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Robert Stevens Roofing
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
We are your local roofing company serving our community for over 20 years. Having installed thousands of roofs in that time, we have highly satisfied clients. Beyond installing the best quality roofing systems, we take great pride in our commitment to giving our customers the best possible service throughout each project. You can expect great service, a fair price, superior craftsmanship, and company who stands behind our products for years to come. Contact our office at 317-722-1844 to schedule an appointment for your project today.
Business highlights
29 years of experience
Services we offer
Roofing. Gutters. Insulation. Siding.
Amenities
Free Estimates
Yes
Reviews
4.9414 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 3% | ||
| 1% | ||
| 1% | ||
| 0% |
Showing 1-25 of 414 reviews
Julia D.
Sep 2020
I suspected a small roof leak and needed to have the roof checked. I was able to have an inspection scheduled within a few days in spite of a busy season. Todd came out on time and was very nice, professional and thorough. It turned out that the problem was not the roof itself but an excessive moisture in the attic. Todd gave me good advice as to how to address the problem and also answered my questions regarding some roof cosmetic fixes. If I have any roofing issues in the future, I won't hesitate to contact this company again.
Response from Robert Stevens Roofing
"Thank you for sharing your experience with us!"
David C.
Jun 2020
Rob came to my house himself, and provided a very competitive estimate for my roof repairs, which I chose full replacement. He kept me informed as frequently as possible with scheduling his team. On the day of the work, he stated his team would be on-site at 7am, and they were perfectly early! After a solid eight hours of work, the roof was replaced, all shingles and nails were cleaned up, and other than a hosta plant that's seen better days, everything worked out nicely. Overall, I'm REALLY happy with the quality of work that was performed by Rob's team. Would heavily recommend their work, and while I hope I don't need another roof replacement for a while, I won't hesitate to contact them again.
Response from Robert Stevens Roofing
"Thank you for taking the time to review our project for you! We appreciate your outline of the fine details we pride ourselves in!"
WILLIAM C.
Jun 2020
The work went very well, very professional and did it quickly and they did a great job.
Steve P.
Apr 2020
Todd and the entire team that replaced the roof and the gutters were excellent to work with. All work was done in a professional manner and the work site was clean when the job was completed. I would not hesitate to recommend Robert Stevens Roofing for a home owners projects.
Response from Robert Stevens Roofing
"Thank you for your review of us! We appreciate you sharing your experience and appreciate you choosing Robert Stevens Roofing!"
MATTHEW M.
Mar 2020
Went just like Todd and Rick said. Job was actually completed ahead of schedule. Done in 1 day. I was very impressed. I've been in construction for almost 20 years. I've dealt with many contractors from several trades. Todd Short was my main contact. He made the process very easy. Todd has been told he is free to share any photos he has of my home. I highly recommend Robert Stevens Roofing!
Response from Robert Stevens Roofing
"Thank you for sharing your experience with us! It means a lot to us to complete your project to your absolute satisfaction. We appreciate you choosing Robert Stevens Roofing! Rick and Todd"
DENNIS G.
Dec 2019
Owner Rick Campbell was involved and helpful throughout the whole process. If you have not replaced a roof in the last 10 years, the process has changed significantly with/without insurance companies. Due to possible hail/weather damage, Rick performed an initial inspection with pictures to document to share with my agent. After deciding to file a claim, Rick met with the insurance adjusters for their inspection and subsequent decision to replace. Rick's crew removed and replaced all shingles, repairing some roofing boards as necessary, and replaced all vents and gutters and installed gutter guards. They completed all work and clean up in two days. Rick recommended a price competitive shingle with a better rating and longer history. This shingle also qualified for an insurance discount due to its rating. Working with Rick was a pleasure and his regular presence on site was comforting and appreciated to address issues that come up with a project of this magnitude. Rick's knowledge of the roofing industry, roofing materials, the insurance process, and his experienced installers all helps to insure a quality finished product. I was not looking forward to a roof replacement or the process on my only 13 year old home, but the overall experience was professionally and efficiently completed. They get my highest contractor recommendation! Thank you!
Response from Robert Stevens Roofing
"Thank you so much for your review. It means a lot to us for you to take the time to share your experience with others. We really appreciate it and choosing Robert Stevens Roofing! Rick Campbell"
Brady H.
Oct 2019
Excellent, they were prompt and got the work done quickly. Would highly recommend.
Response from Robert Stevens Roofing
"Thank you for choosing Robert Stevens Roofing! Rick Campbell"
Gina Z.
Aug 2019
Rick Campbell - owner was very knowledgeable and professional.
Response from Robert Stevens Roofing
"Thank you for your review!"
Richard R.
Jul 2019
Excellent! They were on time and professional.
Response from Robert Stevens Roofing
"We appreciate you choosing Robert Stevens Roofing! Thank you, [Member Name Removed]"
Christopher H.
