CPM Construction Of Indiana

"IT IS UNFORTUNATE AND REGRETTABLE THAT THIS COMPLAINT HAS BEEN FILED. THIS JOB IS A TORNADO RESTORATION THAT OCCURRED IN 2008. IT WENT SEVERAL WEEKS TO CONCLUDE THE INSPECTION PROCESS. A TOTAL OF THREE TRIPS TO THE SITE TO CORRECT THE INSURANCE COMPANY'S SCOPE AND HAVING TO WORK WITH THERE SCHEDULE TO GET THIS ACCOMPLISHED. WE HAD SEVERAL MEETINGS ON PRICING DUE TO IMPROPER INSURANCE ESTIMATES AND PRICE GUIDES USED BY THE INSURANCE COMPANY. ONCE THE SCOPE OF WORK AND PRICING WAS APPROVED BY THE INSURANCE COMPANY WE THAN COULD START THE WORK. I UNDERSTAND THE STRESS IN DEALING WITH THE INSURANCE COMPANIES BUT AT TIMES THAT STRESS IS PASSED TO US. WE DO NOT HAVE THE POWER TO MAKE ANY INSURANCE COMPANY JUST CUT A CHECK NOR CAN WE AGREE TO DO IT FOR WHAT THEY HAVE ALLOWED IF THERE ESTIMATE IS INCORRECT. THIS DOES TAKE TIME AND WE WISH IT WOULD GO FASTER AND WILL CONTINUE TO WORK EVERY DAY INSURING WE GET IT DONE AS FAST AS POSSIBLE. ONCE WE STARTED THE WORK WENT FAST AND SMOOTH. THE ONLY THING WE HAVE LEFT TO DO IS THE FIREPLACE PIPING WHICH IS NOT SOLD ANY MORE. IT IS A DISCONTINUED PRODUCT AND WE SEARCHED THE US TO FIND WHAT WE NEEDED. IT WILL BE INSTALLED WITH IN 2 WEEKS DUE TO THE WEATHER. OUR GOAL IS TO ALWAYS PROVIDE THE BEST CUSTOMER SERVICE AND QUALITY OF WORK TO ALL OF OUR CUSTOMERS. WE NEVER LIKE DISSATISFACTION AND WILL ALWAYS TRY TO RESOLVE ALL COMPLAINTS THAT ARE MADE. THIS HOME WAS A LARGE LOSS CLAIM THAT AFFECTED THE ENTIRE ROOFING SYSTEM, FULL REPLACEMENT OF SIDING, FASCIA, SOFFIT, GUTTERS, BRICK REPAIRS, NEW GARAGE DOOR, ENTIRE INTERIOR PAINT, FULL GUT AND REMODEL OF TWO BEDROOMS, FULL BATHROOM AND HALLWAY, HVAC REPLACEMENTS, ELECTRICAL REPAIRS, FIREPLACE REBUILD AND REPAIRS AND YES THE TWO FRIDGES WERE CLEANED WITH BLEACH. IN FACT BEFORE THE HOMEOWNER MOVED BACK IN TO THE HOME AND ENTIRE CLEAN OF THE RESIDENCE WAS PERFORMED TO INSURE THEY WERE HAPPY. I THANK YOU FOR THE TIME AND UNDERSTANDING THAT THERE IS ONLY SO MUCH WE CAN DO TO MAKE THE PROCESS GO FAST. ONCE WE CAN START THE BUILD, WE GET IT DONE. IT’S THE TECHNICAL DEALINGS WITH THE INSURANCE COMPANIES THAT TAKE TIME."

