VAN TASSEL'S PROFESSIONAL CLOCK SERVICE & REPAIR logo

VAN TASSEL'S PROFESSIONAL CLOCK SERVICE & REPAIR

About us

NOT ACCEPTING WORK AT THIS TIME. I HAVE A BACK-LOG THAT I NEED TO CATCH UP ON BEFORE I TAKE ON ANY NEW WORK. PLEASE ACCEPT MY APOLOGY, AND I HOPE TO BE AT YOUR SERVICE VERY SOON. -ANDY 1 EMPLOYEE. NO SUBS. COST IS DETERMINED BY THE JOB. *** I WORK FULL-TIME IN THE MEDICAL FIELD. PLEASE DO NOT BRING CLOCKS TO MY HOME ADDRESS DURING THE DAY. I WILL BE HAPPY TO COME TO YOU AFTER WORK OR ON A WEEKEND. JUST GIVE ME A CALL AND WE'LL SET UP A TIME FOR ME TO STOP BY.

Business highlights

26 years of experience

Services we offer

ROUTINE SERVICE & COMPLETE MOVEMENT RESTORATION OF ALL CLOCKS. AUTHORIZED SERVICE CENTER FOR ALL MAJOR MANUFACTURERS/WARRANTY WORK PROVIDED. GRANDFATHER CLOCK PACKING & UNPACKING/SET-UP

Amenities

Free Estimates

Yes

Reviews
4.873 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
3%
3
1%
2
0%
1
3%
Showing 1-25 of 73 reviews
Joe W.
May 2018
5.0
Yes, I recommend this pro
$300
I inherited from my Dad's death an old mantel clock that was no longer working. Clock was one he received when he retired about 26 years ago. It was a German make and I was not sure it could be repaired but Mr. Van Tassel replaced the old movement with a new one and it is working great. I would definitely recommend him to repair your clock since this is the second mantel clock that he has worked on for me.

Toby S.
Dec 2017
5.0
Yes, I recommend this pro
Andy fixed our clock with a guarantee.

MaryAnn M.
Nov 2017
4.0
Yes, I recommend this pro
$1,000
He fixed all but one. It took over a year and a half.
Response from VAN TASSEL'S PROFESSIONAL CLOCK SERVICE & REPAIR
"I have absolutely NO idea what you are talking about in this review. What is it with people leaving reviews for businesses that they DID NOT do business with? Took 5 clocks? I don't recognize your name and I have NEVER...in the nearly 30 years that I've been doing this...taken 5 clocks at one time from a single customer. Please be more careful when you leave reviews. It's people like you that are completely ruining AngiesList. Oh, now I notice... you left a false review for me last year. What is wrong with you?"

George L.
May 2016
5.0
Yes, I recommend this pro
$375
Finding a?good knowledgeable repairman for 30 year old grandfather clocks is difficult, and?Andy knows his craft. Just be patient - as parts must be ordered - and then clock tested - his?work is worth the 10 week wait to get our clock fixed.?

George L.
Apr 2016
5.0
Yes, I recommend this pro
$375

Finding a good knowledgeable repairman for 30 year old grandfather clocks is difficult, and Andy knows his craft.

Just be patient - as parts must be ordered - and then clock tested - his work is worth the 10 week wait to get our clock fixed. 


Ken H.
Apr 2016
5.0
Yes, I recommend this pro
$95
The clock is working perfectly.  What more can you ask for?

Wes H.
Mar 2016
5.0
Yes, I recommend this pro
$300
Mr. Van Tassel did an excellent job in repairing our Grandmother's clock.  It had not been used in over 30 years and now it runs better than it ever did.  If you can be a little bit patient and wait for him to make the repair,  you will be very pleased.  He did an excellent job and we would certainly use him again.  Thank you Mr. Van Tassel

John W.
Mar 2016
5.0
Yes, I recommend this pro
$135

It was great!   Andy picked our clock up and delivered it back to us with in the time period he said (2 weeks).

He quoted us a price of $150 for the repair. The actual cost of the repair was only $135. We were very pleased with that!

Andy is extremely polite and knows his business. We will defiantly use him again in the future for any clock repair. 



Kathie G.
Feb 2016
5.0
Yes, I recommend this pro
$459
Today, Andy came out and started it again and provided much info on what I should be doing to keep it running for many years.   He did this at no charge.

Tom W.
Feb 2016
1.0
unknown
Response from VAN TASSEL'S PROFESSIONAL CLOCK SERVICE & REPAIR
"I'm so surprised to see this review. I've been going through all of my records trying to find a recent call from you for service, or recent services performed; I could not find anything. Then I noticed that the date of service was January of 2013. If I did, indeed, do work for you 3 years ago and you are not satisfied, then please give me a call before you leave such a horribly negative review. As an Angie's List costumer myself, I would like to see some comments from consumers that leave bad reviews; yet you chose to leave no comments whatsoever. All of my work comes with at least a 1 year warranty, so if you are not satisfied outside of that timeframe, then please give me the courtesy of contacting me first before you leave a negative review. I strive to make my customers happy, and I'm sure that we could have worked something out...if I did, indeed, do work for you. I'm certain that you understand that it's difficult for me to remember 3 years back when you leave no comments or descriptions of work performed."

Leon P.
Mar 2015
5.0
Yes, I recommend this pro
$125
 Mr. Tassel cleaned  my 18 year old grandfather clock in my home.  He was very knowledgeable in his trade and gave me
advice on future maintenance for the clock.  He was prompt and charged a very reasonable price. He also looked at
another clock, a 100 year old shelf clock that still runs. He said that the cost to clean and refurbish would not be worth
the value of the clock. I appreciated that advice.  I will him again  when needed.


