Tom Hagan and Sons Appliance Repair

Real well. They even fit us in the schedule 2 day early:

Very good job!! Works great!

He checked on a washing machine that we thought was leaking. He looked it over well and could not find a leak. We were charged a trip fee.

He came in and immediately knew what the issue was. We were very satisfied with the service and we would call him back if we need him. 

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I was pleased with their service and how easily we scheduled a time to meet.

repaired refrigerator condensor/ fan. just next to where he worked he left water tubing touching a hot pipe that burned a hole in the water supply line within 2 weeks. water leak damaged wood floor and basement ceiling.

I will certainly call him again!

I called about a strong chemical odor in the refrigerator. They came out but could not detect an odor even though 3 adults could smell it. They did say the compressor was overheating and the fan was not working. They ordered the compressor/ fan. They were late coming to install it. It did cool better but the odor remains making the food taste like chemicals. (cleaner or solvent taste).

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Repaired the ice maker on my 2004 side by side refrigerator. He ordered and replaced a part for  the ice dispenser.

I called Tom Hagan one afternoon and he arrived to home about an hour later!  I was home with a sick child and didn't have time to clean everything out of the freezer for him to repair it.  Tom took the time to do that himself, de-iced the entire freezer, diagnosed the problem, and cleaned everything up.  He then came out the next day to repair it once the part we needed came in.  He was fast, very reasonably priced and we haven't had a problem with it since.

We called for service because the condenser on the freezer side would ice over and shut down causing the refrigerator temp to go warm. Mr. Hagan arrived at the time promised. He was neatly dressed, friendly and professional. He found the problem was the ice maker which he replaced promptly. He did his work efficiently and left the work area clean. We will definitely use him in the future and recommend him to anyone needing repair on large appliances.

They were very efficient. He called a plumber in to repair some lines for the dishwasher when it was needed - He didn't try to work beyond his expertise. Everything turned out fine. He had to come back out & look at the dishwasher again, but he said that was a possibility. He was going to repair it for me but it would cost about as much to buy a new one, so that's what I did. He didn't charge me for the second appointment.

Whenever I call him he comes by within a day, even if just to evaluate the problem at first. He also has an excellent sense of humor! He keeps me informed. For instance he had to order a part for the oven & called me to let me know how long that would take after our appointment.