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Arrow Services Inc
Bug and Insect Pest Control Service, Termite Pest Control Service, Commercial Pest Control for Bugs and Insects Service,
About us
More than 50 years of Dedicated Pest Management Service. Arrow Services Inc was founded in October of 1958 by Everett D. Colvin. Arrow Services is a family owned company that started in a small local town in Plymouth, Indiana and now has grown into one of the largest pest control agencies in the Midwest. Today Arrow is currently serving the level of operations in Indiana, Michigan, Ohio, and Illinois with conveniently located offices in each district. Arrow Services strives to provide professionalism in all aspects of the pest control industry. All of Arrow personnel are trained and equipped with the newest and most up to date equipment and control techniques available by keeping the environment in mind. Arrow has implemented a continuous employee learning program designed to educate the entire staff. Direct contact with universities, leading state agencies, chemical companies, pest control suppliers, plus seminars and conventions are combined with the single Arrow goal; to provide the best possible pest control management available at a fair price. Visit our Website for promotions and special offers: www.arrowpestcontrol.com.
Business highlights
67 years of experience
Services we offer
Pest control.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.513 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 0% | ||
| 8% | ||
| 0% | ||
| 8% |
Showing 1-13 of 13 reviews
Jack R.
May 2016
unknown
Judy G.
Mar 2016
unknown
Kenny O.
Oct 2014
unknown
Response from Arrow Services Inc
"Thank you for your feedback. Customer satisfaction is very important to us. If we can assist you in any way in the near future, please do not hesitate to let us know."
Misty M.
May 2014
It was okay. They were cheaper than everybody else. They got rid of the pests.
Response from Arrow Services Inc
"Thank you for taking the time to review our company. If you have any pest issues in the future please do not hesitate to contact us."
Richard F.
Mar 2014
The services were horrible. The technician was unsure of what he was supposed to do and we had to call the office twice for clarification. After several days we saw no improvement. We continued to call them for two weeks questioning the services as the bed bugs seemed to be spreading, not dying. After 3 weeks and numerous calls the manager finally stated that he had reviewed our services and it turned out the technician had sprayed the whole room except the bed. He stated the technician left a note saying that he was not able to lift the bed. They then agreed to come back and spray the bed. I asked how this made any sense, but they said they were only authorized to spray what was missed, I called and spoke with managers two more times and was told they would charge me $75 to respray the room. By this time it had been more than a month and bedbugs were throughout our house. After several more arguments we called another company. The company came out and did an estimate quickly. They stated they could not respray our house with chemicals due to the shoddy work before-if the bugs were not killed the first time, they would have built up immunity to the chemicals. The company ultimately had to use heat treatments, costing $3800-all because Arrow did such a poor job. I would NEVER even consider using them again.
Karen P.
Jan 2014
They came on date planned, completed job, I have no problems w/ the pests anymore.
William E.
Jan 2014
I called and got a price, they said when he could do the job, was here when they told me, left check indoor when I got off work the job was done.
Richard R.
Jan 2014
He put a whole bunch of poison traps out. He gave a reasonable effort to look for evidence and gave good coverage of the bait, but not as thorough an inspection I expected for entry points.
Response from Arrow Services Inc
"We are glad to hear that and we appreciate the time you took to review us! Customer service is very important to Arrow and we apologize our staff did not give you a thorough inspection as you expected! Please contact us if you are having problems and we will come out and take care of them for you. Thank you for your business and we looked forward to helping you in the future. Check out our Angie's list profile or website for specials and discounts offered :) Arrow Services Inc"
Lloyd M.
Dec 2013
The 1st treatment done, was poorly done by an inexperienced person of the company that quit soon after, then the follow-up treatment was better but still not successful. The boss came out personally the third time, we were pleased with the companys service when called. But nevre successful in ridding us of bed bugs. We finally did treatment by ourselves and got rid of them.
Robert G.
Dec 2013
They showed up early. Done in the time they said.
Cristine E.
Oct 2012
Arrow services performed very well. There instruction to us regarding what we needed to do before chemical treatment was very concise and detailed. It was a very intensive preparation in that everything in the bedroom needed to be emptied from drawers, closets, etc. and contained in sealed plastic bags. The technician who performed the treatment was friendly, courteous, professional and respectful of our home. He thoroughly treated the bed, room & drawers and answered any questions we had. Arrow also performed a follow-up treatment (just around bed & bedframe) for free too.
My husband & I are very impressed with everything about Arrow and would definitely use them again for this or other pest problems!
My husband & I are very impressed with everything about Arrow and would definitely use them again for this or other pest problems!
Response from Arrow Services Inc
"We are glad to hear that and we appreciate the time you took to review us! Customer service is very important to Arrow and we love hearing when our staff is doing an excellent job! Thank you for your business and we looked forward to helping you in the future. Check out our Angie's list profile or website for specials and discounts offered :) Arrow Services Inc"
Victoria J.
Jun 2012
They did a great job. They were here on time. They were easy to schedule. They did not make a mess. Their rates are reasonable.
Response from Arrow Services Inc
"We are glad to hear that and we appreciate the time you took to review us! Customer service is very important to Arrow and we love hearing when our staff is doing an excellent job! Thank you for your business and we looked forward to helping you in the future. Check out our Angie's list profile or website for specials and discounts offered :) Arrow Services Inc"
Deborah S.
Dec 2009
We used them a couple of years back but their service lasted well over a year. They guaranteed it for a year. We had some pest return and they came and took care of it. It lasted another year so we got two years worth of pest control for the price of one. I would give them A's across the board. They stood behind their product.
Response from Arrow Services Inc
"We are glad to hear that and we appreciate the time you took to review us! Customer service is very important to Arrow and we love hearing when our staff is doing an excellent job! Thank you for your business and we looked forward to helping you in the future. Check out our Angie's list profile or website for specials and discounts offered :) Arrow Services Inc"
Licensing
State Contractor License Requirements
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FAQ
Arrow Services Inc is currently rated 4.5 overall out of 5.
Arrow Services Inc accepts the following forms of payment: CreditCard
Yes, Arrow Services Inc offers free project estimates.
No, Arrow Services Inc does not offer eco-friendly accreditations.
No, Arrow Services Inc does not offer a senior discount.
No, Arrow Services Inc does not offer emergency services.
No, Arrow Services Inc does not offer warranties.