SAME DAY SERVICE: DROP OFF BEFORE 8:00 AND IT WILL BE READY AFTER 5:00. LEATHER, SUEDE & FUR ARE SENT OUT EVERY TUESDAY, AND USUALLY TAKE 1 TO 2 WEEKS.
Business highlights
34 years of trusted experience
Services we offer
GENERAL DRY CLEANING INCLUDING HOUSEHOLD ITEMS, DRAPERIES, BED SHEETS, QUILTS, WEDDING GOWNS, LEATHER, SUEDE & FUR. SAME DAY SERVICE. ALTERATIONS.
Had my girlfriend drop my dinner jacket, French cuff shirt and slacks off and then when she picked them up, she paid and was told everything was there. Well when she brought my clothes to me, my pants were not with the outfit. Those pants are a pair of $120 Calvin Klein slacks that I use often. I tried to call and they were closed. I was going to leave a voice message and they "Haven't set one up yet". It shows a lack of care for clients and unprofessionalism. BY FAR the worst experience with dry cleaners I have ever had. This is the first time I have ever had my clothes cleaned here, and it will be my last unless they fix this immediately!!! Totally unprofessional and unacceptable!!
Description of Work: Dry cleaning
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
Carole F.
08/2017
5.0
dry cleaning
+ -1 more
I have been using this company for a number of years, even though they are not the closest cleaner to my home. They do great work, are reasonably priced, and the people who run this business are very, very nice. i have been satisfied with the results every time.
Description of Work: Routine dry cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RALPH W.
06/2015
5.0
dry cleaning
+ -1 more
Extraordinary attention to detail. Always punctual, terrific attitude, very fair price. All clothing items are individually tagged with very small scan labels that allows them to track all by your name, your address, your phone number....to know when each item is cleaned every time by date. Have NEVER lost a piece of clothing. The best cleaner that we have used ever.....and I have used plenty. I can promise that you will not go wrong with Premier......frankly don't know what I'll do when we move.
Description of Work: Dry cleaning suits, pants, sport coats; clean and iron dress shirts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Eric P.
05/2015
5.0
dry cleaning
+ -1 more
I've been taking all of my dry cleaning to only this cleaner for the past two years and the owners have been the nicest people that I've met since I moved to Carmel. Whenever I walk in they always say "Hi Eric" and their quality and service has been great.
Description of Work: They cleaned some of my dress shirts and dress pants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8
Chris O.
11/2014
5.0
dry cleaning
+ -1 more
We have used this business for many years. Although we have moved recently, we still drive the extra distance to use this dry cleaner because we like them so much. They do a great job. Very nice people, very friendly & professional.
Description of Work: Dry cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12
Joyce S.
02/2014
2.0
dry cleaning
+ -1 more
Spots remaining and dried food on blazer still remained.
Description of Work: Dry cleaning.
Rating Category
Rating out of 5
quality
2.0
value
3.0
Yes, I recommend this pro
$30
Response from Premier Cleaners
Hi [member name removed] I am sorry about inconvenience if you bring beck the jacket we can clean agin with no charge please bring your receipt if have any question call me 317 645 6911 thamks mukkaish
David P.
10/2013
5.0
dry cleaning
+ -1 more
This is an excellent place to do business. The owner is bright, intelligent and friendly. He greeted me by name on just my second visit to the store. My business attire has always been well taken care of and ready when promised. Prices are very competitive.
Description of Work: Drycleaning of suits and laundry of business dress shirts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Steve B.
09/2013
5.0
dry cleaning
+ -1 more
No complaints. They have gotten stains out no one else would touch
Description of Work: Our clothes are much better looking since we switched to Premier Cleaners from Morellis. The owners are right there doing the work and supervising.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
NANCY A.
