R C SOOTS

Quote was prepared in a timely manner, and price was generally a good quote.  Randy worked with me in changes during the project and completed the project requested. 

I felt the overall quality of the work was not professional.  Paint was sloppy and required followup work to clean up and touch up.  This should not be needed by a professional.  Remodel work was generally done satisfactorily.  Nothing exceptional, just average work.  Overall, not a good experience and I would not recomend him.

I was very pleased with his work and response.

HE WAS REFERRED TO ME BY THE COMPANY WHERE I BOUGHT MY DOORS, AND THEY TOLD ME THEY HAVE SINCE HAD SIMILAR PROBLEMS WITH HIM.

RANDY WAS REFERRED TO ME BY A DOOR COMPANY TO INSTALL A LARGE ENTRY SYSTEM. THERE WAS A BIG PROBLEM WITH THE DOOR SYSTEM FOUND AFTER INSTALLATION. RANDY LEFT WITHOUT REPLACING THE HARDWARE TO THE DOOR PENDING THE REPLACEMENT OF DOOR PARTS. IT TOOK MONTHS FOR THE DOOR COMPANY TO GET THE DOOR REPAIRED, BUT IT IS NOW FINISHED. DURING THAT TIME OTHER PROBLEMS WITH RANDY'S WORK WERE POINTED OUT TO ME AND BECAME OBVIOUS. I CALLED RANDY AND SPOKE TO HIM THREE WEEKS AGO. HE SAID HE WOULD TALK TO THE DOOR COMPANY AND BE OUT TO MY HOUSE TO FIX THE PROBLEMS AND INSTALL THE HARDWARE ON THE DOOR. HE HAS NOT SHOWN. I HAVE LEFT REPEATED MESSAGES ON HIS CELL PHONE, AND HE HAS NOT RETURNED MY CALLS. I PAID HIM IN GOOD FAITH FOR A FINISHED JOB, AND HE SAID HE'D BE BACK TO FINISH BUT HAS NOT FINISHED.