AUTO COLLISION SERVICE

Good, took about 2 weeks but good work.

unknown

did the work listed on the estimate & an extra dent fixed for nothing.  Very good work.

unknown

I'm new to angieslist.com. I needed an auto body repair shop as I had a car accident. I went with auto collision on Jefferson blvd. Based on the angieslist.com recommendations, I didn't even look around for another auto repair shop. I had had an automobile accident and brought my car in. Luckily, they were one of the auto body shops that my auto insurance contracts with. I didn't hesitate to move forward. When they gave an estimate of the cost and length of time it would take to repair, they said they couldn't fully assess the car damage until they started working on it. They gave me a ball park idea of when it would be done... 7-10 days. I thought this was great timing as I had just dropped off my toddler for preschool and I could drop off this car and get my rental just in time to pick him up from preschool. I left my car and went to get my rental car. I waited for a phone call. I never heard back from them. I tried to call them on the 7th day. No one picked up the phone. So on the 8th day, I went into the shop to find out when the car would be ready. The counter person said he would find out. When he same back, he said that it would be ready in a few minutes. In normal circumstances, I would have been happy, but I'm a single mother and doing the and quot;picking up the car and returning the rental carand quot; isn't an easy task with a baby. If they would have contacted me earlier, I could have made plans to do this when my child was in preschool, like in the drop off. Plus, because they hadn't contacted me, I had spent $40 for gas as I had filled it up the day before. I had gotten the car from enterprise and was told to return as near to empty as possible. Has I known the car would have been ready the next day, I certainly would not have filled gas in the car. My service advisor said he would talk it over with the owner to reimburse for lack of communication. It has now been like 2months and once again....no communication. No reimbursement, no phone, etc.

They opened at 7 AM and had transportation available to take me to work. They had the car for two days and were prompt in having it finished on time. They explained all the charges. I paid my deductible and the insurance company took care of the rest. They were easy to work with and seemed concerned that we were happy with the work they did.

They were recommended by my insurance agents and they were close to my house.

My experience with their service is very positive. They do a great job. They work overtime if you need your car to be fixed ASAP.

We were very satisfied with the quality workmanship this auto body specialist achieved. We will use him again if the need should arise.