09/2013
5.0
dry cleaning
+ -1 more
Most recently, it went especially well when I received excellent customer service AFTER HOURS. I was late, but did not realize they were already closed. I pulled up to scrutinize the hours on the door, and slowly started to back my car out of the parking spot. Just then, Mr. Patel drove around the side of the building, jumped out of his car and waved me to the front door. He opened up the store, took in my dry cleaning, gave me cleaned clothes--and said, "Pay me next time." It is very hard for me to get there except on Saturdays, so I really appreciated his generosity.
Description of Work: I have been going to Premier Cleaners for more than eight years. Every week, I bring in quite a lot of dry cleaning and they never damage my buttons, they re-clean if a stain does not come out, they accommodate special timing requests and they are lovely, lovely people. They remember my name and greet me every week.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
ANNETTE H.
09/2013
1.0
dry cleaning
+ -1 more
My adult son and I called this morning(9/5/13 about 955am) and spoke to a lady with a foreign accent that near the end of the call would not even give me her name. I called because They have an Angie list coupon for 30% off. I asked for the price to clean drapes and she said 2.49/pleat. I then asked if I can use the Angie list coupon on that. She said no and that that is already a good price that they give all their regular customers. I told her the coupon is misleading and they should remove it if you cannot use it. She then said the coupon is only on there "to bring people in the store". And there is no special pricing for Angie's list and they give all "the regular customers " this price. She didn't understand when I told her that there is supposed to be a pricing advantage for Angie's list users if there is a coupon shown. Then she started talking about there quality and I told her I'm not talking about that I was only talking about pricing. I told her they need to remove the coupon and she didn't see why. I'd avoid this misleading, poor communicating cleaners unless you like talking to a wall and bring tricked by no good coupons.
Description of Work: Drapery cleaning
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$200
Shannon K.
06/2013
5.0
dry cleaning
+ -1 more
This cleaners is the best I have ever used...great service with a smile. I drive way out of my way to use them. They always have my clothes cleaned well and have them done when they say they will. First time I used them I brought in a coupon. After that, they have always given me the coupon price without the coupon. They usually have our clothes hanging, waiting for me before I even get in the door! Really wonderful service!
Description of Work: Cleaned my husband's suitsw
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
caren L.
05/2013
5.0
dry cleaning
+ -1 more
I have been going to this dry cleaners for a few years. I am extremely pleased. I am greeted by name every time I come in, the work is done well and for a fair price and they know alot about fabrics and how they will react to dry cleaning. They warn me ahead of time if they think something will not respond well to dry cleaning so I can decide whether to leave it or not. I am very particular about my clothes, since I spend alot of money on them. I have not been disappointed.
Description of Work: I drop off clothes for dry cleaning about once a week.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
ERIC S.
04/2013
5.0
dry cleaning
+ -1 more
I highly recommend Premier Cleaners. My clothes were always ready on time and cleaned as requested. I recently moved from the area. If I wasn't 2 hours away, I would still trust my clothes with them.
Description of Work: Dry cleaning and shirt laundry.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Asim D.
03/2013
5.0
dry cleaning
+ -1 more
I obtained this vendor address from Angies list and based on the existing rating i went their to dry clean some winter jackets. Overall they did very well as reflected by the ratings. I will use them in future and recommend others this vendor.
Description of Work: The service was performed on couple of winter wool jackets. we are satisfied with the cleanliness and the time took for service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
Fran C.
01/2013
5.0
dry cleaning
+ -1 more
They were very professional and helpful. Based on this good experience I now drive quite a distance to use them for regular cleaning.
Description of Work: Dry cleaned sofa cushions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
RAE B.
12/2012
4.0
dry cleaning
+ -1 more
Because the staff was honest about the non-likelihood of success, I'd say it went "mixed" over all. I wanted my problem solved. On the other hand, they didn't lead me down the garden path to an expensive disappointment.
Description of Work: I took my family double damask table cloths and napkins to be looked at. In addition to a couple of stains, there were also yellow age stains at the creases and elsewhere from storage. The woman at the counter was honest enough to tell me it was unlikely that the yellow could be taken out. I opted to bring them home and attempt them myself, rather than spend about $70 to have Premier try and fail. I was astonished at the cost. Had it been less, I might have tried.
