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Arrow Services Inc

Founded 1958 • With Angi since August 2010

4.5

(13) Verified Reviews

Business Details

Phone Number

Address

4122 N Wells St

Fort Wayne, IN 46808

Description

More than 50 years of Dedicated Pest Management Service. Arrow Services Inc was founded in October of 1958 by Everett D. Colvin. Arrow Services is a family owned company that started in a small local town in Plymouth, Indiana and now has grown into one of the largest pest control agencies in the

Verified Reviews

A few reviews for this pro...
Jack & Marsha R.
5.0
05/04/2016
unknown
Description of Work
Sprayed for Carpenter Ants....we had many and we haven't seen one since they were here.
Category
pest control
Judy G.
5.0
03/30/2016
unknown
Category
pest control
Kenny O.
5.0
10/28/2014
unknown
Description of Work
Treated my home for bed bugs. Had a reoccurrence after 90 days which was outside the warranty period but they applied a second treatment free of charge anyway. So far we are still bed bug free. Very pleased with their services.
Category
pest control

Service Provider Response

Thank you for your feedback. Customer satisfaction is very important to us. If we can assist you in any way in the near future, please do not hesitate to let us know.
Misty M.
5.0
05/12/2014
It was okay. They were cheaper than everybody else. They got rid of the pests.
Description of Work
I used Arrow Services Inc for pest control/exterminating services.
Category
pest control

Service Provider Response

Thank you for taking the time to review our company. If you have any pest issues in the future please do not hesitate to contact us.
Richard F.
1.0
03/12/2014
The services were horrible. The technician was unsure of what he was supposed to do and we had to call the office twice for clarification. After several days we saw no improvement. We continued to call them for two weeks questioning the services as the bed bugs seemed to be spreading, not dying. After 3 weeks and numerous calls the manager finally stated that he had reviewed our services and it turned out the technician had sprayed the whole room except the bed. He stated the technician left a note saying that he was not able to lift the bed. They then agreed to come back and spray the bed. I asked how this made any sense, but they said they were only authorized to spray what was missed, I called and spoke with managers two more times and was told they would charge me $75 to respray the room. By this time it had been more than a month and bedbugs were throughout our house. After several more arguments we called another company. The company came out and did an estimate quickly. They stated they could not respray our house with chemicals due to the shoddy work before-if the bugs were not killed the first time, they would have built up immunity to the chemicals. The company ultimately had to use heat treatments, costing $3800-all because Arrow did such a poor job. I would NEVER even consider using them again.
Description of Work
Spraying for bedbugs in several rooms, dusting of outlets
Category
pest control
karen P.
5.0
01/31/2014
They came on date planned, completed job, I have no problems w/ the pests anymore.
Description of Work
Sprayed areas & surfaces for flying bugs (which I had a problem with).
Category
pest control
William E.
5.0
01/29/2014
I called and got a price, they said when he could do the job, was here when they told me, left check indoor when I got off work the job was done.
Description of Work
Got rid of yellow jackets in the walls of our house.
Category
pest control
Richard R.
3.0
01/02/2014
He put a whole bunch of poison traps out. He gave a reasonable effort to look for evidence and gave good coverage of the bait, but not as thorough an inspection I expected for entry points.
Description of Work
I have purchased a Big Deal for Arrow Services Inc for a pre-winter rodent exclusion with a 6-month warranty. He looked around for evidence of rodents and found a little. However, he couldn't find the point of entry, which is what I was hoping he could find.
Category
pest control

