Indianapolis Soft Water Service
About us
We specialize in water softeners, drinking water systems both installation and repair. We have over 1200 5 star reviews for service. We specialize in repair of Whirlpool, Kenmore, Morton, Rheem, Clack and more.
Business highlights
Services we offer
Bottle-Free Water Cooler Sales & Rental., Full Service & Installation, Iron & Sulfur Filters, Reverse Osmosis Drinking Water Filters, Sand & Sediment Filters, Water Conditioners, Water Softener & Reverse Osmosis Rentals, Water Softeners, Water Testing, Whole House Filters
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
93% | ||
5% | ||
1% | ||
1% | ||
1% |
"Hi, We have not used Angi for quite some time, so I am just seeing this review. We have no service records for this address. I fear you may have us confused with another company. Apologies for the long overdue response, as I mentioned, we haven't been on Angi in quite some time."
"Thank you for the years of business. You are correct, we do care very sincerely about the work we do and our customers. Sincerely, Jessica Larson, Owner"
The install was scheduled just 3 business days after the appointment - shew, we needed that. The installer called day of and asked if he could come early - I had to say no as we had a conflict. No problem. The installer (Dan? So sorry I've forgotten) was on time and installed the system and the needed drain line in less than 2 hours. The install is included in the price of the softener. Dan gave us good information about our particular set up and left us with the assurance that he would return if we needed him. You know what? We haven't needed him, but I believe he would have returned! Maybe people who do solid work are not afraid to offer that promise because it so rarely has to be fulfilled?
Anyway, maybe we paid a little more for this system than if we'd grabbed one off the shelf at a hardware store, but we believe the professional install and the warranty are worth it.
"Mr. [removed member name], Thank you for your review. We want all of our customers to feel that we appreciate their business- I am crediting your account one month of your 24.95 per month rental fee. Please remember if you ever have any issues with your system to contact us- we are happy to help. Sincerely, Jessica Larson, Owner"
Day of install went very well. The poor installer got into more than he realized, but he was very patient, and I could tell that he knew what he was doing and was going to take the time to do it right. He handled all the curves that were thrown at him without becoming frustrated or bad mouthing the sales rep.
Overall it has been an excellent experience. We now have a great system and RO drinking tap at the sink and since we didn't have a finished basement, he also hooked it up to our refridgerator line for water and ice. He was also able to bypass the hose bibs so that we are not watering our lawn with soft water which would not be good for the lawn.
So far so good!!!
Eventhough, we paid for 2 service calls (2 different companies), we are very satisfied with Indianapolis Soft Water Service. We would recommend them to others with no hesitation.
The only advice I would offer is check with your friends, or people you use on a regular basis, and get recommendations from them about what companies to use or who they recommend for various projects.
We ordered the new softener. It was a very good price compared to others I shopped. Installation was scheduled in a timely way. The installer arrived on time, cleaned up really well, and trained us on how to monitor the unit. Overall, an excellent experience. I highly recommend Ben and his team!
"Thank you... you made our day with your kind words! Sincerely, Indy Soft Water"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.