Jul 2019
Rick and his team exceeded our expectations! I started with another, larger roofer, but it didn't feel personal. They kept passing me around and trying to up-sell us on everything. A neighbor recommended Robert Stevens Roofing. We met with Rick, and right off the bat I could tell he was going to be the one to help us with the roofing and gutters. He was a single point of contact. He was always easy to reach. Always responded promptly. He was patient with us trying to decide on colors and had some gutter samples made to help us make that decision. His crew was hardworking, courteous, did a great job with the installation, and did a good job of cleaning up. Each day, Rick was out helping clean-up and keeping close tabs on how things were going. I feel the quality of the job is top notch. Hopefully I won't need another roof or gutters anytime soon, but if I do, I would hire them again without hesitation.
Response from Robert Stevens Roofing
"We appreciate the opportunity to work on your home! It means a lot to us for you to recognize us and hope your new roof and gutters brings you happiness for many years to come. Thank you for being a great family to work with. Rick"
Robert F.
Jun 2019
The quality of the work excellent. Working with Rick and his crew was also excellent. We have lots of landscaping around our home and Rick crew did not damage one plant. I request a roof replacement on my home, gazebo and shed so they all matched. Rick's crew completed the work in one day. This included removal of the roof on all three structures. This installation included dip edge on all three structures and gutter aprons on house. My gazebo roof is done with decking boards to give it a finished look from inside and Rick's crew meet my requirement that no nails show through. I want to thank Rick and his crew for workmanship and attention to details. True professionals. I also had new gutters installed on my house and gazebo, again workmanship was excellent. You will not be disappointed if you hire Rick and his crew.
Response from Robert Stevens Roofing
"Please enter what you would like the response to look like:We are pleased with the outcome of your project and happy you are as well! We are grateful for trusting [Member Name Removed] Stevens Roofing! Thank you for sharing your experience. Rick"
Curtis M.
May 2019
It went great. They were very professional and timely. The project went as planned. Very happy with the results.
Stacy P.
Mar 2019
Rick was extremely professional. They looked at my roof, took pictures so I could assess the damage with them, and took the time to explain everything to me in detail. He immediately patched and repair some bad spots where I had lost shingles and the repair cost was very inexpensive and reasonable. I would hire them again in a second and know I will receive excellent professional service and most importantly, excellent customer service.
Response from Robert Stevens Roofing
"We appreciate you reaching out to us in your time of need! Thank you, Rick"
Michael E.
Feb 2019
Following significant hail damage in our neighborhood, we obtained multiple quotes and decided on Stevens Roofing based on initial inspection/quote and reviews. First warning sign was that ownership was transferred. Communication between roofing company and insurance adjuster/agent was poor, we had to do most of the work just to get things moving and repairs approved. It was months before repairs on roof were even made. Stevens roofing decided it was a great idea to start repairs on time when rain was a possibility, well surprisingly after day 1 of replacing roof it rained and they failed to place tarp on uncovered roof which led to more damage in house. Following roof replacement we still had multiple more areas of damage to be addressed (gutters/window replacement/screen replacement/bay window roof replacement, etc). Months and months went on with no repairs. Stevens Roofing excuse was that never ending. Finally, we got in touch with insurance company/adjuster/agent and determined that Stevens Roofing failed to include additional damages on initial report and failed to provide insurance company with additional information when contacted directly. Ultimately, we were forced to hire new contractor and had all work completed in timely manner. Any evaluation or review on this company dating anything more than 1-2 years is worthless. If you would like to have mediocre repairs done that are incomplete and would like to wait a very long time, then this is the company for you.
Response from Robert Stevens Roofing
"[Member Name Removed] Thank you for your feedback. We appreciate your comments as we take them seriously to improve our business. I would like to explain the turn of events from my perspective. Upon initial meeting with your wife, your initial insurance scope of work had been determined as your adjuster had been to your house and approved roof and gutter replacement. Upon my inspection, I found the additional counter flashings, broken windows, screens, siding, paint and copper bay window damage your insurance adjuster failed to include in the original scope of work. I immediately contacted Mr. [Member Name Removed] and asked they send the adjuster back out to review the overlooked items. He stated he could not come back out as he was back in Texas. To the best of my knowledge, your insurance company has several local adjusters in town whom could've returned to assess the additional items. Mr. [Member Name Removed] asked for photos and an additional estimate which I sent him for approx. $11K worth of the above described additional damages. He did not approve my estimate and again neglected to send a field adjuster out to your home to verify damages. I sent him a revised further itemized second estimate along with individual estimates from my paint contractor showing labor and materials, my window installation contractor for labor and materials, as well as, labor and materials for the copper bay window roof. We use the same estimating software as 27 out of the top 30 insurance company in North America that line itemizes standardized pricing. In my opinion, there are two lines of communication coming from the insurance company. Our contract of $13,225 for the roof and gutters was completed and billed on July 30, 2017. We appreciate your prompt payment. We strive for 100% customer satisfaction and our 17 years of Super Service Awards demonstrate our commitment to a great customer experience. I am proud of my professional history in which I worked alongside the previous owner for several years before purchasing the business. I apologize that we did not meet your expectations for your project. I welcome a conversation to discuss your concerns. Please feel free to reach me at 317-722-1844. Rick Campbell"
Ron S.
