
VAN TASSEL'S PROFESSIONAL CLOCK SERVICE & REPAIR
About us
NOT ACCEPTING WORK AT THIS TIME. I HAVE A BACK-LOG THAT I NEED TO CATCH UP ON BEFORE I TAKE ON ANY NEW WORK. PLEASE ACCEPT MY APOLOGY, AND I HOPE TO BE AT YOUR SERVICE VERY SOON. -ANDY 1 EMPLOYEE. NO SUBS. COST IS DETERMINED BY THE JOB. *** I WORK FULL-TIME IN THE MEDICAL FIELD. PLEASE DO NOT BRING CLOCKS TO MY HOME ADDRESS DURING THE DAY. I WILL BE HAPPY TO COME TO YOU AFTER WORK OR ON A WEEKEND. JUST GIVE ME A CALL AND WE'LL SET UP A TIME FOR ME TO STOP BY.
Business highlights
Services we offer
ROUTINE SERVICE & COMPLETE MOVEMENT RESTORATION OF ALL CLOCKS. AUTHORIZED SERVICE CENTER FOR ALL MAJOR MANUFACTURERS/WARRANTY WORK PROVIDED. GRANDFATHER CLOCK PACKING & UNPACKING/SET-UP
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
93% | ||
3% | ||
1% | ||
0% | ||
3% |
"I have absolutely NO idea what you are talking about in this review. What is it with people leaving reviews for businesses that they DID NOT do business with? Took 5 clocks? I don't recognize your name and I have NEVER...in the nearly 30 years that I've been doing this...taken 5 clocks at one time from a single customer. Please be more careful when you leave reviews. It's people like you that are completely ruining AngiesList. Oh, now I notice... you left a false review for me last year. What is wrong with you?"
Finding a good knowledgeable repairman for 30 year old grandfather clocks is difficult, and Andy knows his craft.
Just be patient - as parts must be ordered - and then clock tested - his work is worth the 10 week wait to get our clock fixed.
It was great! Andy picked our clock up and delivered it back to us with in the time period he said (2 weeks).
He quoted us a price of $150 for the repair. The actual cost of the repair was only $135. We were very pleased with that!
Andy is extremely polite and knows his business. We will defiantly use him again in the future for any clock repair.
"I'm so surprised to see this review. I've been going through all of my records trying to find a recent call from you for service, or recent services performed; I could not find anything. Then I noticed that the date of service was January of 2013. If I did, indeed, do work for you 3 years ago and you are not satisfied, then please give me a call before you leave such a horribly negative review. As an Angie's List costumer myself, I would like to see some comments from consumers that leave bad reviews; yet you chose to leave no comments whatsoever. All of my work comes with at least a 1 year warranty, so if you are not satisfied outside of that timeframe, then please give me the courtesy of contacting me first before you leave a negative review. I strive to make my customers happy, and I'm sure that we could have worked something out...if I did, indeed, do work for you. I'm certain that you understand that it's difficult for me to remember 3 years back when you leave no comments or descriptions of work performed."
advice on future maintenance for the clock. He was prompt and charged a very reasonable price. He also looked at
another clock, a 100 year old shelf clock that still runs. He said that the cost to clean and refurbish would not be worth
the value of the clock. I appreciated that advice. I will him again when needed.
I called Andy based on his location, Fishers, and the reviews in Angie's List. He responded to my message promptly and, after I described the problem, he came by the house at a convenient time within a couple of days, indicating he would just as soon make the house call as have me take the clock to him. I had just unpacked a clock that had literally been in storage, well-packed and in a controlled climate, for thirty years. I hung it, oiled it as best I could, but it would not run or even "tick-tock." Andy grew up in a three-generation clock-business family so he immediately recognized the manufacturer's symbol and knew the name of the German manufacturer. He quickly disassembled what he needed to, pointed out one bearing that was somewhat worn, determined the springs were OK, and then proceeded to quickly find a bearing that was locked for lack of lubrication after 30 years. He lubed all the appropriate parts, reassembled the clock, gave me some good pointers on maintenance and adjustment, and was out the door in a little over an hour. Great person with whom to do business and an incredibly fair price. Wish I could find plumbers and electricians like this !!
Licensing
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