Service Provider Response

We are glad to hear that and we appreciate the time you took to review us! Customer service is very important to Arrow and we apologize our staff did not give you a thorough inspection as you expected! Please contact us if you are having problems and we will come out and take care of them for you. Thank you for your business and we looked forward to helping you in the future. Check out our Angie's list profile or website for specials and discounts offered :) Arrow Services Inc
Lloyd M.
5.0
12/10/2013
The 1st treatment done, was poorly done by an inexperienced person of the company that quit soon after, then the follow-up treatment was better but still not successful. The boss came out personally the third time, we were pleased with the companys service when called. But nevre successful in ridding us of bed bugs. We finally did treatment by ourselves and got rid of them.
Description of Work
sprayed for bed bugs
Category
pest control
Robert G.
5.0
12/09/2013
They showed up early. Done in the time they said.
Description of Work
Sprayed for bed bugs.
Category
pest control
Cristine E.
5.0
10/15/2012
Arrow services performed very well. There instruction to us regarding what we needed to do before chemical treatment was very concise and detailed. It was a very intensive preparation in that everything in the bedroom needed to be emptied from drawers, closets, etc. and contained in sealed plastic bags. The technician who performed the treatment was friendly, courteous, professional and respectful of our home. He thoroughly treated the bed, room & drawers and answered any questions we had. Arrow also performed a follow-up treatment (just around bed & bedframe) for free too. My husband & I are very impressed with everything about Arrow and would definitely use them again for this or other pest problems!
Description of Work
We contacted Arrow Pest Control regarding a bed bug infestation. The initial person who gave estimate also performed a detailed inspection of our home and was very knowledgeable as to the problem. We decided to contract with them for the chemical treatment of just our bedroom versus whole house because it didn't seem to be a heavy infestation and also because the problem appeared to be localized to our bedroom.
Category
pest control

Service Provider Response

We are glad to hear that and we appreciate the time you took to review us! Customer service is very important to Arrow and we love hearing when our staff is doing an excellent job! Thank you for your business and we looked forward to helping you in the future. Check out our Angie's list profile or website for specials and discounts offered :) Arrow Services Inc
Victoria J.
5.0
06/04/2012
They did a great job. They were here on time. They were easy to schedule. They did not make a mess. Their rates are reasonable.
Description of Work
They sprayed for preventative bug control.
Category
pest control

Service Provider Response

We are glad to hear that and we appreciate the time you took to review us! Customer service is very important to Arrow and we love hearing when our staff is doing an excellent job! Thank you for your business and we looked forward to helping you in the future. Check out our Angie's list profile or website for specials and discounts offered :) Arrow Services Inc
deborah S.
5.0
12/11/2009
We used them a couple of years back but their service lasted well over a year. They guaranteed it for a year. We had some pest return and they came and took care of it. It lasted another year so we got two years worth of pest control for the price of one. I would give them A's across the board. They stood behind their product.
Description of Work
We used them for pest control service.
Category
pest control

Service Provider Response

We are glad to hear that and we appreciate the time you took to review us! Customer service is very important to Arrow and we love hearing when our staff is doing an excellent job! Thank you for your business and we looked forward to helping you in the future. Check out our Angie's list profile or website for specials and discounts offered :) Arrow Services Inc

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    Angi Certified

    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    No
    Warranties
    Yes

    Services Offered

    Pest control.

    Services Not Offered

    Bats, groundhogs & snakes.

    Frequently Asked Questions & Answers about Arrow Services Inc

    How is Arrow Services Inc overall rated?

    Arrow Services Inc is currently rated 4.5 overall out of 5.

    What days are Arrow Services Inc open?

    Arrow Services Inc is open:

    Sunday: Closed

    Monday: 7:30 AM - 5:00 PM

    Tuesday: 7:30 AM - 5:00 PM

    Wednesday: 7:30 AM - 5:00 PM

    Thursday: 7:30 AM - 5:00 PM

    Friday: 7:30 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    What payment options does Arrow Services Inc provide

    Arrow Services Inc accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does Arrow Services Inc offer free estimates?

    Yes, Arrow Services Inc offers free project estimates.

    Does Arrow Services Inc offer eco-friendly accreditations?

    Yes, Arrow Services Inc offers eco-friendly accreditations.

    Does Arrow Services Inc offer a senior discount?

    No, Arrow Services Inc does not offer a senior discount.

    Are warranties offered by Arrow Services Inc?

    Yes, Arrow Services Inc offers warranties.

    What services does Arrow Services Inc offer?

    Arrow Services Inc offers the following services: Pest control.

    Are there any services Arrow Services Inc does not offer?

    Bats, groundhogs & snakes.