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Complete Carpet Care

Carpets or Rugs Clean at Home, Carpets or Rugs Clean Offsite, Upholstery and Furniture Cleaning Service,

About us

Here at Complete Carpet Care, caring for your carpets and upholstery is our number one priority. We take pride in customer satisfaction and will guarantee the job is done right. Our pre-treatment and spot removal will ensure getting those tough areas clean. Using a hot water extraction, we will gently steam away deep hiding dirt and allergens. To finish it off, a deodorizing scent of your choice will leave the carpets clean and fresh. Contact us today to schedule your appointment! COVID-19 Sanitation Ready Commercial / Residential CONTACT ME: (574)377-3188!!!!!!!!!

Business highlights

Emergency services offered
34 years of experience

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.8111 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
1%
2
1%
1
2%

Filter reviews by service

Showing 1-25 of 111 reviews
Carol G.
Feb 2025
5.0
Upholstery and Furniture Cleaning Service
$341
Chris cleaned a mattress and box spring that had been partially saturated with antifreeze from a leaking indoor sprinkler head. Did a good job. He also cleaned a small area of our carpet just inside front entrance (maybe 5' x 5') that was clearly dirty/stained for free, and that area looks great too. I will be calling Chris back to clean the rest of the carpet in our place soon. He's a hard-working guy trying to make his customers happy.

Lindsay C.
Oct 2023
0.5
Carpets or Rugs Clean at Home
ZERO STAR REVIEW!!!!!!! The ONLY reason why I gave them 0.5 stars is because it will not ALLOW ME to give them ZERO stars. I had a scheduled appointment today for 10:00am, I received a call around 10:30am saying Chris was running late (he was already 30 minutes late at this point). That he would be at my home at 11:30. I did not receive another call until almost 11:58am stating that Chris was JUST NOW on his way to my home. By this point in the day, he was 2 hours late for the scheduled appointment. Chris asked me to DO HIM A FAVOR by letting him stop by a restaurant in my area that had a scheduled appointment before he came to my home OR if he could come in another 2 hours. At this point, I am already LIVID because he is 2 hours late. It was lunch time, I went ahead and said 2 hours (so 2:00pm) is fine, trying to give him the benefit of the doubt. He texted me at 1:28pm stating that him and his crew were wrapping up at the restaurant and that he would contact me to let me know when he was on his way. When I had not received a call by 3:20pm I called Chris, who stated him and his crew were "wrapping up" at the restaurant (even though he said that to me at 1:28pm). He said he was on his way to head to my home after they finished wrapping up. I told him that I was cancelling and that I would NOT be going through him to get my carpets clean. At this point I have been waiting for over 5 hours and received EXCUSE after EXCUSE as to WHY he had YET to arrive. He sounded very confused on the phone as to why I was cancelling my appointment and would NOT be rescheduling it. I told him that I had been waiting since 10:00am for him to show up for the scheduled appointment. I HIGHLY recommend to NOT go through Chris' Complete Carpet Care business, unless you want him to NEVER show up and give you excuse after excuse as to why he's still not there. If I could have given him ZERO stars I would HAVE!!! NOTHING WAS COMPLETED and now I am BEYOND on getting my home ready to sell. Thank you for NOTHING and WASTING my time and business today. Chris had ABSOLUTELY NO INTENTION of making the appointment today to clean my home. He made that ABUNDANTLY clear by the way he treated me as a customer he could care LESS about. If this is the way you treat ALL of your customers I am SUPRISED you are still in business! DO NOT GO THROUGH COMPLETE CARPET CARE! AWFUL SERVICE!!!!!!!
Response from Complete Carpet Care
"I totally understand. I had scheduled appt with the mother. I have a restaurant I clean Monday mornings in Ft Wayne. I also had one scheduled for 12:00 in avilla. This job was also in Avilla. They needed it for Monday and would also help me by being able to do it While in Avilla. I started early as I could on morning restaurant to try and get a jump on things. Needless to say things didn?t work out that way. My help was a no show and left me on my own. That earlier jump went out window and some. The reason I was 30 min late calling to begin with was because I was doing the best I could to hurry and didn?t realize the time. I asked her if she"

Pamela L.
Jun 2023
5.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
$235
dependable and availability

Lauri G.
Jun 2022
5.0
Carpets or Rugs Clean at Home
Best carpeting cleaning in this area! Professional, thorough, kind, and quality work! I’m recommending Chris’ carpet cleaning to all my friends!

