RE/MAX Ability Plus

We interviewed three realtors and Luanna Albrechty of Remax Ability Plus stood out as the ONE who wanted to sell our home, not just sell a house. She coached us on work to be done, staging, ways to highlight the best features, and all through the listing and sales process. We sold our home in 30 hours after listing after entertaining three offers, two above list. Luanna was great and supported us to closing and beyond.

We provided a list of questions regarding the condition of a house which we were interested in purchasing. We made an offer and agreed on a price after receiving answers to our initial questions regarding potentially high dollar repair items.  During inspection we discovered the answers were untrue and significant work would be required to fix the house. Numerous other issues were brought up during inspection. We determined the extent of needed repairs and the dishonesty were too large to overcome and we pulled out of the purchase agreement. RE/Max Ability Plus Agent Zoe Moore refused to return our earnest money, in the amount of $5850, because she was angry the deal did not go through. 

Would recommend Adam to anyone that is looking for a great experience!

My advice is RUN. Save yourself the horrible experience and treatment we received from this agency specifically David Cronnin and Jimmy Dulin.

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He is fantastic. I've been a real estate agent myself and I just think he super. I plan on using him the future. He is very personable. He remembers to corresponded with you on special occasions and he will send you helpful information on the area. He really stays on top of his game.

Kevin is a rock star! I was previously with another realtor for six months and only had 3 showings. Within a week of signing the new listing contract with Epps/Elson team I had 3 showings. Within 30 days they were able to sell our house! Epps/Elson kept us up to date on the whole process.

We used Brett Young as our Realtor to find a home in the Carmel area and had a great experience. Brett has been with ReMax Ability Plus for over 7 years and his experience and knowledge were a refreshing change from previous experiences we have had with Realtors in the area. Brett's patience and dedication to making sure all of our questions and concerns were addressed never failed and we had a wonderful experience.

They did a very good job. My husband and his sister dealt with Jimmy several years before and he been very good at what he does.

I initially used him the first time because he took personal interest to make sure our home was being shown and taken care of properly. He sold our home quickly, given the economic time. Jimmy Dulin is a great realtor; I would recommend him to anybody in Indianapolis.

Chuck was very responsive and available to me throughout the sale and purchase process. I enjoyed working with him through to the completion of the closings on both homes. During the process of putting my home on the market, Chuck referred me to Bill Effinger of Effinger Construction. Bill came out to my house and gave me an estimate for some things that Chuck thought should be done. Fortunately for me my house sold quickly so I did not need to use Bill. As we looked for a new house, Chuck frequently pointed out things that needed work or could be improved in the houses for sale. Each time he suggested that Bill could take care of various things once I moved in. He told me he had been working with Bill for more than ten years. He said that no one could beat Bill's prices for projects. Later he revealed to me that Bill Effinger is his brother. He said he usually doesn't tell people that they are related. He stressed that he uses him because he is a good contractor and not because he is his brother.
I told Chuck that I was going to sell my lawn tractor. He told me that Bill was in the market for a new one. He had Bill call me so we could work out a trade for work once I moved into my new home. Bill took my lawn tractor and some money up front before starting work. He and his crew did some of the work on my house. He did a poor job laying carpeting, painting/repairing walls, and hanging a storm door (see my review for Effinger Construction for details and pictures). When I asked Bill to come back to finish the work and make repairs, he refused. He refused to return the money I had put down for additional work that he refused to complete.
I called Chuck to get some advice on how to handle this situation. I also wanted him to know I was having problems since he seemed to refer his clients to Bill. I asked Chuck several times to come to my house to see the work that Bill had done. He told me I was the first person to ever complain about Bill's work. He also told me he had never known bill to lay carpet. He questioned whether Bill even laid the carpet or had someone else do it. I wanted him to see for himself so that he could make an informed decision before refering people to Bill again. He refused. He said I was and quot;emotionally dumpingand quot; into the situation because I was crying. He told me that I and quot;would not be happy even if the guy did cartwheels for me.and quot; Again, he never came to look at the work for himself. During our last phone call, he became rude and was yelling at me. I told him I could not talk to him if he was going to treat me like this. I have not heard from him since.
I was really surprised by how Chuck handled himself. When I was listing my house, he referred me to a HVAC company that I had some issues with. He was willing to call the company himself if they didn't resolve the issues. He seemed to be concerned about his reputation and he threatened not to use them anymore. I expected the same out of this situation. He also seems to pride himself on client relationships and future referrals. His emails contain the line and quot;The finest compliment I can receive is a referral from past clients and customers.and quot; I will not be using him again nor would I recommend him to anyone I know. In my opinion, he should not be referring people to his brother because he does not do good work. However, if he is going to use him, I think he should let people know up front that they are related.

