covered the walls. After bringing this to Jim's attention, he agreed that this should not have been done with such narrow molding and that wider molding should have been used and that the installer should have brought this to his supervisor's attention to be addressed with me. Even after the narrow molding was replaced with wider molding, at least 2 additional visits had to be made to repair poorly fitting mitre corners, uncaulked molding and replace molding that was cut to fit around a bathrobe rack (instead of removing the rack from the wall to make room for the molding). As a side note, the original installer no longer works at DuHadway. Apparently, my job was not the only sub-par work he had provided.

Even with the frustration of multiple return visits and requesting Jim to do a final review to make sure everything was completed to my satisfaction, I was pleased that there was never a point where Jim said, and quot;DuHadway cannot do thatand quot; or and quot;That will cost extra to fix that.and quot; They understood that certain aspects of the work did not meet my expectations and were happy to provide the extra effort to make it right and to have their top workers complete the repairs.

I terms of the product installed, I am very happy with the Northstar windows. Exterior sounds are deadened and there is a noticeable improvement in the surface temperature of the windows on very cold and very hot days; the insulation properties of the new windows are far better than of those they replaced.

Had them waterproof a very problematic wet basement. Ran into multiple problems along the way - cracked pipes, etc, but they always addressed the issues professionally and usually split the cost if it was something where they might've contributed to the problem. Were always there on time and they even went back in re-did things I wasn't happy with at no charge (I had them re-do the glass block windows because I wasn't happy with the end result). Would've been a couple grand cheaper, but I had them stamp the bricks on the floor so it would be a basement floor with a cool pattern. Looks very good and no problems since.

Outstanding follow through from start to finish. I would recommend Duhadway without reservations.

They did a very good job. They match well with our outside decor.