Rating Category
Rating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
Yes, I recommend this pro
RICHARD & SUE D.
07/2012
5.0
dry cleaning
+ -1 more
They try really hard to get the stains out of everything and are very trustworthy. They get things done early most of the time.
Description of Work: We use them every week for routine clean.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Blake S.
06/2012
5.0
dry cleaning
+ -1 more
We first started using them because they were close. They’ve been professional, affordable, and have done really good work! We haven’t had any problems.
Description of Work: We use them for dry cleaning and shirt laundry about once a month.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RICHARD & SUE D.
06/2012
5.0
dry cleaning
+ -1 more
Very professional. They go out of their way to remove stains. They are always on time and very reasonably priced. They do a fantastic job.
Description of Work: They launder and press my husbands shirts, and dry clean and removed stains from dresses, blouses, pants and suits and bedding. We use them weekly and average about $150 a month
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Megan L.
04/2012
5.0
dry cleaning
+ -1 more
They were very friendly and professional and remembered me when I returned for pickup. Their prices are competitive. We will be using them again for our dry cleaning needs.
Description of Work: Dry Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
CHRIS D.
05/2011
5.0
dry cleaning
+ -1 more
We have used for several months and have been very satisfied with quality and price. We left the prior cleaners we were using because the clothes were coming back smelling more and more heavily of the cleaning fluid. We have not had these problems with Premier. We have been told previously that the chemical smell may result from the dry cleaner utilizing the same chemicals too long before changing.
Description of Work: We have used Premier to dry clean clothing for several months. They have cleaned wool, silk and gabardine. We have also used them to dry clean men's long sleeve cotton, blends and linen shirts. All have been returned timely, clean and well pressed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
DONALD G.
11/2010
5.0
carpet cleaners
+ -1 more
They did a nice job and I would use them again. They did a professional job and I would recommend them.
Description of Work: I used Premier Cleaners to clean the carpeting in the living room and bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
JIANNAN C.
11/2008
5.0
dry cleaning
+ -1 more
Lower price comparing to other cleaners in the area. They have done a good job on the cleaning and always have the clothes ready on the promised date.
Description of Work: Cleaning of business shirt and pants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$28
JOHN & MARY S.
10/2008
5.0
dry cleaning
+ -1 more
They are always friendly, know me by name (or even phone #) and many times have my information already up on the computer by the time I get in the door. The cleaning has always been done in a timely manner and with no problems. I have used other dry cleaners in previous years but this one by far has the best customer service and that is what keeps me here.
Description of Work: I use Premier Cleaners for cleaning business shirts and suits.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
ERIC S.
10/2008
5.0
dry cleaning
+ -1 more
I find that it is easy for me to get in and out of their location. Their staff is very friendly. My clothes come back pressed very well.
Description of Work: Dry cleaned suits and laundered my shirts.
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*Contact business to see additional licenses.
Service Categories
Dry Cleaning,
Carpet Cleaning
FAQ
Premier Cleaners is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 AM
Wednesday: 7:00 AM - 7:00 AM
Thursday: 7:00 AM - 7:00 AM
Friday: 7:00 AM - 7:00 AM
Saturday: 8:00 AM - 7:00 AM
Premier Cleaners accepts the following forms of payment: Check,MasterCard,Visa
Yes, Premier Cleaners offers free project estimates.
Yes, Premier Cleaners offers eco-friendly accreditations.
No, Premier Cleaners does not offer a senior discount.
No, Premier Cleaners does not offer emergency services.
No, Premier Cleaners does not offer warranties.
Premier Cleaners offers the following services: GENERAL DRY CLEANING INCLUDING HOUSEHOLD ITEMS, DRAPERIES, BED SHEETS, QUILTS, WEDDING GOWNS, LEATHER, SUEDE & FUR. SAME DAY SERVICE. ALTERATIONS.