Spring-Green Lawn Care

Your technician Jon did a very good job with my yard this year. I was satisfied with the job he did. Thank you Dale Kizer

I was happy with them. They came when they said they were going to. They did exactly the work they were paid to do. They worked around the dog. I would use them again. In fact, I have contemplating it. I did the contract for a year, and they did a very good job. I got a nice 20% discount for paying in full.

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I am very pleased with the work that Spring-Green performed. The woman who scheduled the service was charming; the price was reasonable; and the work was done properly. I plan to hire Spring-Green to do additional work in the spring.

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They would come every 3 weeks, spray and leave an invoice on my door.  Fast efficient, and certainly effective.

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This is the 2nd year we have used Spring-Green lawn service and are very happy with the results. We used them to aerate  the lawn earlier this spring and were happy with the results of that as well. We have used other services in the past which were all ok, but we feel that Spring-Green is the best and our lawn reflects their care and looks the best it has ever looked. We look forward to the rest of their summer and fall applications and highly recommend them to anyone else looking for good lawn care service with great results.

I was looking forward to having Spring Green because they treat several lawns in our neighborhood and they look good. The day of our first treatment--which was over a week later than I had originally been told it would be--the technician was doing three yards at once. It was a windy day and he was riding around the yards VERY fast doing the application. The first thing we noticed as the hours went by was that a third of our non-customer neighbors' lawn had been treated by overspray. Then we started noticing that flowers in the beds were wilting along with my peony bushes and a small maple sapling in the yard. By the next day all of the petals were falling off of my tulips, which had just started blooming, and the neighbors on both sides--one of which was a customer and one who was not--had annuals that were dying. I called Spring Green and the person that I talked to was very nice, said that they would come out and check it, that I should water things and it would help. He didn't know what peonies were, but said that maybe they could do a root feeding if it would help.
Over a week went by and I didn't hear anything, and then I got a phone message, basically saying that they had come out and looked that morning and that there was no damage that could have been caused by their spray. He said that the tulips in the back were losing their petals, too, and, very condescendingly, said that's what tulips do. Yes, tulips do. But over a week earlier, the tulips in the back weren't losing their petals, when the ones in the beds near where they treated were bare. (And I have pictures.) They hadn't looked at the peonies, which I am sure will be fine next year, but that is really beside the point; they shouldn't have been damaged in the first place. The speed of the application left ridges in our yard and the unevenness has left stripes of weeds. Because of all of this, when I called back I just left a message explaining that they had not addressed my concerns and that I thought it was best if they not come back.
So, on June 9th, I happened to be working on my front porch when a different tech pulled up in front of the neighbor's house and started to unload. My neighbor on the other side was also outside working and was watching him. The tech started to come toward our yard and I waved my arms at him and yelled "No," and the other neighbor--who had damage after the first treatment-- walked over toward our driveway, too. The tech rode up the driveway and I told him that I had discontinued the service. He said, "What?" and I said, "I fired you guys." He said in a really snarly tone that no one had told him and started to turn toward my lawn. I yelled (because his machine is loud)  for him to stay off my lawn and he turned and gave me a really nasty look. After that he went back to his truck, and I returned to my yard work.
A couple of minutes later I got a call from Spring Green asking about the "run-in" with their tech. I explained what happened, and reiterated that we weren't happy with their services and didn't want them to come back. At that point the caller said, very belligerently, "Well the tech says you threatened to "beat his ***," using language that I wouldn't use. This is not the way that I would talk to anyone, or even the way that I think. I told the caller that I had most certainly not said that, and that furthermore, my neighbor had been right there the whole time. When I told the neighbor what the tech had said, my neighbor was feeling like he needed to go say something, but I told him there was no point. When I told the caller that my style of responding was to contact the BBB or review them on Angie's List, he said that *I* have an attitude problem. The words and actions of the tech and the caller have given me an impression that Spring Green needs some work on their company culture and attitude.
I do want to make clear that we never ended up paying for the first treatment.

They did a wonderful job. The company was very professional and respectful. I definitely would recommend them to anybody.

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All went well.  Spring Green arrived and went to work immediately applying the fertilizer and pre/post emergent products to the lawn.  Everything was clean and neat when they were done.  They always put the invoice in my door when finished and they leave.  If I want to talk to them, they are very professional and helpful, or if they need to ask me something, they knock on the door.  Otherwise they do their job and leave in a timely manner.  I do not have to be home for them to do their work.

We've used this service for a couple years, but I don't remember the exact price for a full season of lawn care.  Services included fertilization and aeration.  The service was frequent (maybe 7 times from March to November) and they always came right on time.  We were pleased with the results and were happy to not have to fertilize the lawn ourselves.