Zinn Custom Kitchens

If you want a recommendation, they are an excellent company. Things were done to perfection. They were done on time. Their salespeople were polite. So I have no questions whatsoever about that company.  I thought they were reasonable. They maybe higher than others but the quality of workmanship is better.  If I was referring them to anybody, I'd give them a high rating.

We had our washer and dryer moved from the basement to room behind the kitchen. Daryl Yoder came in and took all the measurements and the cabinets were made to fit perfectly. The were on time and always a pleasure to work with. The made cabinets match the ones in the kitchen so that they didn't look out of place. we couldn't be happier with the work performed.

We have a house built in 1918 and it needed a complete kitchen remodel. We had Zinn Kitchens create a new kitchen for us. Daryl Yoder gave us three options on how we could remodel our kitchen and went over each one with us. After reviewing one we picked one and then made some revisions to that one. Zinn had no problems with our revisions and also made a couple of suggestions on what else would make our kitchen work better. They showed up on the day they said and installed to complete satisfaction over the next few days. We were very pleased with there work.

It went well. I only have one thing that was not working too well and they came out to fix things promptly. I am happy with the quality. They were prompt to fix or adjust.

They were very professional. The workmanship was excellent. They we're helpful during the design phase.

It was excellent. It went wonderful. The quality is excellent.

We had our kitchen remodeled and used Zinn for our cabinets. We contacted them and they came out to the house and sit down with us to go over what we wanted done and what our needs and wants were. Darrel Yoder was the design person who made up two different designs and presented them to us then we told him what we liked and didn't like and he came up with a third design that we liked very much. They took final measurements in last part of December and had the cabinets ready to install on February 9th. They worked with our contractors to make sure everything was ready for installation and installed the cabinets over a two day period, they came back after countertops were installed to do the trim work. all the workers and sales personal were very courteous and professional. The cabinets look great and are very happy with the service and quality of there work.

We are building a house. Zinn gave us estimate for both kitchen and master bath cabinets and counter tops. Took tour of their factory in Flora, IN. Very impressive. quality appears to be exceptional. Price was reasonable for custom made cabinets.

Excellent

They were wonderful to work with. We love their design ideas. They are an old-fashioned kind of small company. Their cabinetry place in Flora is amazing to watch. We went up there and watched the stuff they made. They matched a piece we already had in antique and got the design and the finish to match that. Their craftsmen were just amazing. They are actually Amish fellows who do a lot of their craftsmen work. It was just amazing. They are perfectionists, so it is beautiful wood with just no fault anywhere. We compared their price to another well named company, and we just felt at that time there was no comparison in quality. We didn't feel we spent that much more than we would have had we gone with the other company. If we need to, we will use them again in the future.

Zinn's was awesome to work with, We have a beautiful kitchen that is both functional and efficient. Cant say enough good things about their work and professionalism. Would definitely use them again for another project. We love our kitchen

Everything was excellent. Their service is very good during and after the installation. They did a superb job.

This past summer (2008) we hired Zinn Kitchens of Flora, Indiana to design and install new cabinetry and cook top in our home. Zinn’s product, quality control and customer support left a great deal to be desired. When the cabinets first arrived, several modules were not fully painted, some so poorly done that the interior surfaces looked like they had been merely hit with overspray rather than being directly sprayed with the paint gun. We had the installers remove the worst of the modules and returned the cabinets. The second time the cabinets showed up, they still had defects. We, in concert with the installers, specifically marked the unacceptable workmanship with a grease pencil they supplied. On the third delivery attempt, because even they thought the paint job was so shoddy they didn’t think it was good enough. AFTER FOUR DELIVERY ATTEMPTS, we finally got to where the cabinet paint job was, well, OK. By this time we were tired of the back-and-forth and just wanted our kitchen finished. Alas, paint wasn’t the only quality control nightmare. Shelving inside the cabinets is supposed to be adjustable to accommodate various items. In one corner cabinet, the shelves were in fact adjustable. In the other, they were not, an oversight acknowledged by Zinn. The cabinet had already been installed when we caught the mistake and rectifying it would have involved once again dismantling a major portion of the cabinetry, not to mention about two-thirds of our finished kitchen. As we were already in a state of a mind to say to Zinn, “Just leave us alone, already,” we, Zinn, and our general remodeling contractor, Jim Vega, agreed that the latter could modify the cabinet in question on-site and bill Zinn directly for the modification. Then there was the refrigerator issue. We had originally planned to purchase a new refrigerator with a door that matched the cabinetry. After FOUR WEEKS of waiting for a sample to see if the refrigerator manufacturer’s trim colors available matched the cabinet color (Dover white) we had another, “oh, the heck with it…” moment, canceled the new refrigerator plans and just had the general contractor return our old ‘fridge in the empty space. Throughout this process, our original point of contact for the job was very difficult to contact. Over the entire period of design, manufacture and (problematic) installation, he was unavailable a number of times, twice being on vacation and, in general, difficult to get in touch with for on-site discussion of the job. In short, we felt the in-process customer support, monitoring and management of both the fabrication and installation of these cabinets was problematic, at best. At the end of this incredibly frustrating experience, the manager, with what I consider a meager discount from the final bill, officially acknowledged our dissatisfaction. I would definitely NOT recommend this company to do your kitchen. What they promise is impressive; what they deliver is underwhelming at best.

John Bickel designed my original cabinetry with the Zinn Company. We have lived here for 20 years and our cabinetry is in great shape but we wanted a more updated look. John designed a beautiful re-do for us. We worked closely with Chris Baker from Cathedral Marble and the granite with the old/new cabinets are just what we wanted. John suggested putting in a built in ice maker, changing my 20 yr Jenn Air cooktop into a Wolf gas top and we could not be more pleased!! John designed a black coffee/wine service bar with crackled glass door for my glassware and it is the focal point of our kitchen now. Maryann from ''Friends'' decorating helped with new lighting, new hardware on all cabinets, curtains, table/chairs, etc., We feel like we have a new home! The cabinets are top notch quality! The countertops fit like a glove! Would defintely recommend all the above companies.

Have used Zinn in renovating two houses and have found their work to be outstanding. John Bickel was our contact in both cases and he is very professional and always did a great job. I have referred several people to John Bickel and Zinn and all have been very happy with the work. They sell both custom and box cabinetry and both are great quality.