SIGN-A-RAMA

I have used this company in the past with out issue but this instance was the opposite. I went in to order some signs and the sales person informed me I had to pay a 3% fee if I used my business credit card. I told him I would just pay with a check but they also required a deposit, which would include the fee, unless I paid with check or cash. This company is compelled to pass their basic costs of doing business on to the customer without regard of how inconvenient this can be. I will not do business with them again and I recommend you don't either.

Sign - a - Rama Timeline First contact via email with Michael Linginfelter Suyeyasu owner of Sign-a-Rama was May 13, 2014 4911 S. Emerson Ave. Indianapolis, IN 46203 Phone: 317-802-7086 Fax: 317-802-7216 Email: mikels@signarama-indianapolisse.com Website: http://southindysigns.com/ Timeline of Events: We met Mike at our office May 15, 2014 so he could take pictures and get a feel for what we wanted for a wrap for the Honda Odyssey van. Mike mention there was a 5 year warranty on the wrap. Deposit was paid June 14, 2014 in the amount of $200.00 We received first proof June 17, 2014 via email July 26, 2014 the final proof was accepted Another payment was made of $1000.00 on July 30, 2014 Scheduled application of vehicle wrap August 13, 2014 then changed to August 18, 2014 Location for drop-off: Greenwood RV Rentals, 415 Park 800 Drive, Ste A, Greenwood IN 46143 We arrived dropped the van off, Mike called us once we had returned to the office. One of the installers from (American Install Company, LLC- owner Jim Cobb- 468-8832) stated that the van needed some painting where there was primer on the vehicle. We had to go back and retrieve the vehicle. Then numerous other events occurred that delayed the process like: One of the installers had words with Greenwood RV Rentals employees (where the wrap was being applied), and they were asked to leave. Dream Street was then added to the equation and asked to complete the wrap. Date for installation was changed to September 3, 2014 ? same location as above. We sent email letting Mike know the slogan was missing on the back of the van. Around September 19, 2014 the slogan on the back of the vehicle was corrected. Final payment was made October 7, 2014 in the amount of $1140.00 At the end of January we noticed the wrap peeling off the back and side (passenger doors), and around side window (passenger side) We emailed Michael Linginfelter Suyeyasu, February 2, 2015: We informed him that the wrap was peeling off. He informed us ?He was no longer in business? and he stated in his email ?I can tell you that Jim Cobb @ American installs did the majority of work on the Honda Odyssey. I worked with Tim Bettis @ Dream Street fix Jim's work.? We proceeded to call Sign-a-Rama Corporate ? They gave us the name of Joel K. to contact for this issue @ 561-868-6362 (a couple weeks later we were told Joel no longer works there). We were given another person to contact Harry Skeem @ 561-640-5570; Harry proceeded to tell us he would look into it and see what they could do. We were then contacted by Frank Pisano 561-868-1469 and he asked that pictures be sent of the vehicle and the paid invoice. We complied with this request on March 11, 2015 via email. At that time he stated ?we may have someone out to take some pictures?, He did not know what they could do but he would look into it. 04/06/2015 Left message for Frank Pisano @ 561-868-1469 04/10/2015 Left a message for Frank Pisano @ 561-868-1469 We would be taking the information of the failed wrap to Angie?s List, BBB and anywhere else we feel would get the word out to not use their services. 04/13/2015 Frank Pisano left message 04/14/2015 Left message for Frank Pisano 04/22/2015 Left message for Frank Pisano a message @ 561-868-1469 04/24/2015 Frank left message stating that the Carmel franchise owner Travis Neal would be contacting us so he could look at the van and see what he could do to fix the wrap. 04/24/2015 I emailed Frank acknowledging and thanking him for his voice message. 04/30/2015 Left Message for Frank Pisano letting him know I have not heard from the Carmel franchise owner. 05/01/2015 Travis - 317-575-1805 - Cell 3179036938 - from Carmel franchise called and left message stating that he wants to make an appointment to see the van and see what it will take to repair. 05/04/2015 I called to speak to Travis and confirm apt for today. He was not in the office when I called 8:30am. I spoke to someone else and he transferred me to Travis?s voicemail. I left a detailed message to confirm apt for today at 1:30pm. Travis will be looking and taking pictures while van is onsite in Zionsville at customer?s location, due to Travis not want to travel all the way to Greenwood. 05/05/2015 Travis called said he was waiting at location for 1 hour. I returned his call and told him the appointment with us was yesterday. We reset an appointment for 05/07/2015 ? between 9-11am. 05/14/2015 Called Main line at office Travis not in, Called cell no answer left message in regards to the outcome of his visit to look at the van on 05/07/2015? Asked him to call and if I was not in to speak to Robert and that I would be leaving for vacation and not returning until the 26th. 05/27/2015 Called office and cell phone (Travis) left message 06/10/2015 Still No response, We are putting review on Angie?s List