I made an offer to buy a house listed by a broker from this office. The listing agent was also the seller and occupant of the house. Seller/agent countered my offer. During the time frame when his counter-offer to me was still open, he received another offer. I accepted his counter offer within the time he allotted, yet he refused to honor his written counter-offer and accepted the other offer.

They were awful. We have a subdivision out here and they listed all of our lots then basically did not do anything. I guess they put a description on the internet but did not even have the map correct or it was like they did not do anything. They also had our house for sale; we sold it but they did not make sure that everything was followed through as far as all the I's dotted and T's crossed and the deal fell through. We did not even get the earnest money that the people supposed gave which totaled $11,000. We let it go on and towards the end of the listing they brought somebody else through which they represented both sides which I did not think is a good idea, but there is nothing else you can do about it. The people spent four and one half hours in our house; they played pool and they played basketball on our indoor basketball court. Then they came through and made us an offer of 30 percent under listing which was totally ridiculous, of which as I said he was representing both sides. He kept telling us we could take it and I said I will not sell it until you come off your commission for the fact that we lost out on the first deal and the $11,000. He would not come off the commission and said it was not his fault and I said it was not his fault that the people backed out but it was your fault that everything was not done properly and signed the way it needed to be. Then it turns out the people came back and came up a little bit on their offer and then we find out from another real estate agent that the people have no money so they had no business coming through here to start with. For this agent to accept an offer at 30 perceont below listing price on a million dollar house is totally ridiculous. I will not recommend him to anybody nor will I use him again in the future.

We closed on the house last week. Jane Jauti was wonderful. She is one of the best people I've dealt with in any type of business. She went above and beyond. We got a quick sale. Most of my dealings were with Jane. If any of them are half as good as she is, I would definitely recommend them to anybody. She was always very timely. We didn't have any problems with communication at all.

Excellent. I was referred to Jimmy Dulin from Re/Max Ability Plus by the loan officer at Fifth Third bank. I worked with Jimmy initially to get my house search parameters. Once they gave me potential matches, I worked with Terry Brown on viewing the houses. He was very accomodating to my schedule (weekend viewing only). He was also very helpful in pointing the good and bad of the houses we saw. Afterwards, once I decided on the house I want, he worked on getting the contract ready (on a Sunday at 9PM, due to my upcoming travel on Monday) for meeting the FTHB credit deadline. It was fairly smooth sailing from there, he helped with all the documents required by the mortgage provider, rescheduled the closing date (due to my fund not clearing on time). All in all, it made my first time homebuying experience very pleasant.

Absolutely Horrible! Even though we would not have been in this position if they had done their job, they have refused to do anything! The Re/Max Ability Plus turned it over to their insuance carrier. The carrier told us that the realtor was not liable for any incorrect or misleading information on the MLS sheet or on the Seller's Disclosure. They have refued to be of any assistance i the lawsuit to preserve our use of the ddriveway. We are involved in a lengthy lawsuit that would not have happened if the Re/Max Ability Plus had done their job correctly.

David is a pleasure to work with. He always took as much time as I needed and made the home search his own. He was careful to learn and understand want I wanted and very thorough. His website also rocks for letting me do my own looking and save my searches, etc. I'd recommend him to all my friends and colleagues.