Horizon Bank

Mortgage Companies, Financial Planning

About us

NMLRS 132088/IN-DFI#11184

Business highlights

31 years of trusted experience

Services we offer

RESIDENTIAL, CONVENTIONAL, JUMBO, FHA, VA, PORTFOLIO AS WELL AS 2ND MORTGAGE PRODUCTS, COMPANY IS A MORTGAGE BROKER,Variety of loan programs.

Reviews

4.9187 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 151-175 of 187 reviews

KRISTY E.
05/2007
5.0
mortgage broker
  + -1 more
Michael was quick to call back after I left him a message about getting a quote on a mortgage. My fianc and I met with him and he went over several options for our mortgage. In the end, we chose a piggy back loan, which I never knew existed. Michael was great about explaining all the details and when I had a question, I could call or e-mail him and he was quick to respond. In the end, we chose Michael and we got to use our $275 off coupon for the appraisal. I thought we'd have to pay more in closing costs, but it turned out it was much cheaper. Michael also recommended an insurance company for my homeowners insurance. We ended up using his recommendation because the agent's rates were great and she was helpful, too. I can't recommend Michael enough! He's great!
Description of Work: Michael Strawn provided us with a mortgage for our first home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

SUE & ARTHUR K.
05/2007
5.0
mortgage broker
  + -1 more
My first experience, alone obtaining a mortgage. He made it easy for me.
Description of Work: Michael, the VP, obtained the mortgage for me, at a very good interest in my new condo. He was extremely helpful and attentive. Our meetings by phone and in the office, professional, expedient. Would defiantly recommend him and would use his service again.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pat M.
01/2007
5.0
mortgage broker
  + -1 more
Cathy did an excellent job during the whole process. She explained the entire process and what I could expect as the process progressed. She kept me up to date on every step along the way. On the day of closing, Cathy explained all the details and covered each and every document.
Description of Work: Cathy Strawn processed my refinance on my mortgage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,899

Robert T.
01/2007
5.0
mortgage broker
  + -1 more
Mike Strawn was extremely helpful and saved us a lot of money in applying for our mortgage. He was very knowledgeable about the process and very good in communicating this information to my wife and I. He always responded promptly to our phone calls and handled the entire process very quickly and efficiently. I have worked with other mortgage brokers before and I can say without a doubt that this company is outstanding! He even came to the closing to follow up and make sure that everything was going okay. I would sincerely recommend this company to anyone looking to finance property. He is ranked as the best in the mortgage category on Angie's List for a good reason: He's excellent!
Description of Work: We applied for a mortgage with Mike Strawn to finance our home in Woodruff place.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GREGORY W.
10/2006
5.0
mortgage broker
  + -1 more
I contacted 1st Mortgage of Indiana and was immediately put in touch with one of the owner's, Michael Strawn. Working with the owner was a big plus in my book. Michael was very knowledgeable and professional and made me feel comfortable from the start. He thoroughly explained the program, personally took my application over the phone, and kept me apprised all along the way. The loan approval was fast with no hidden costs or fees. I also worked with Pam Nicholson who was very friendly and helpful in coordinating the processing and closing of my loan. It was a very good experience from start to finish.
Description of Work: I needed a No-Doc mortgage loan that Michael Strawn was able to provide at a very good interest rate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

CATHY T.
10/2006
5.0
mortgage broker
  + -1 more
Cathy Strawn and her staff were a delight to work with. When we had trouble scheduling the closing, due to something out of their control, one of the staff postponed her holiday weekend travel. Follow-up was excellent as well. They went out of their way to make the process as smooth as possible.
Description of Work: Purchased the mortgage for my new home from this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

JOY D.
10/2006
5.0
mortgage broker
  + -1 more
Michael Strawn offers us options for financing, but doesn't pressure us to make a decision one way or another. He is very good at explaining the pros and cons of each option. He seems highly ethical and interested in finding the best solution for his customers. We will continue to use him.
Description of Work: We have used Michael Strawn on an ongoing basis for the last two years as a mortgage broker. He has delivered exceptional service, finding us better rates and saving us money in interest on our home mortgage. He even has called us to let us know when better rates are available, and offered us substantial discounts on closing costs to refinance at a better rate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

