They didn’t that great of a job and they stole from me.
Description of Work: Cleaned Carpets.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
5.0
punctuality
3.0
Barbara W.
07/2013
5.0
The employees were right on time. They will call you if they are not on schedule, many times they are ahead of schedule and will call and come early if that will work for us. They move furniture if necessary and always leave foam blocks or papers under the legs of furniture so they stay dry and don't stain the carpet. Our carpets are always very clean when they leave. The house smells good and they remove nearly all the liquid they use, so carpets are dry in no time! Hartzell employees are friendly and honest. I have no qualms about leaving them alone in our home. We have been customers of theirs for over 25 years and recommend them whenever we are asked about carpet cleaners! If you have pets, they will put extra effort in pet stains! They also do a great job cleaning upholstery!
Description of Work: Cleaned carpet in four rooms plus stairway. They also applied Scotchgard to the areas they cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Paula H.
06/2012
1.0
We are having trouble with some of the work that they did for us and they are not honoring the warranty.
Description of Work: We had a house fire and they ended up having to paint the upstairs, lay carpet, remodel the bathroom, and drywall. They also refinished the floors.
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Service Categories
Carpet Cleaning,
Homebuilders,
Water & Smoke Damage
FAQ
HARTZELL DEEP STEAM is currently rated 2.3 overall out of 5.
No, HARTZELL DEEP STEAM does not offer free project estimates.
No, HARTZELL DEEP STEAM does not offer eco-friendly accreditations.
No, HARTZELL DEEP STEAM does not offer a senior discount.
No, HARTZELL DEEP STEAM does not offer emergency services.
No, HARTZELL DEEP STEAM does not offer warranties.