Lizette B.
Mar 2015
5.0
Yes, I recommend this pro
He was friendly and knowledgeable. Both of the clocks are running now and he was able to complete minor repairs and tell how how to service the clocks.

Delbert S.
Feb 2015
5.0
Yes, I recommend this pro
$35

I called Andy based on his location, Fishers, and the reviews in Angie's List.  He responded to my message promptly and, after I described the problem, he came by the house at a convenient time within a couple of days, indicating he would just as soon make the house call as have me take the clock to him.  I had just unpacked a clock that had literally been in storage, well-packed and in a controlled climate, for thirty years.  I hung it, oiled it as best I could, but it would not run or even "tick-tock."  Andy grew up in a three-generation clock-business family so he immediately recognized the manufacturer's symbol and knew the name of the German manufacturer.  He quickly disassembled what he needed to, pointed out one bearing that was somewhat worn, determined the springs were OK, and then proceeded to quickly find a bearing that was locked for lack of lubrication after 30 years.  He lubed all the appropriate parts, reassembled the clock, gave me some good pointers on maintenance and adjustment, and was out the door in a little over an hour.  Great person with whom to do business and an incredibly fair price.  Wish I could find plumbers and electricians like this !!





MARY B.
Feb 2015
5.0
Yes, I recommend this pro
$80
Our clock stopped working after we had to move it to allow new carpeting to be installed.  He provided excellent service at a very fair price.  We greatly appreciate his work and will use this company again.

Steve H.
Feb 2015
5.0
Yes, I recommend this pro
$240
Response time and service was excellent, I will definitely continue to have Andy service my clock in the future. Andy came to my home, examined the clock to determine what needed to be done, he then took it back to his shop for repair. He called when it was done and scheduled when he would bring it back. I am very satisfied with his work. I thought the repair cost was reasonable.

Robert V.
Dec 2014
5.0
Yes, I recommend this pro
$300
My clock had been in storage for six months and then move from NY to IN. Andy is very friendly, prompt and expert in clock repair. This repair was very difficult and he stuck with it until he got it running well. The cost was very reasonable and included a good warranty.

JAMES S.
Aug 2014
5.0
Yes, I recommend this pro
$170
I called Andy to set up & service a grandfather clock that had been moved.  He advised me about the condition of the clock & that it needed to be oiled.  He told me the price before he serviced it & set it back up.  While he was here, I had him look at two other clocks.  He serviced the second clock after advising me of the condition & what it needed.  The third clock just needed a new battery.  He advised me on that one & didn't charge anything for it.  Would definitely call him again in the future.

Samantha S.
Jul 2014
5.0
Yes, I recommend this pro
$300
Can't give an answer yet.  He knows what needs to be done.  Can't give you all the details.

Tony T.
May 2014
5.0
Yes, I recommend this pro
$200
It went wonderfully!  Andy kept us informed throughout the entire process.  It was an old clock and had not been worked on or fixed for many, many years.  It was very sentimental to me.  Andy did a superb job of fixing it and taking care of it for us.  We are grateful! 


MICHAEL H.
Apr 2014
5.0
Yes, I recommend this pro
$53
Andy is very professional, he showed up on time and provided great service at a great price.  My clock is running very smoothly for the past several weeks and I really enjoy having it in operations once again.  I would most definitely use his services again.

CYNTHIA B.
Mar 2014
5.0
Yes, I recommend this pro
$125
We moved to a new house in October 2013.  During the process of moving from one house to another we stored our grandfather clock in an outdoor storage unit and did not take much care with it at the time.  It is a Ridgeway manufactured in 1981.  We have owned it since 1999.  Once we got it to our new home we left it disassembled knowing that a professional should set it up properly.  Mr. Van Tassel came to our home and spent over 2 hours attending to the clock.  We had had a lot of problems getting the clock to keep accurate time prior to our move.  Mr. Van Tassel focused on setting an accurate time.  In addition he spent a lot of time educating me on the ins and outs of our clock's function.  I was extremely pleased with his service and am so happy I know have someone to go to in the future when it needs servicing.  Our clock is running great.  It's nice to hear the chiming sounds back in the house.

Gary R.
Feb 2014
5.0
Yes, I recommend this pro
$400
Andy completely rebuilt our grandfather clock mechanism.  He was prompt in returning our call for the appointment.  When he arrived he diagnosed what was needed, gave us and estimate and took the internal parts with him.  It took about 3 weeks start to finish and the clock has been working perfectly.  I highly recommend Andy and his service.

Janet B.
Oct 2013
5.0
Yes, I recommend this pro
$100
Very prompt service.  Responded right away. Seemed to know his stuff.

Charles C.
Jul 2013
5.0
Yes, I recommend this pro
$35
Very professional and punctual. Mr. Van Tassel only charged me for a service call since he said what he did was minimal to get my clock back in beat. He also looked at another grandfather clock in my home and showed me how to get the chimes back in sync.

SCOTT H.
Dec 2012
5.0
Yes, I recommend this pro
$191
Andy is a perfectionist, our clock runs like new.  Excellent service.
Showing 1-25 of 73

Licensing

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FAQ

VAN TASSEL'S PROFESSIONAL CLOCK SERVICE & REPAIR is currently rated 4.8 overall out of 5.

Yes, VAN TASSEL'S PROFESSIONAL CLOCK SERVICE & REPAIR offers free project estimates.

No, VAN TASSEL'S PROFESSIONAL CLOCK SERVICE & REPAIR does not offer eco-friendly accreditations.

No, VAN TASSEL'S PROFESSIONAL CLOCK SERVICE & REPAIR does not offer a senior discount.

No, VAN TASSEL'S PROFESSIONAL CLOCK SERVICE & REPAIR does not offer emergency services.

No, VAN TASSEL'S PROFESSIONAL CLOCK SERVICE & REPAIR does not offer warranties.