They are just not spectacular. We have dead zones and we experience areas where our wifi would not pick up. I did use it in Spain and something happened. Maybe, they did not explain it to us well. While we were in Spain, it got really pricey. They did not explain the international rate very well.
Description of Work: We use Verizon for our cellphone service.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cathi R.
10/2015
5.0
cell phone service
 + -1 more
unknown
Description of Work: The Verizon Indy cell tower and service failed about 10 days before this service experience and it caused my new LG G4 smart phone not to receive text messages. I could send text messages, but not receive replies even though people were sending them to my phone. They had to replace my sim card, did several other alterations to my phone to make all the missed text messages load. Only explanation, only some phones were affected. we don't know why. No way of knowing if it will happen again. Confidence in service, well they fixed it, but this never happened when I had an Octane and I didn't have to charge my phone daily.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
ROBERT L & HELEN S.
03/2014
3.0
electronic repair
 + -1 more
I went to the independent store and I was not happy with them. They kept my phone several days without servicing it.
Description of Work: I have used Varizon for cellular phone repair.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$100
Lawrence B.
09/2013
4.0
cell phone service
 + -1 more
We can keep in touch with our children when we travel across the country to see them as we all have Verizon. The reception has been good. I got a phone that did cost more but they gave us a pretty good package with the phone and family usage. They have been helpful when I have gone in with questions. They always kind of want to upsell or that I need to do something different. But I don't know enough to do that by myself so I won't do it. My husband says that the price is high.
Description of Work: We use Verizon Wireless for cellphone service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Wilbur D.
09/2013
4.0
cell phone service
 + -1 more
It's generally very good service. We do have a few areas where it gets a little sketchy when we're out in the country but it's normally very good. We have unlimited calling and texting, there is some limit on the data.
Description of Work: I use Verizon as my cell phone provider.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$180
BOB & MARLA R.
12/2012
5.0
cell phone service
 + -1 more
Purchased i phones and started service with Verizon.
Description of Work: All employees were very knowledgeable regarding the iphone 5. They were quick to inform us how to use and offer further assistance to learn how to use the i phones my husband and I purchased. The total cost is not remembered. I will go to this location again for assistance as needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Robert W.
08/2012
5.0
cell phone service
 + -1 more
I've been using them for a long time. I would continue to use them in the future.
Description of Work: Verizon Wireless provides me with my cellular phone services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Bonnie L.
06/2012
5.0
cell phone service
 + -1 more
The reception around here is great and that's why we went with them. We never get dropped calls. We always have communication when we need it. We don't have to say can you hear me now? We haven't compared their prices. We will definitely continue to use them.
Description of Work: We use Verizon for our cell phone service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DARLA B.
06/2012
5.0
cell phone service
 + -1 more
OH! I love Verizon! We have been using Verizon since 1995. We have recommended them to friends and family members. I would never go anywhere else! I can call them for anything, and they bend over backwards for me! I needed to switch data service, and there was no problem. I will not go anywhere else. Even out here in this rural area, we get very good reception, and the phones always work.
Description of Work: We use Verizon for cellular service. I had a basic phone, no data., and it was $48/mo including taxes. I upgraded to a smart phone for $73/mo.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$73
Stephen J.
04/2012
5.0
cell phone service
 + -1 more
It seems to get good reception everywhere. We've switched several times because of not being able to get the reception we wanted, and they seem to do better than anybody else.
Description of Work: They provide my cell phone services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Bill W.
04/2012
4.0
cell phone service
 + -1 more
They are average. They are a little bit overpriced. Everything is a cost. I recently upgraded my phone, so I don't understand why you have to pay $35 when you upgrading the contract. I have a 90-day return, so if I don't like I can change it back. They are the best overall. You pay what you get.
Description of Work: I use Verizon Wireless for cell phone service. I went there to upgrade my phone.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
Yes, I recommend this pro
CINDI O.
10/2008
4.0
cell phone service
 + -1 more
Overall - good. They met me halfway and I now have a working phone!
Description of Work: My phone stopped working and I had to get a new phone. Have had Verizon service for sometime.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$120
ALYSON L.
10/2006
4.0
cell phone service
 + -1 more
Took quite some time and a couple of visits to resolve. In the end everything is working as intended.
Description of Work: Troubleshoot and repair issue where telephone would randomly dial numbers in the contact list.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
CARLA & KEVIN H.
10/2006
5.0
cell phone service
 + -1 more
The cost is $120 per month. The cell phones were a total of $40. The lady who helped us explained everything in detail. We had a lot of questions, and she spent a lot of time with us.
Description of Work: Used them for cell phone service and bought three telephones.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
STEVEN P.
12/2005
1.0
cell phone service
 + -1 more
THEY WERE RUNNING A PROMOTION OVER THE WEEKEND, BUT I HAD JUST HAD MAJOR SURGERY AND CALLED TO SEE IF THEY WOULD HONOR THE PROMOTION AT A LATER TIME. THE PERSON I TALKED TO SAID THAT IF I CAME IN ON THE FOLLOWING FRIDAY AT NOON, THEY WOULD HONOR THE PROMOTION. THE STORE MANAGER HAS REFUSED TO HONOR WHAT HIS EMPLOYEE SAID THEY WOULD. I WILL BE GOING ELSEWHERE TO FIND SERVICE.
Description of Work: PLANNED TO PURCHASE CELL PHONE/SERVICE THROUGH VERIZON.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Phone Service - Cellular,
Electronic Gadget Repair,
Phone Service - Landline,
Internet Service
FAQ
Verizon Wireless is currently rated 4.2 overall out of 5.
Sunday: 11:00 AM - 5:00 PM
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Saturday: 9:00 AM - 8:00 PM
No, Verizon Wireless does not offer free project estimates.
No, Verizon Wireless does not offer eco-friendly accreditations.
No, Verizon Wireless does not offer a senior discount.
No, Verizon Wireless does not offer emergency services.
No, Verizon Wireless does not offer warranties.
Verizon Wireless offers the following services: Phone services.