A CUT ABOVE TREE SERVICE
About us
Tree removal, Tree Trimming, Tree Shaping, Hauling, Stump Grinding. Lot Clearing. ect....
Business highlights
Emergency services offered
40 years of experience
Services we offer
DELIVER & STACK FIREWOOD. TREE SERVICE.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.411 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 73% | ||
| 9% | ||
| 0% | ||
| 18% | ||
| 0% |
Showing 1-11 of 11 reviews
Jim A.
Sep 2014
When my wife came home there was tree sap on driveway and sidewalk that leads up to the front door. (on Sept 4th) She called him the next day to say that happened, I guess he got testy and stated that he had been in business for 30 years and that he had never had a complaint before and that the sap should come off with a heavy rain. A week later we had the very heavy rain and it was still there. Today I took a power washer and tried it and nothing lifted. It is stained. So I called for him this morning and asked for a call back. He didn't call but he did show up and I showed him the problem and he basically didn't believe it. He said that the power washer should have cleaned it up. He asked me what "I wanted him to do about it" I told him to get the "h..." out of here. He had gotten kinda smart eliky. He said that the mess had to have been there before and that his guys would not have left a mess. So I got online and googled how to clean this up. There is no easy way to get it off, that it will be very problematic from what I read online.
Response from A CUT ABOVE TREE SERVICE
"Mr. "A" was referred to us from two of his other neighbors. Notice how "A" list that we did a great job as far as the tree trimming, which is what we where contracted to do. Most all of the trees in this neighborhood are Pear Trees. They have little balls that drop off of them in the Fall. The tree we trimmed was severely over grown over the sidewalk and driveway. We trimmed it way back away from the sidewalk and driveway to where its shape was back into the grassy area. This made the sidewalk and driveway much more noticeable. These stains are from years of the fruit balls dropping on the concrete, and being walked on or driven on. Our equipment was never in "A" driveway. We carried all tree trimming to the street to dispose of it. Ironically enough when we went back out to view the complaint, Mr. "A" neighbor was acid washing and Thompson sealing his driveway. Mr. "A" was argumentative and combative, he kept insisting that I must be calling him a liar, with the up most professionalism and courtesy I explained to "A" that it was not sap. It was the balls that created the stains from years of falling, and asked him what did he wish us to do? with no response he then stated "to get the H*** out of here, and this is not over". I bid "A" an "ok have a nice day" and left. I personally feel "A" wanted us to acid wash his sidewalks and entire driveway due to what the neighbor was doing. Also I do not believe "A" used a pressure washer on any part of the concrete, for you would turn the concrete white where ever you pressure wash. "A" driveway has oil spots and rust stains in all areas. I really was unsure what he actually wanted us to do. We never could have a professional conversation about what he expected from us. To end this response, we stand firm on the stains on the concrete at "A" has nothing to do with A Cut Above Tree Service or A Cut Above Tree Service's negligence. Also we where nothing but professional and speedy with our response to "A" complaint. Thank you"
Robert H.
Sep 2014
I called the company for an estimate to cut down an ash tree that was dying from emerald ash borer. Was told that someone would come out in a couple of days to give me an estimate. About two hours later, Mr. Jennings, the owner, stopped by with a partner and their truck to write the estimate. Although it is quite expensive to cut down a tree, his was the lowest estimate of the 4 I had gotten and when I asked when they could do the work, he said 'now' if I wanted. They were all done in about 45 minutes.
He said someone would come by in a couple of days to grind up the stump. A different company that A Cut Above uses came by the next day while I was out and took care of the stump. I paid them separately. The stump wasn't ground very far below the surface so I decided to plant grass there and I planted a new tree off to the side.
He said someone would come by in a couple of days to grind up the stump. A different company that A Cut Above uses came by the next day while I was out and took care of the stump. I paid them separately. The stump wasn't ground very far below the surface so I decided to plant grass there and I planted a new tree off to the side.
Beverly R.
Apr 2013
They did a fine job. Cleaned everything up very nice. I couldn't have asked for a better service.
Mervyn C.
Dec 2006
They were very prompt. They had a good quote. The work was done very well with great clean up. They were very honest and easy to deal with.
Robert B.
Nov 2005
WOOD IS GREAT. THEY SPLIT IT A BIT SMALL.
Angela S.
Jan 2005
CAME OUT ON A SUNDAY, WHICH I APPRECIATED. USUAL MINIMUM DELIVERY IS THREE RICKS. EXTRA CHARGE PAID FOR STACKING. IT WAS WORTH IT! GOOD QUALITY WOOD AND PROMPT RETURN OF CALL.
JOAN R.
Sep 2004
WE TOLD THEM NOT TO DRIVE OVER THE SEPTIC SYSTEM AREA AND THEY DID IT ANYWAY. THAT WAS THE ONLY PROBLEM I HAD WITH THEM.
SONJA S.
May 2004
THE OWNER/SUPERVISOR WAS ON SITE, PERFORMING MUCH OF THE WORK. HE AND HIS CREW DID A FAIR JOB ON TREE REMOVAL, BUT A VERY POOR JOB OF PRUNING TREES. HE LEFT DEAD LIMBS, CROSSING LIMBS, AND CUT BRANCHES IN ARBITRARY SPOTS, LEAVING STUMPS. HE LEFT THE JOB UNFINISHED AND RETURNED TO FINISH AT A TIME WHEN I WAS NOT HOME. I HAD TO CONTACT HIM LATER ABOUT FIXING SOME OF THE WORK, AND HE DID NOT RESPOND OR CORRECT THE WORK.
Response from A CUT ABOVE TREE SERVICE
"This review is a mistake, we have no records of performing work for him, He must have us mistaken with someone else. Thank you,"
DON B.
Dec 2000
unknown
GINNY H.
Jan 2000
DID AN EXCELLENT JOB WOULD CALL THEM AGAIN.
Angela S.
Oct 1999
FIREWOOD WAS STACKED RIGHT WHERE I REQUESTED, THEY ALSO LEFT AN ESTIMATE TO CUT DOWN A TREE THEY NOTICED IN OUR YARD THAT WAS DEAD AND NEEDED TO BE REMOVED.
Licensing
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FAQ
A CUT ABOVE TREE SERVICE is currently rated 4.4 overall out of 5.
A CUT ABOVE TREE SERVICE accepts the following forms of payment: CreditCard
No, A CUT ABOVE TREE SERVICE does not offer free project estimates.
No, A CUT ABOVE TREE SERVICE does not offer eco-friendly accreditations.
No, A CUT ABOVE TREE SERVICE does not offer a senior discount.
Yes, A CUT ABOVE TREE SERVICE offers emergency services.
No, A CUT ABOVE TREE SERVICE does not offer warranties.