ANN S.
10/2006
5.0
mortgage broker
  + -1 more
I could not be happier with Michael's willingness and ability to help out and get results. I had all of my documents ready for him and he had my loan approved and ready in about a week.
Description of Work: Good faith estimate of closing costs, quotes, answering numerous questions about the loan, credit checks, everything necessary to get me an approved home mortgage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,600

MARK B.
10/2006
3.0
mortgage broker
  + -1 more
I am always surprised when you search for a service and they cannot do something as simple as contact you and let you know it is going to be awhile or that they can or cannot help you. Disappointing.
Description of Work: I inquired with Cathy a few weeks ago for a mortgage refinance. She did respond to one email asking me more questions. She however never responded after that.

Rating CategoryRating out of 5
quality
3.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0


Response from Horizon Bank
AFTER REVIEWING THE MEMBER'S COMMENTS, I REVIEWED MY E-MAILS. I RECEIVED AN E-MAIL FROM HIM ON OCTOBER 1, 2006 (SUNDAY) AT 10:44P.M. I RESPONDED WITH QUESTIONS ON OCTOBER 2, 2006 AT 12:16P.M. I RECEIVED A RESPONSE FROM HIM ON OCTOBER 2, 2006 AT 7:02P.M. BASED ON THIS INFORMATION, I RESEARCHED HIS SPECIFIC NEEDS WITH OUR VARIOUS INVESTORS, AND RESPONDED TO HIM BY E-MAIL ON OCTOBER 4, 2006 AT 9.06A.M. I AM VERY DISAPPOINTED THAT HE WOULD COMPLETE A REPORT CARD WITHOUT HAVING THE COMPLETE FACTS. THE E-MAIL I SENT WAS NOT RETURNED UNDELIVERABLE, SO I ASSUMED THE INFORMATION HAD BEEN RECEIVED BY THE MEMBER. HE MADE NO ATTEMPT TO CONTACT ME BY E-MAIL OR PHONE AFTER MY OCTOBER 4, 2006 CORRESPONDENCE. AGAIN, I PROVIDED THE INFORMATION HE REQUESTED IN A TIMELY FASHION VIA E-MAIL, WHICH WAS HIS PREFERENCE. I ASSUMED THIS INFORMATION HAD BEEN RECEIVED, AND I WOULD BE CONTACTED IF HE HAD FURTHER QUESTIONS OR NEEDED ADDITIONAL ASSISTANCE. CUSTOMER SERVICE AND SATISFACTION IS VERY IMPORTANT TO ME AND OUR COMPANY, AS CAN BE ILLUSTRATED BY ALL OF OUR OTHER REPORTS.

JIM & JANET L.
08/2006
5.0
mortgage broker
  + -1 more
Very professional, knowledgeable and informative. Would gladly have obtained our mortgage through them but we got a slightly better rate.
Description of Work: We called to obtain mortgage rates for an investment home we're purchasing.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PATRICK B.
07/2006
5.0
mortgage broker
  + -1 more
Worked directly with Michael Strawn. Overall it was a great experience! Told him up front exactly, what I was looking for in a mortgage broker, and that I would be pursuing several. Michael took the time to patiently answer all my questions. He always responded to emails and calls quickly. He was very professional in all our dealings. He offered me a great mortgage opportunity which exactly met my needs. I would highly recommend Michael.
Description of Work: One of several mortgage brokers I engaged to find the best mortgage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brad G.
06/2006
5.0
mortgage broker
  + -1 more
From the start we had a great experience. Though I was skeptical of the seemingly low rate at first, all went exactly as planned and got a very good deal from co-owner Michael Strawn. Communication was clear and frequent throughout the process, and there were no surprises at the closing. We would use First Mortgage again.
Description of Work: Brokered and underwrote our $300K+ mortgage loan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PEPPER P.
06/2006
5.0
mortgage broker
  + -1 more
They are very helpful and they don't try to take advantage of their clients. They're just wonderful.
Description of Work: Cathy Strawn is a mortgage broker there and I've used her to refinance and purchase my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sue C.
04/2006
5.0
mortgage broker
  + -1 more
Cathy Strawn was an absolute joy to work with. Since we were co-signing on a loan with our daughter (her first exposure to the world of real estate purchases), I wasn't sure which loan product would be the best for us. Cathy quickly came up with a solution and took us through the entire process. She was consistently prompt with returning all of my calls; she kept us informed of everything that was happening; and she made sure that all of the paperwork was in order and at the title company (We closed out of the Indianapolis area) when it needed to be. She readily gave us credit for the Angie's List coupon, too. I highly recommend Cathy because of her professionalism, efficiency, responsiveness, and overall knowledge of loan products available.
Description of Work: We were looking for a loan that would allow us to help our daughter purchase her first home: Cathy was able to suggest the type of loan that would work best for us. We successfully closed on the home without a hitch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Ulf G.
04/2006
5.0
mortgage broker
  + -1 more
We could have found no one better than Cathy Strawn to see us through the often bewildering process of buying our house. We had been renting from the previous owners and bought the house directly from them. This was our first mortgage, and shopping around had left us with a number of conflicting and in part erroneous offers before Cathy entered the picture and clarified matters for us. We found her through Angie's List, noted the award she had received, and more than saw it confirmed in our dealings with her. She instantly convinced us with her expertise and the lucidity of her explanations of financial details baffling to us. It was trust practically at first sight. She was delightful in person, and no-nonsense and forthcoming as the seasoned professional she is, capably representing us, together with her processor Pam Nicholson, and leaving no detail unresolved, clarifying every puzzle for us, making us feel throughout that we were indeed in the best of hands.
Description of Work: All the consultation and paperwork leading up to final mortgage approval and closing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$134.32

