ELITE AUTO DETAILING

The work turned out fine and was done more quickly than we anticipated.

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The service was outstsnding. We loved the job they did with each vehicle. They cleaned our Lexus, Hummer and a Ford 500. It was a Complete Auto Detailing Package. Total cost for all 3 was $297.00. The only thing that wasn't their fault was the fact that the day we picked up the vehicles it was raining. They did such a beautiful job with the inside it made up for the rain. Of course you could still tell that the outside had been cleaned. The staff was very nice and accommodating seeing how we had three vehicles versus one. They were able to schedule the cleanings at the same time which made it convenient for us. We would absolutely use this company again.

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Still waiting on a callback. It's hard to communicate with them.

Overall, I was quite displeased. I will not return.

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They did an excellent job. Car looked very nice when completed.

Overall went well and would use again.

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It went just fine.

Couldn't be more satisfied regardless of price, but that price was great. Less than half what I have paid for similar work.

I met my daughter here to get her car detailed inside and it was supposed to take 3 hours. They called 1 1/2 hours later and said the vehicle was ready. I was shocked but they said they had 2 people working so that's how they got done so quick. We got there and looked inside the vehicle and the floor boards were SOAKING wet, the seats were wet, there was a stain in the back seat that would come out because when I rubbed my hand a crossed it the stain was on my fingers , there was condensation on the windows and not to mention it didn't look like they detailed it. I politely told the lady at the front desk and she said they will pull it back in and take care of it. Quickly she calls us back up there to say its ready and that they took care of the seats and stain. I said what about the floorboards. She said I'm sorry I misunderstood you I will have him extract more water from the seats and floor boards. Quickly again she called us back up and said he is pulling the car around now. I said did he by chance wipe the condensation off of the windows and she said no just turn on your defrost and also turn the heat on to dry your floors and crack the windows if your car will be in a garage at night to dry it out. We went outside to look at the car and the guy got out of it and didn't say a word to us. I looked in the car and it was still horrible . I had somewhere to be and not to mention I was mad so I told my daughter lets go I will take care of it. My daughter called me that evening said the windows hadn't even been cleaned, the cracks and crevices were horrible,  there were still stains and the car smelled bad. I looked on their website and emailed the owner Ryan that evening at 10:32pm and explained the situation to him and said that I would like to give him a chance to fix the problem before I give them a bad review and tell everyone I know not to do business with them. Eric ( I have no idea who that is ) responded 1/26/2015 and was apologetic and said he would like to get the car back in there to redo it and it would take 3 hours. it was hard to schedule a date because they do not have detailers there everyday. I scheduled it on Feb 20th to take it back and unfortunately had to reschedule it to Feb 24th @ 3pm due to my work hours changing. Eric said that was fine but then stated that now due to time lapsing it is going to a be a complete redo not just a correction. I emailed him back and said I appreciate him letting me reschedule and that I will definitely be there. I also reminded him that this was Never to be a correction it was to be a complete redo and it is to take 3 hours and if he wanted I could forward him the emails. He said that is not necessary and he would see me on the 24th. So my daughter took the car in on the 24th at 3pm and was to pick it up at 6pm and she said they were rude and short with her. The lady called her at 5pm and said your car is done and the keys are in it under the floor mat we close at 5pm so you can pick it up whenever. My daughter called me and I was SO upset. How RUDE to tell someone it will take 3 hours and it took  and then to close and leave the keys in the car. So we picked up the car and it was not done good again and of course they were gone. I will NEVER go there again and I will tell everyone I know how rude and horrible their service is.

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I couldn't be happier I have cloth seats in a Ford Escape 2008. Stuff I didn't think they could get out they did. I was shocked when I saw my car! It was brand new again. They squeezed me in on a packed schedule. The front desk folks were so nice! I will definitely recommend them to friends and family. At the end of survive they made a great suggestion to scotch gaurd to help me manage my toddlers spills in the back.

Everything went fine, and they did a great job.  The people were very kind, and they offered me the discounted rate for next time as well, which I appreciated.

They were very helpful, they cleaned my car very well.