Benjamin Franklin Electric

Octavious was very professional and knowledgeable and we felt confident that he would be able to complete the job.  He helped us create a list of items to buy that they would need to complete the work and was available when I had clarification questions when trying to find the items on the list.  He gave us a timeline of 1-2 weeks but it wound up taking 5 weeks.  He and his team did a good job completing the electrical work, however there are several places in the house that were damaged when they were working and no one would accept responsibility or even acknowledge that it happened even though they were the only people working in the house at the time.  The day they installed lights in the master bathroom we found a 6" long scratch or gouge in the sheetrock and a dent in the wood surrounding the door that was consistent with a ladder (or large object) hitting the wall and sliding down.  When they moved the oven in from the garage and installed it, there were several dents in the wood surrounding the door from the garage and there was also a deep dent in the hardwood floors where it looked like a corner of the stove had fallen or was dropped.  There was a dent in the hardwood floors underneath where the ceiling fan was installed in the living room. We liked Octavious so much that it probably wouldn't have mattered, but it bothered me that no one would even acknowledge that it occurred.