STAR Financial Bank

Mortgage Companies, Real Estate Agents, Financial Planning

About us

Providing Conventional & Government Lending. No application fees, credit consulting & mortgage advice is always FREE! We care about our customer's and our rates, costs and services will always reflect your best interest! Experience, Honesty & Reliability!

Business highlights

82 years of trusted experience

Services we offer

Free applications, consulting, credit repair, conventional lending (fannie mae & freddie mac), government lending (FHA & VA), USDA rural development & jumbo loans.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

3.23 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.2
value
5.0
professionalism
3.2
responsiveness
3.6
punctuality
4.1
Showing 1-3 of 3 reviews

Kelli J.
01/2017
1.0
mortgage broker
  + -1 more
The tellers, and support staff were very nice and helpful. The branch management, and regional management were a completely different story. Their lack of knowledge, and breach of agreements became a common issue. Very unprofessional manager at the 96th St. location in Fishers. After speaking with our friends and family who also have accounts with Star, they have experienced similar issues. Some have already left the bank, and some are looking into it. They used to be a decent bank, back in the day when I was in banking, but have made some bad hires, and lost focus on customer service. I hope they are able to regain that focus.
Description of Work: Business and personal banking services.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0


Joel C.
06/2010
5.0
mortgage broker
  + -1 more
Jeff was extremely professional, knowledgeable, friendly and easy to talk to. We are still deciding if we will refinance or not, but if we do, Jeff will be who we go through. Highly recommended!
Description of Work: Jeff consulted us about a refinance. He really opened our eyes to what a refi would mean for our financial future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBERT B.
06/2010
5.0
mortgage broker
  + -1 more
Jeff was outstanding! He actually recomended that I stick with my current mortgage because I plan on moving in less then 5-7 years and the breakeven point would be after that. He has outstanding rates (the best I could find. Jeff was very professional and I would absolutely recomend him to anyone!!!
Description of Work: I was considering refinancing my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    8762 E 96th St, Fishers, IN 46037

    http://www.linkedin.com/in/lovemortgage

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 1:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Mortgage Companies,
    Real Estate Agents,
    Financial Planning

    FAQ

    STAR Financial Bank is currently rated 3.2 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 1:00 PM

    STAR Financial Bank accepts the following forms of payment: Check
    Yes, STAR Financial Bank offers free project estimates.
    No, STAR Financial Bank does not offer eco-friendly accreditations.
    No, STAR Financial Bank does not offer a senior discount.
    No, STAR Financial Bank does not offer emergency services.
    No, STAR Financial Bank does not offer warranties.
    STAR Financial Bank offers the following services: Free applications, consulting, credit repair, conventional lending (fannie mae & freddie mac), government lending (FHA & VA), USDA rural development & jumbo loans.

    Contact information

    8762 E 96th St, Fishers, IN 46037

    http://www.linkedin.com/in/lovemortgage

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 1:00 PM