David B.
Nov 2020
5.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
Thumbs up all the way!

Sharon Z.
Nov 2020
5.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
$150
Prompt, professional and economical.

Mary B.
Oct 2020
5.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
$100
Chris was very personable and friendly. He did a very good job and spent extra time on the more stubborn stains on my carpet.

Jamie M.
Oct 2020
5.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
$140
Very friendly and willing to work around my schedule when I had to reschedule. Chris did a great job for a great price

Angela E.
Aug 2020
5.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
$77
Your guys were prompt and courteous and did a great job. There was a very large pet stain in the living room and they completed eliminated it! And they told me to let them know if the stain reappeared and they would come and retreat it. I am very pleased with the service and will recommend you to everyone!

Cheryl C.
Jul 2020
5.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
Chris came the same day I called because he know the spot I was in even though it was a Friday afternoon. Very professional. Did a wonderful job on carpets

Betty W.
Jun 2020
5.0
Carpets or Rugs Clean Offsite
Yes, I recommend this pro
$175
Was very courteous and efficient. Gave us a very good lesson in cleaning a feather sectional. It came out great.

Nancy C.
Jun 2020
5.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
$370
Complete Carpet Care was professional and my white carpets and white double couch looked like new...even though theyâ re both over 30 years in age. Great price, too.

Linda G.
Jun 2020
5.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
Chris did a wonderful job, very professional. I will definitely call them again and recommend them to my friends and family.

Vicky H.
May 2020
5.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
great job

Sandy K.
May 2020
5.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
Very good . On time , and thorough. And friendly.

Carmin R.
Apr 2020
5.0
Upholstery and Furniture Cleaning Service
Yes, I recommend this pro
Chris is a gem. Considerate, honest and easy to schedule. Did an excellent job!

Kim S.
Mar 2020
5.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
$330
Chris did a terrific job. Prompt and very professional.

Beth G.
Mar 2020
5.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro

Pam H.
Nov 2019
5.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
Chris, owner, great guy; great job and before weekend company.

Cheryl M.
Nov 2019
5.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
$200
Chris was very professional, personable and delivered a very high quality service. I will definitely recommend his services and call upon him again in the future.

JoEllen T.
Aug 2019
5.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
Great job.

Richard T.
Aug 2019
5.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
People were prompt, friendly and professional. We were very satisfied with the results. We would recommend this company to others.

Mary C.
Jul 2019
5.0
Carpets or Rugs Clean Offsite
Yes, I recommend this pro
Called ahead, arrived on time. Friendly and did an excellent job.

Dan/Barb M.
Jul 2019
5.0
Carpets or Rugs Clean at Home
Yes, I recommend this pro
Chris is a very nice young man, ask if I needed any furniture moved and if there were any special spots that needed attention..Price was very reasonable. Done a great job.. Thanks for the recommendation..

Brian T.
Jun 2019
4.5
Carpets or Rugs Clean at Home
Yes, I recommend this pro
He came when he said he would. The carpets look really good. I think Chris is a pro for sure. Only tiny complaint is he didn't move the couch and clean under it. Not a big deal and perhaps that is standard practice for carpet cleaners. I will call him again because I think he really cares.
Showing 1-25 of 111

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Complete Carpet Care is currently rated 4.8 overall out of 5.

Complete Carpet Care accepts the following forms of payment: CreditCard

Yes, Complete Carpet Care offers free project estimates.

No, Complete Carpet Care does not offer eco-friendly accreditations.

No, Complete Carpet Care does not offer a senior discount.

Yes, Complete Carpet Care offers emergency services.

No, Complete Carpet Care does not offer warranties.