Feb 2019
Rick Campbell was A+. He told me what he was going to do, how much it would cost and when he could do it. The job was done professionally and promptly. The job came in at the estimated price. There were no surprises. This was a big expenditure for my family, and, I feel like I made the right choice. I would hire Rick and his team again in a minute.
Carrie L.
Dec 2018
We are very pleased with the professionalism of the crew. Things went very well!
David H.
Oct 2018
The whole process went very well. New roof was completed in one day as promised and gutters also replaced in one day. Very satisfied, would highly recommend this contractor and company.
MARTHA B.
Aug 2018
Excellent. Easy to communicate and work with. Job appears to have been done in an excellent manner. Owner Rick was on the site when work started and came by frequently to oversee the work. Excellent and hard working crew. Excellent clean up upon completion.
BARBARA B.
Jun 2018
Rick was great and his crew was excellent. Such hard workers—efficient and effective. Cleaned up well after job.
Response from Robert Stevens Roofing
"We appreciate you review of Robert Stevens Roofing! We are very proud of our crews and their hard work."
STEVE K.
Jun 2018
Everything went just fine. With the rains we've just had, there was no leaks. Plus my clothes dryer works better now that there is the proper roof vent.
Response from Robert Stevens Roofing
"Thank you! We strive for every home to be better after we are done!"
Marilyn C.
Jun 2018
Rick Campbell and his team installed a beautiful roof on my 18-year-old, one-story home. Rick was patient and answered all of my questions. The materials were delivered that morning. His team arrived promptly at 7 am and worked **** ** a very hot day. They were very professional, polite, and kept up with the litter. There was no screaming or loud music. At the end of the job, Rick and I walked around the house, and we noticed a wonky J channel where the roof butts against the siding. Rick said he would look into it. I would hire Robert D. Stevens Roofing again, and I have been telling my friends about the great roof. I asked him for a quote to upgrade a gutter. On an aside, Rick is very proud of his team and told me one member had been with him for 16 years. That speaks loudly to Rick's integrity. His team works very hard for Rick. Great job!
MARY M.
May 2018
In trying to find a roofer, I found many questionable companies. I knew the first time I met Rick that I had found an honest, quality roofer-and our experience through the process proved that to be true. Rick was thorough, punctual, responsive, they kept the area tidy every night, and cleaned up completely when they finished. Due to the size of our roof, it took several days, and they worked long hours-were here early (7am!) and worked until dark. Their work ethic is to be applauded. I would absolutely hire them again, and would recommend them to anyone. They are a quality company.
Response from Robert Stevens Roofing
"Thank you so much! We appreciate you trusted us with your roof!"
JOSEPH G.
May 2018
During the initial appt in Feb, Rick was very professional explaining the installation process, the material set options, and several upgrade suggestions (ie replace box vents with ridge vents etc). After reviewing multiple quotes, we selected Rick based on the best overall value package. Per his Feb scheduling estimate, our job occurred in late April. The workers arrived on time and worked most of the day with just a few breaks. The job was completed, including clean up, in just over a day and a half. The extra materials were picked up the next day. The best part was that Rick was periodically on the job site during the morning and afternoon. This was our first roof replacement and we really appreciated his patience answering our questions. The entire experience was very positive.
Response from Robert Stevens Roofing
"We aim to make everything seamless! Thank you for taking the time to share your experience with us. We appreciate your kind words."
Brandi R.
Jan 2018
Everything went great! He was quick to answer and squeezed us in the schedule. Everything was reasonably priced and we haven't had any issues since! He will definitely be out go-to for any roofing needs moving forward!
Response from Robert Stevens Roofing
"Thank you for allowing us to help you with your roof!"
Amy M.
Dec 2017
They did a wonderful job! Courteous and thorough. I am very happy!
Response from Robert Stevens Roofing
"We are thankful for you choosing Robert Stevens Roofing for your multi - projects on your home! We appreciate your feedback and hope you are enjoying the improvement to your home!"
Licensing
State Contractor License Requirements
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FAQ
Robert Stevens Roofing is currently rated 4.9 overall out of 5.
Yes, Robert Stevens Roofing offers free project estimates.
No, Robert Stevens Roofing does not offer eco-friendly accreditations.
No, Robert Stevens Roofing does not offer a senior discount.
No, Robert Stevens Roofing does not offer emergency services.
No, Robert Stevens Roofing does not offer warranties.