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Affordable Sewer Service LLC
Concrete Foundation - Repair, Recovery Service - Water Removal, Excavation - Major Grading or Resloping,
Reviews
2.67 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 29% | ||
| 0% | ||
| 14% | ||
| 14% | ||
| 43% |
Showing 1-7 of 7 reviews
Danielle L.
Jun 2020
We had to call Affordable Sewer Service late last night to have our toilet snaked, after my son flushed some toys down it. The gentleman (who's name is Steve Niles) who came to our assistance was courteous, helpful, and informative, all while being as quick as he possibly could with the job. He ended up helping us resolve our problem in a quick and efficient manner. I will totally recommend and use this service again. Thank you!
Glen B.
Dec 2017
Affordable Sewer Service Took a deposit Feb 23, 2017 for $1700 for tank repair. Never performed repair and refuse to refund deposit. Arrived for service Feb 23, was unable to perform work at that time. Asked for a deposit of $1700 to replace tank baffle and paid $1700 at that time. Later I realized I did not need the repair and called to cancel service and asked for refund, which they agreed to send. Called June 8, June 13, July 20 about refund. Talked to Brad July 20 he said he would talk to accountant and get it taken care of next week. Contacted Brad again August 29. He said he would check on it in the morning. Contacted office September 12, girl said she would contact me tomorrow. Contacted office again September 14 and different girl said she would contact me Friday. Contacted September 30 and Becky said she would have Brad contact me right away. Talked to Becky October 18 and she will leave yet another message for Brad. Talked to Becky October 30th. She said Brad wants to do a payment plan. I told her that's fine but I would like to have it closed out by the middle of next month (Nov). The company has never contacted me. Every time I contact them they apologize and agree that they owe me a refund and will contact me with details, but they have NEVER called me or sent any funds to me. The original bill was $1700 written as a deposit for future work. I have been incredibly patient with them but am getting no response so feel they are forcing me to file a complaint.
Glen B.
Dec 2017
They gave estimate of $3500 for septic tank repair. Required $1700 down. I paid the deposit. I later realized that I had a drainage issue and took care of it myself and cancelled the septic tank repair and requested a refund of my deposit. They stated they would send a refund. I contacted them numerous times over several months asking for the refund, every time they said they would get it to me right away. After 8 months of me contacting them, and them never returning calls as requested, I finally filed a complaint with BBB. The company also never responded to the BBB. Time for legal action.
Benjamin S.
Oct 2015
unknown
James N.
Jun 2014
unknown
JOHN S.
Apr 2014
unknown
Response from Affordable Sewer Service LLC
"We did what was on the contract. Sometimes customers want extra grading that is not covered in the contract if we can help we do. In this case we said that when the ground was dry that if we could we would return and do the extra work to help the customer out. It will be a while for us to return to do so. This work is over the contract that we have with the customer. This means that we will do it as a filler on when we are in between jobs. This work would cost extra to put in the extra grading. The customer was told that is would need to be done after the settling of the ground that was dug up. We didn't charge extra to remove the tree in the front yard or to remove the stump. We do try to help the customer out the best we can and if we can fit it in real soon we will get in and grade the yard but if it needs any extra dirt to be hauled in then it will have to be at an extra cost to the customer. We have just started to move out north to install new sewers and we will stop by to see if the ground has dried out enough to allow for us to grade it better for the customer."
Ruth P.
Jul 2012
They are really good. They did a good job. The two men that did the work were very nice and gave me advice. They let us ask all the questions we wanted.
Licensing
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FAQ
Affordable Sewer Service LLC is currently rated 2.6 overall out of 5.
No, Affordable Sewer Service LLC does not offer free project estimates.
No, Affordable Sewer Service LLC does not offer eco-friendly accreditations.
No, Affordable Sewer Service LLC does not offer a senior discount.
No, Affordable Sewer Service LLC does not offer emergency services.
No, Affordable Sewer Service LLC does not offer warranties.