William S.
01/2006
5.0
mortgage broker
  + -1 more
Cathy Strawn possesses the rare combination of professionalism and down-to-earth friendly personality. She knows her profession very well, and is also very easy to work with. I have considerable experience in many other financial areas, but this was my first home purchase and mortgage. Cathy worked to the detail I demanded (which was considerable), providing answers to all my questions and concerns. Many of my inquiries now seem simple and trivial having gone through the process, but Cathy never once made me feel ill at ease regarding my amateur status. Many other so-called professionals get impatient regarding issues they must answer hundreds of times to each and every inexperienced client. I never once got that feeling from Cathy. The entire process went very smoothly. I would highly recommend Cathy Strawn.
Description of Work: MORTGAGE BROKER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

LEA E.
10/2005
5.0
mortgage broker
  + -1 more
THEY WORKED WITH US TO GET US THE BEST RATE ON THE TYPE OF LOAN WE WANTED. THEY HONORED A QUOTE THEY GAVE US EVEN THOUGH THE QUOTE WAS LOW BECAUSE THEY FORGOT TO INCLUDE SOMETHING. THEY HONORED OUR ANGIE'S LIST COUPON WITH NO QUESTIONS ASKED, EVEN THOUGH I HAD ACCIDENTALLY GIVEN THEM ONE THAT HAD ALREADY EXPIRED.
Description of Work: FIRST MORTGAGE SERVED AS THE LENDER ON OUR HOME REFINANCE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,520

MARY M.
10/2005
5.0
mortgage broker
  + -1 more
RUSS WAS GREAT TO WORK WITH. HE SHOPPED AROUND FOR THE RIGHT LOAN FOR US AND TOOK CARE OF ALL OF THE ASSOCIATED DETAILS. ALTHOUGH OUR REALTOR HAD NEVER WORKED WITH RUSS, AND WAS SKEPTICAL OF OUR USING HIM, EVEN SHE HAD TO ADMIT THAT HE DID A GOOD JOB.
Description of Work: RUSS FORTUNE WAS OUR LOAN OFFICER. HE ARRANGED FOR A MORTGAGE ON THE PURCHASE OF OUR HOME. HE ALSO COORDINATED THE ESTABLISHMENT OF A HOME EQUITY LINE OF CREDIT WITH FIFTH THIRD BANK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

DEBORAH C.
10/2005
5.0
mortgage broker
  + -1 more
I WOULD RECOMMEND THEM TO ANYBODY. THEY ARE REALLY PROFESSIONAL AND CUSTOMER SERVICE ORIENTED.
Description of Work: THEY ASSISTED WITH THE REFINANCING OF OUR HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

