Robert Stevens Roofing

AS WITH THE OTHER TWO PROJECTS STEVENS' DID (SEE OTHER REPORTS I HAVE ENTERED), WE WERE VERY HAPPY WITH THE WORK DONE. STEVENS AND HIS CREW WERE PUNCTUAL AND EASY TO WORK WITH. THE FINAL PRODUCT WAS EXCELLENT, AS WAS THE FINAL CLEAN-UP. I WOULD HIRE AGAIN FOR ANY ROOFING JOB.

THIS WAS A VERY GOOD COMPANY. THE EMPLOYEES WERE COURTEOUS AND EFFICIENT. THE MANAGEMENT MADE SURE EVERYTHING WENT AS DESIRED AND GAVE US NO PRESSURE FOR ANYTHING. CLEANUP WAS GOOD.

STEVENS WAS PROMPT ON GETTING ME AN ESTIMATE, WHICH WAS AN EXCELLENT QUOTE. SCHEDULED THAT SAME WEEK. WORKMEN WERE GREAT AT EXPLAINING WHAT THE PROBLEM WAS AND WHAT WAS NEEDED TO FIX PROBLEM. CLEANED UP GREAT!

HIS WORKMAN WERE VERY NICE AND WE WILL RECOMMEND THEM.

ROBERT'S COMPANY GAVE ME THE BEST PRICE OVER 5 COMPANIES. HE WAS POLITE, LET ME KNOW WHEN HE COULD DO THE WORK, AND THEN DID WHAT HE PROMISED. THEY DID THE WORK IN ONE DAY, AND DID EVEN MORE THAN WE AGREED UPON FOR NO EXTRA CHARGE. WE WERE MORE THAN HAPPY WITH THE RESULTS.

COMPANY HAS A $200 MINIMUM FOR WORK TO BE PERFORMED. THE CHARGE INCURRED BY ME WAS ONLY FOR CUTTING THE ROOF AND PLACING THE ATTIC FAN, IT DID NOT INCLUDE THE ELECTRICIANS FEE FOR HOOKING UP THE ATTIC FAN.

GOOD OVERALL EXPERIENCE. I APPRECIATED THAT THEY RESPONDED QUICKLY, AND WERE ABLE TO BEGIN SHORTLY AFTER THAT. THEY INSTALLED A CHIMNEY CAP AT NO COST WHEN WE PURCHASED THE EQUIPMENT. THEY WERE VERY PROFESSIONAL.

THEY WENT BEYOND WHAT NORMAL ROOFING WOULD ENTAIL, WHICH WAS POWER WASHING MY DRIVEWAY (MY REQUEST, BUT NO HESITATION IN DOING SO) TO CLEAN OFF ALL THE DIRT CREATED DURING THE PROCESS.

ROBERT STEVENS PERFORMED THE TASKS OF A PRIME CONTRACTOR VERY WELL. HE SOLD THE JOB, OBTAINED THE SUB-CONTRACTOR, PROVIDED EXCELLENT COORDINATION BETWEEN THE SUB AND US. THIS WAS A RATHER COMPLICATED GUTTERING JOB REQUIRING TIMING COORDINATION FOR GUTTER REMOVAL, REPAIR OF FASCIAS, REPAINTING OF FASCIAS (BY ANOTHER CONTRACTOR), AND AFTER PAINTING WAS COMPLETE, INSTALLATION OF GUTTERS. AFTER INSTALLATION THERE WAS A MINOR PROBLEM WITH A LEAK. STEVENS ACTED PROMPTLY TO GET THE PROBLEM CURED. FOR THE SERVICES PROVIDED, THE AMOUNT PAID WAS MOST REASONABLE. THE N/A FOR JOB QUALITY IS BECAUSE THE WORK WAS DONE BY A SUB- CONTRACTOR. THE SUB IS BEING RATED UNDER HIS OWN COMPANY TITLE.

MR. ROB STEVENS KEPT IN CONSTANT COMMUNICATION. ALWAYS READY TO ANSWER QUESTIONS.

FIRST CLASS! 1. ONE OF THE BEST CONTRACTING EXPERIENCES. (I'M 76 YEARS OLD)! 2. ALL AGREED CONTRACT ITEMS WRITTEN AND ITEMIZED, SIGNED AND DATED. 3. REFERENCES (WORK SITES) DETAIL OF MATERIALS, WRITTEN WARRANTY AND GUARANTEE, LIEN WAIVER NOTARIZED, INSURANCE (BOTH LIAB & WORK COMP) CERTIFICATES FURNISHED AND MATERIAL SPECS. ALSO, HE MET CODE.

THEY DID THE WORK WHEN PROMISED AND DID IT WELL. THEY DID NOT REQUIRE PAYMENT IN ADVANCE OR AT TIME OF SERVICE. THE JOB WAS DONE WHILE I WAS AT WORK.

EXCELLENT JOB. NO COMPLAINTS.

GOOD WORK OVERALL. MET ALL MY EXPECTATIONS, VERY RESPONSIVE, WAS PATIENT WHEN TEACHING ME ABOUT THE ROOFING PROCESS, MATERIAL SELECTIONS, AND OTHER ASPECTS OF THE PROJECT.

