
PropellerHeads, Inc.
About us
Carmel, Indiana based IT firm with a focus on Real-time Monitoring & Management (RMM) for SMBs and healthcare practices.
Business highlights
Services we offer
Commercial and residential PC/network installs and upgrades.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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92% | ||
5% | ||
3% | ||
0% | ||
0% |
He took time to explain what he was doing as well as help me be aware of things I should do to keep my computer trouble free. I will definitely use David again. He certainly deserves the Super Service Award.
I used to consider myself a geek, but I haven't kept up with the G- and N- wireless networks and interference issues with Wi-Fi. It took David less than an hour to install a new 2-channel wireless router. Now we get five-bar strength throughout our two-story home and, most important, the Wi-Fi connection is constant. Until now, we didn't know Skype could be a satisfying experience.
I'm confident I could've installed something myself, but I preferred to pay to take advantage of David's experience and expertise. Glad I did.
David gave me realistic expectations and met those expectations. He also went extra steps to help prevent this type of problem in the future.
Work was completed in about 3 days.
Chris
appointment to see my 'funky' acting computer. Within 15min. David
called. I explained my monitor was dead, I had hooked up another screen
but my system wasn't talking to the outside world.
He asked me a few questions, then had me try a few things (which didn't
work) told me to call my RR service and they could send a signal to my
'modem' (all my new terms) to see if that's where the problem was. If
it wasn't, then give him a call back - but there wasn't any reason for
him to charge me for a house call if I didn't need one..........HUH?-
Well I called him back - He came over, played with it a few mins.
and asked if he could take it back to his place because...and listed all
the problems it was showing and explained what I probably would need.
As promised he had my computer back to me the next morning, working like
it was new. He explained all he did and told me he would call in 3 months to
schedule a check up. What a delight! I will tell anyone who needs a 'puter'
person - He explains, he teaches, he fixes and all within the time he said
he would..............what more can you ask for?
Licensing
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