"SOME PEOPLE USE THIS SITE AND SITES LIKE THESE THAT ARE DESIGNED TO INFORM THE PUBLIC ON TRUE FACTS REGARDING COMPANIES THROUGH OUT AMERICA. NONE OF MY COMMERCIAL CONTRACTS FILED THIS REPORT. WE ARE CURRENTLY REPRESENTING SEVEN PROPERTIES IN DEALINGS WITH THE SCOPE AND PRICE NEGOTIATIONS WITH THE INSURANCE COMPANIES. WE HAVE ENGINEERING FIRMS WORKING WITH US IN PROVING HAIL HAS HIT THE PROPERTIES. PEOPLE WHOSE DAMAGES AND HAVE BEEN DENIED. OUR LEGAL TEAMS ARE WORKING DILIGENTLY TO OVER COME ALL HURTLES THROWN IN OUR WAY IN WORKING FOR OUR CLIENTS. THERE IS ONLY ONE PROPERTY IN FISHERS WHO I WILL NOT MENTION SINCE THEY WOULD NOT LIST THERE PROPERTY NAME IN THE COMPLAINT. THIS IS A PROPERTY THAT WE WERE WORKING ON IN APPRAISAL. APPRAISAL IS WHEN THE INSURANCE COMPANY HAS DENIED THE PROPERTY TWICE AND WE ARE ASKED TO DEFEND OUR SCOPE AND PRICE TO THE INSURANCE COMPANY. ENGINEERING IS DONE TO INSURE THE DAMAGES ARE AT THE PROPERTY. LAWYERS WORK ON THE LEGAL ASPECTS OF THE PROCESS. WE REACHED AND AGREEMENT THAT THE PROPERTY WAS HAPPY WITH AND AFTER THE BOARD MEETING THE NEXT DAY WE SETTLED THE APPRAISAL PER OUR CLIENTS REQUEST. ONCE THE CHECK WAS CUT BOY DID THE STORY CHANGE TO HOW THE CONTRACT WE HAD DIDN’T MEAN ANYTHING AND THE HOURS AND MONEY WE SPENT WERE NOT THERE CONCERN. LAWYERS WERE BROUGHT IN AND THE PROPERTY PAID FOR OUR SERVICES SINCE THEY WOULD NOT HONOR THERE CONTRACT. THERE IS A THING CALLED SLANDER, MY LAWYER LOVES THIS STUFF. WE BELIEVE IN DOING OUR JOB RIGHT, ETHICALLY AND MORALLY. WE WILL STRIVE EACH AND EVERY DAY TO DO THE BEST WE CAN AND IMPROVE IN ALL AREAS OF THE BUSINESS WE ARE IN. WE WILL CONTINUE TO FIGHT FOR PEOPLES RIGHTS NO MATTER WHAT IS THROWN IN OUR WAY AS THE TRUTH WILL ALWAYS COME OUT. I THANK YOU FOR THE OPPORTUNITY TO RESPOND TO THIS COMPLAINT AND ALWAYS SEEK THE TRUTH. IT’S NOT ALWAYS WHAT YOU READ OR SEE ON TV."

"I THANK YOU FOR THE POSITIVE FEED BACK. IT’S NICE TO HEAR WE HAVE DONE A GOOD JOB FOR YOU. PLEASE LET US KNOW IF THERE IS ANYTHING ELSE YOU NEED. AT CPM WE UNDERSTAND THE MEANING OF A JOB WELL DONE."

"AT CPM CONSTRUCTION WE DO BELIEVE IN INTEGRITY AND QUALITY. IT WOULD BE NICE FOR PEOPLE TO GIVE THERE REAL NAMES IN THIS PROCEDURE AND ADDRESS SO PEOPLE CAN LOOK AT WHAT THEY ARE COMPLAINING ABOUT. THIS JOB WE FOUGHT HARD WITH THE INSURANCE COMPANY TO GET THE ENTIRE ROOF, SIDING, GUTTERS, INTERIOR REPAIRS AND HAD TO FIGHT TWO MORE MONTHS TO GET THE DETACHED GARAGE ADDED TO THE JOB BY THE INSURANCE COMPANY. WE REPLACED SEVERAL RAFTERS ON A HISTORIC HOME OVER 100 YEARS OLD. RE DECKED, ADDED SKYLIGHT AND IT IS A BEAUTIFUL JOB IF I MUST SAY SO MYSELF. WE REPLACED ALL THE SIDING WHICH WAS A SPECIAL ORDER SMOOTH VINYL SIDING, INSTALLED WOOD TRIM ON ALL WINDOWS, OUTSIDE CORNERS, TRIM BOARD AND BAND BOARS. YES, I WAS NOT HAPPY WITH THE FINISHED PRODUCT OF THE TRIM AND TOLD THE PROPERTY OWNER ABOUT THE ISSUE. THEY DIDN’T SEE WHAT I SAW AND I THOUGHT WERE THANKFUL. MY SECOND CREW FINISHED IT OFF AND PAINTING WAS COMPLETED. WE DIDN’T DO ANY INTERIOR WORK AS THE HOMEOWNER WANTED TO DO IT THEMSELVES. ONCE IT CAME TIME TO CUT THE FINAL CHECK AFTER ALL FINAL PUNCH LISTS WERE COMPLETED THEN CAME I WANT TO MAKE A DEAL. I EXPLAINED WE HAD A CONTRACT ON PRICE ALREADY DONE. WE HANDLED ALL CONCERNS AND COMPLAINTS AND THEY DIDN’T WANT TO PAY US. I DID TELL THEM I WOULD PLACE A LIEN AND GET MY LAWYERS INVOLVED DUE TO RATIONAL CONVERSATION WAS GETTING KNOW WHERE. ONCE I BROUGHT IT TO THERE ATTENTION I WILL NOT ARGUE NOR GIVE HARD EARNED MONEY AWAY AND I WILL LET THE LAWYERS AND JUDGE MAKE THE DECISION THEY WANTED TO PAY. NOT BECAUSE I FORCED THEM BUT BECAUSE THEY OWED IT. THERE HAS BEEN NO WARRANTY WORK TO DATE AND NO OTHER COMPLAINTS FROM THIS CLIENT. WE PUT ON ALL PROJECTS A FIVE YEAR WORKMANSHIP WARRANTY AND WILL STAND BEHIND IT AS WE STAND BEHIND OUT CLIENTS."