TODD I.
10/2005
5.0
mortgage broker
  + -1 more
CATHY STRAWN IS OUTSTANDING TO WORK WITH. SHE ACTUALLY WORKED WITH US 2 OTHER TIMES BEFORE WE WERE IN A POSITION TO BUY OUR NEW HOUSE. SHE IS HONEST, EASY TO UNDERSTAND, AND FINDS THE BEST DEAL FOR HOMEOWNERS. I COULDN'T RECOMMEND HER ENOUGH AND SHE WAS RECOMMENDED TO ME BY TWO OF MY BEST FRIENDS.
Description of Work: MORTGAGE SERVICE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

BEVERLY T.
08/2005
5.0
mortgage broker
  + -1 more
CATHY DID AN EXCELLENT JOB EXPLAINING THINGS, AS I WAS UNSURE WHAT A LOT OF THINGS MEANT (FIRST HOME). I WAS ORIGINALLY VERY NERVOUS. HER CONFIDENCE AND KNOWLEDGE MADE ME FEEL VERY SECURE. THE TRANSACTION WAS FAST AND SMOOTH. I AM VERY HARD TO CONTACT DURING THE DAY. CATHY WORKED WITH ME OVER THE PHONE A LOT AND THRU EMAIL. HER OFFICE IS ALSO FAR FROM ME, SO THIS WAS VERY NICE. I RECEIVED A FREE APPRAISAL WITH THE ANGIE'S LIST COUPON. TO TOP IT ALL OFF, MY NEW LOAN SAVES ME $100 A MONTH. GOT HER NAME OFF ANGIE'S LIST. WILL RECOMMEND HER TO EVERYONE I KNOW!
Description of Work: REFINANCED HOME MORTGAGE COMBINING TWO LOANS INTO ONE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATHY K.
08/2005
5.0
mortgage broker
  + -1 more
THEY MADE THE MORTGAGE PROCESS PAINLESS.
Description of Work: MORTGAGE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARY B.
12/2004
5.0
mortgage broker
  + -1 more
AS WE DISCUSSED MY SITUATION, V.P. MICHAEL STRAWN WAS MOST HELPFUL AND AGREEABLE AS WE DISCUSSED MY OPTIONS. ALTHOUGH THE PROPERTY IS NOT A ''HIGH-END'' PROPERTY, MR. STRAWN WAS MOST PROFESSIONAL. AS WE COMPLETED THE PAPERWORK FOR THE APPLICATION, MR. STRAWN'S EXPLANATION OF THE FEES, ETC. WAS THE MOST UNDERSTANDABLE OF ANY PERSON'S I'VE EVER DONE MORTGAGE BUSINESS WITH.
Description of Work: I'VE APPLIED FOR A MORTGAGE ON MY RENTAL PROPERTY IN ORDER TO BUY ANOTHER INVESTMENT PROPERTY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

ALLEN F.
04/2004
5.0
mortgage broker
  + -1 more
HE'S A BROKER AND HE GAVE US A OUR CHOICE OF WHO WILL HANDLE THE MORTGAGE AFTER CLOSING. I DECIDED ON GMAC. HE'S ALSO MANAGING OUR EQUITY LOAN.
Description of Work: MORTGAGE FOR OUR NEW HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MELVIN M.
06/2002
5.0
mortgage broker
  + -1 more
HE WAS VERY PLEASANT AND CALLED BACK PROMPTLY
Description of Work: CALLED ABOUT REVERSE MORTGAGES, WHICH THEY DO NOT DO

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1216 W Carmel Dr, Carmel, IN 46032

www.horizonbank.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Mortgage Companies,
Financial Planning

FAQ

Horizon Bank is currently rated 4.9 overall out of 5.
No, Horizon Bank does not offer free project estimates.
No, Horizon Bank does not offer eco-friendly accreditations.
No, Horizon Bank does not offer a senior discount.
No, Horizon Bank does not offer emergency services.
No, Horizon Bank does not offer warranties.
Horizon Bank offers the following services: RESIDENTIAL, CONVENTIONAL, JUMBO, FHA, VA, PORTFOLIO AS WELL AS 2ND MORTGAGE PRODUCTS, COMPANY IS A MORTGAGE BROKER,Variety of loan programs.

Contact information

1216 W Carmel Dr, Carmel, IN 46032

www.horizonbank.com