A-1 MARK'S APPLIANCE INC

Horrible experience. Came out to fix double oven. Told us it was a part that needed to be sent out and fixed. Oven still not working and they charged me for the part. Complete incompetence. I will be disputing the charge.

Mark arrived on time and quickly diagnosed problem and completed repaired. Very professional and wore mask at all times. Price was very reasonable. I will hire A-1 Mark's Appliance for my future appliance repair needs.

Very well.

Great! Very professional.

Great. He diagnosed the freezer problem and fixed it. It's now running great. The range glass replacement makes it like new.

It went okay. They had a service guy come out and tell me what I already knew what was wrong with my washer. He was there not even 5mins and charged me 80 for the service call. He didn't have the part on his truck so he said someone would be back. Maybe two hours later another guy came and completed the work, he was much more friendly and professional.

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It went well. It didn't take very long. I have a washer again, good service. The service call was $65.00 and the actuator was $60.00.

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Things couldn't have gone any better. I called the office to arrange an appointment and Mark promptly returned my call. He was able to diagnose the problem with the dryer (broken motor) on the telephone, even though I didn't describe it very well.
My dryer is an older model, so Mark doesn't stock the motor for my dryer. He went ahead and ordered the motor in advance so he would have it on hand when he came out -- and so i wouldn't have to wait to get the dryer repaired while the part was ordered. Then, he gave me an estimate of the charges and we arranged a time for the appointment. A little while later, he called back to say he got a better price on the motor than he expected, and passed the savings on to me!
Mark arrived at the appointed time and quickly completed the repairs. It turned out the motor had failed on the dryer, just as he had thought. While he had the dryer apart, he checked everything else out. He told me on the phone that it might also be necessary to replace the blower and belt. However, he reported those parts were in good condition and did not need to be replaced. When he was finished, he cleaned everything up and was on his way.
This was a fantastic experience. Mark was prompt and professional and proved himself to be an honest businessman. He took the risk of ordering the motor in advance so there would not be a delay in getting the dryer repaired. The repair was completed in less time than I anticipated and the dryer is now working like a dream! If you need any appliance repaired, Mark is your man! It's nice to know there are still reputable businesses around that truly are focused on providing excellent customer service!

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Fast, professional, knowledgeable, friendly.  Had part in his truck.  Would not hesitate to call them again.