LEVIN TIRE & SERVICE CENTER

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They are very honest and upfront.

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What was outstanding about their service (and now sets them apart from the other auto service places in Valparaiso - namely Brown's Tire and Heinold & Feller) is that the folks at Levin didn't try to upsell my wife on anything else (such as trying to sell her two more tires, transmission fluid change, etc.). The people at Brown's Tire had told her that she need to replace the timing belt asap and that her car needed about $1,500 worth of other work done.  When she asked the mechanics at Levin, they could have easily played on her concerns by reiterating the apparent nonsense Brown's Tire told her.  Instead, the assured her that, while she should have the timing belt changed in the future, it didn't need to be as an emergency.  They also encouraged her to wait on the other items Brown's had told her needed to be done. 
On our second vehicle, we had purchased the fuel tank strap with the intent of putting it on ourselves.  We weren't able to do that and I called Brown's Tire to see if they would put it on for me.  Brown's told me that they would not put these straps on for me, that I would have to purchase the parts from them (they quoted me $150 for them; I paid $40 for them online) and then they quoted me another $150 for labor, for a total of $300.  After my wife's great experience with Levin's, I thought I'd ask them.  Not only were they willing to use the parts I had purchased, but they charged on $73 for the labor to do the work!

Perhaps the biggest factor is finding an auto repair shop you want to stay with is trusting them.  After working with Levin Tire's, we trust them and will be using them going forward.

They were honest and found nothing wrong with the brakes. They however changed some things.

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They are excellent! They really try to take care of you. Cheryl, the manager, is really good at taking care of things. Some people say they are higher priced than others, but I found them to be very dependable. They always let me know what was going on. Sometimes the wait is long, but they have a nice waiting room.

Very professional but almost too much, seemed like every vehicle brought in for just tires had some other issue found while performing their inspection.

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I had discounts with them. The staff are pleasant and know me by name. They sell on one to one basis.

The last fix was a costly one dealing with my emissions system. They called to let me know what the problem was and how to most cost effectively treat the issue. I don't have to drive much on a daily basis, so getting the system to reset to pass my emissions test was a pain, but they had me come in and run the car through their computer first before I went to the testing station just to make sure I wouldn't have any issues. They were always quick and kind and that makes all the difference.

Brakes totally failed while driving a 1999 Ford Tarus. They towed the car out of a snow drift to their location and completed all repairs within 4 hours.

I went to Levin Tire after hitting a pot hole. They fixed the dented rim and it was back in two working days.
I must have had two rims damaged in the pot hole as a different tire kept leaking air and I went back. That rim was repaired in two working days as well. They were very professional. It is a very busy repair shop and they still managed to fit me in both times.

They raised their prices from the last time I went there because the price of oil went up. I also asked them about buying some tires. My car is small and not a brand new one, so there's not very many types of tires that fit it. It's older and they are relatively small tires. They only had one brand which I've never heard of. I looked up the name of the brand and there were apparently problems with that particular manufacturer, so I decided not to buy their tires and went elsewhere. The price seemed inexpensive and it was right if that's what you wanted, but they were kind of a lesser known brand. I would say they're fine for tires, alignments, oil changes and things like that.

Called for approximate wait... .. Came in 1/2 later..
Sales associates took my information and car into the service bay..
Associate informed me the tire had nail and was repaired at no charge.
Very professional store and employees. Will definately be returning as i wasnt aware that they offered other services.
Nice~!

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They did the work in a timely manner. I had a positive experience with them.