WONDERFUL EXPERIENCE, VERY IMPRESSED.

I CALLED ROB STEVENS TO GET AN ESTIMATE FOR REPLACEMENT AND TEAR-OFF OF SHINGLES ON MY ROOF. HE RETURNED MY CALL WITHIN HOURS FROM THE ROOF OF MY HOME AND HE GAVE ME AN ESTIMATE. I AGREED TO GO WITH THEIR COMPANY AND HE WAS TO EMAIL ME A COPY OF THE ESTIMATE. HOWEVER, I NEVER RECEIVED IT...I WAS HAVING COMPUTER PROBLEMS AT THE TIME. ROB INFORMED ME HE WOULD SCHEDULE IT THE FOLLOWING WEEK. I WAS CONCERNED WHEN I HAD NOT HEARD FROM HIM AFTER 5 DAYS AND HAD PLANNED TO PHONE HIM THE FOLLOWING DAY. TO MY SURPRISE, WHEN I WENT TO MY MAILBOX THAT EVENING, THERE WAS A BILL FOR SERVICES RENDERED. I WENT TO SEE IF IN FACT THE REPAIRS HAD BEEN COMPLETED AND WAS PLEASANTLY SURPRISED THAT THEY HAD BEEN. I WAS A FIRST-TIME CUSTOMER, I WAS NOT THERE AND THEY DID NOT REQUIRE UPFRONT PAYMENT, DOWN PAYMENT OR ANYTHING. ROB DID AN EXCELLENT JOB IN A VERY COURTEOUS AND PROFESSIONAL MANNER. THANK GOD THE REPAIRS WERE MADE WHEN THEY WERE---IT'S BEEN RAINING EVERY DAY SINCE! GREAT JOB FROM A VERY D

THEY DID EXTRA WORK FOR US AT NO ADDITIONAL COST. THEY WERE VERY GOOD ABOUT RESPECTING MY PERSONAL SPACE AND WERE VERY CONSCIENTIOUS.

WE WERE VERY PLEASED WITH THE WORK DONE BY MR. STEVENS AND HIS WORKERS. HE WAS PROMPT, CONSCIENTIOUS, VERY PROFESSIONAL AND PLEASANT TO DO BUSINESS WITH. HIS WORKERS WERE CAREFUL ABOUT OUR PLANTS AND BUSHES & DID AN EXCELLENT CLEAN-UP. WE WOULD WHOLE-HEARTEDLY RECOMMEND THIS COMPANY.

ROB STEVENS WAS WONDERFUL. HE GAVE THE CHEAPEST ESTIMATE OF THE THREE THAT I OBTAINED. HE WAS CONSIDERATE, RESPONSIVE, AND SEEMED TO KNOW WHAT HE WAS DOING. I WAS DISAPPOINTED THAT THE NAILS CAME THROUGH MY EAVES AND SHOWED, I THOUGHT THEY SHOULD HAVE USED SHORTER NAILS AT THOSE LOCATIONS. ROB AGREED TO CLIP THE NAILS THAT SHOWED. THE WORKERS ALSO LOST AN OLD DIVERTOR THAT I ASKED THEM TO SAVE MULTIPLE TIMES. ROB BUILT ME A NEW ONE, BUT IT WASN'T QUITE AS NICE.

THE WHOLE EXPERIENCE WAS JUST GREAT! ON TIME AND CALLED BACK RIGHT AWAY! VERY REASONABLE.

THEY DID A GOOD JOB.

ROBERT WAS EXCELLENT. HE CAME TO MY HOME WITHIN 24 HOURS OF MY CALL. HE DID AN INSPECTION OF MY ROOF AND TOLD ME THAT I STILL HAD SOME TIME BEFORE IT NEEDED TO BE REPLACED. I WAS READY TO REPLACE THIS YEAR, SO HIS HONESTY WAS APPRECIATED. HE DID IDENTIFY PROBLEMS WITH THE CHIMNEY FLASHING AND GOT ME A RESPONSIBLE ESTIMATE THE SAME DAY. HE COMPLETED THE WORK IN A PROFESSIONAL MANNER WITHIN 1 WEEK. I WILL CALL HIM AGAIN WHEN IT IS TIME FOR MY NEW ROOF. HE WAS EXCEPTIONAL.

STEVENS' ROOFING CREW ARRIVED AT THE SCHEDULED TIME, DID A COMPLETE TEAROFF OF OLD ROOF, REMOVED SEVERAL VENTS AND PATCHED THE ROOF DECK. THEY INSTALLED FELT AND ICE/WATER SHIELD, AND ROOFING. THE WORK TOOK ABOUT A DAY AND A HALF. THERE WAS CLEAN-UP AT THE END OF EACH DAY'S WORK AND THE SITE WAS LEFT SPOTLESS. I HAVE MADE ARRANGEMENTS FOR STEVENS TO DO ADDITIONAL WORK ON MY HOME.

OVERALL EXPERIENCE WAS OUTSTANDING. PRICE WAS WELL WITHIN THE ESTIMATE, AND THE WORK DONE WAS PROFESSIONAL AND FAST.

I WAS OVERWHELMED BY HIS INSISTENCE THAT THE WORK PERFORMED WOULD BE FREE.