
Rooftop Construction LLC
About us
Local Roofing, Windows, Gutters, Siding, and Fencing in Evansville, Indiana. Our American made products and skilled, exceptional roofing, and exterior services are all you need to improve the exterior of your home. Call (812) 746-1115 for a free quote on the exterior home improvement projects provided by All American Improvement, LLC. Along with free quotes, we also offer financing starting at 0% and a lifetime workmanship warranty on roofing installation and repairs, so call today!
Business highlights
Services we offer
All Home Improvement Services, Basement Sealing, Decking, Doors, Drywall, Fascia, Fencing, Fire Restoration, Flooring, Garages, Guttering, Roofing, Room Additions, Siding, Soffit, Sunrooms, Water Restoration, Windows
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 13% | ||
| 4% | ||
| 0% | ||
| 8% |
"Hi Mr. [Member Name Removed], I am very sorry that your mother had such a terrible experience with the company that did her shed roof, but it was not us. We are based in Maryland, and do not do any work in Indiana. I truly hope that the company she did use will go back and make it right."
"Not sure why this happened but we will fix the problem. Our apologizes for your inconvenience."
Upon inspection,.. the windows looked great. They replaced the original windows (1940's) in the house,.. but I'm not too impressed with quality,.. since they didn't make any difference in my gas and electric bill. I wasn't at all impressed with the door. The was a gap under the door frame where daylight was shining in, the top of the door slab was pushed out letting cold air and daylight through, the door now has chipped out edges where the lock set was installed, the threshhold bends when stepping on it to enter house,.. and they also used different sized trim to go around door. When contacted,.. Hanz and Steve came out immediately to inspect door. Upon inspection,. they decided that the door slab,.. or frame wasn't square and checked out the other problems.
When the crew showed up to fix the door problems,.. they moved in the strike plate to the lock set,.. pulling the whole door in,.. causing the door the be extremely hard to open. When we called back,.. I was told twice to call Todd and leave him a message,.. and he would call me back to setup appointment to fix problem. Both times,.. my calls weren't returned. Both times,. my wife ended up texting him,.. and he would text her back, but wouldn't actually call her. We did set up a date to repair once again,.. and Todd didn't show up. After my wife played text tag with him,.. we finally called Steve,.. and he got Todd to my house that afternoon to inspect door once again.
Finally,.. they sent another guy out to take care of my door. He did get the door square,.. and got smaller trim up,.. but wasn't close to matching the other trim in my house. He said he wasn't happy with trim,.. and was gonna return that Saturday to finish trim and to do the aluminum cap on the door. It never happened. The company never has called back to see if the repairs were done to our satisfaction either.
So now,.. over a year later,...I have an uncapped door with crappy trim,.. and chipped out,.. junky looking door with jacked up lockset. I hired professionals,.. because I knew I couldn't do professional work,.. however,.. I believe I could have done a better job myself.
UPDATE- My wife finally got to talk to Hanz,.. in which he said he seen my review,.. but didn't bother to contact us about fixing the problems. While she was talking to him,.. she brought up a problem I had previously forgot. When installing our entry door,.. they had to pop up two of our ceramic tiles,.. and never put them back down. When she told him this,.. he said he spoke to his guys,.. and they admitted that they did remove the tile,.. and they would address the situation.
Well,.. they finally returned and capped the door,... and filled in the chips around the lockset with caulk,.. but now I have generic unmatching trim around my door,.. with holes in drywall around the trim since smaller trim was used. And they still refuse to do anything about the ceramic tile. And after all of this,... they still haven't been professional enough to contact us to see if our concerns were taken care of.
After this job,. I hired a Home Repair Service to do other jobs and to fixed the ceramic tile that All American Windows and Doors refused to fix. They were SO disgusted with the way my door was left,.. they fixed it for FREE. This included removing old trim,.. taking door off hinges,. and replacing with appropriate trim.
I ABSOLUTELY WOULDN'T RECOMMEND USING ALL AMERICAN WINDOWS AND DOORS !!!!! Once they get your money,.. they don't care about anything else. They constantly push their lifetime warranty,.. but won't even install anything correctly,.. or address problems you have.
"We apologize for the inconvenience. We will try our best not to make same mistake in the future. Thank you for your feedback."
The day of the installation dawned with rain forecasted the entire day. Todd called and said they would like to delay their arrival so another job could be completed and perhaps the rain would let up. I agreed. When they arrived, they began with the living room windows which are under roof of the porch. Almost immediately they discovered there was not enough insulation to complete the job so they did what they could and completed seven windows. They told me they would return the next day to finish and so they did. All windows were installed but time ran out for sealing so that was completed the third day.
The two gentlemen that installed my windows worked professionally in a light rain and cold to complete the job. They never tracked wet or mud into my home and cleaned up all debris each day they worked. They made sure I knew how to operate the windows and gave me tips to prolong the beauty of the windows. Their work took longer than anticipated due to the weather and not having enough insulation with them.
Todd called to check about my satisfaction with the job and to set a time to touch up color on my windows. When Todd came to do the touch up he took measurements of my air conditioner. He told me that he would get with engineering to find a solution for the air conditioner problem. I'm still waiting for that to be resolved.
I feel I got good value for my money and would probably recommend them to friends and family.
The installers did an outstanding job. They were fast, efficient and very hard workers. They knew exactly what they were doing, and the job went smoothly. Their attention to detail was very high. They also installed our new front door. They went over and above expectations on everything they did.
Licensing
State Contractor License Requirements
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