Reviews
3.02 Reviews
Showing 1-2 of 2 reviews
TINA R.
09/2002
furniture sales
 + -1 moreTHIS IS THE FIRST TIME THAT I HAVE EVER HAD TO RATE A COMPANY SO POORLY. BUT, PLEASE HEAR ME...NEVER BUY FURNITURE FROM THIS STORE!!! WE ORDERED FURNITURE 12 WEEKS AGO. OUR SALES PERSON TOLD US THE FABRICS WERE IN STOCK WHICH WE FOUND SEVERAL WEEKS LATER WAS A LIE. WE CHANGED TO AN IN STOCK FABRIC. WE CHECKED IN WEEKLY ON THE PROGRESS OF OUR FURNITURE BUT COULD NEVER GET STRAIGHT ANSWERS FROM OUR SALES REP. SHE LEFT FOR A FEW DAYS TO HAVE FOOT SURGERY, AND THE MANAGER INFORMED US OUR ORDER HAD NEVER BEEN PLACED IN THE SYSTEM. SINCE THEN, OUR SALES REP HAS CONTINUED TO LIE TO US ABOUT THE FURNITURE BEING READY AND BEING DELIVERED. SHE CONTINUALLY PROMISES TO CALL ON A GIVEN DAY, AND NEVER DOES. AT THIS POINT, WE HAVE NO IDEA IF ANYTHING WE ARE TOLD IS EVER THE TRUTH OR WHEN WE WILL EVER GET FURNITURE. MY RATINGS ARE A COMMENT ON THIS STORE IN WESTFIELD, NOT ON THE FLEXSTEEL PRODUCT. FLEXSTEEL IS ALSO SOLD AT GERDT, AND I HIGHLY RECOMMEND YOU BUY IT THERE.
Description of Work: ORDERED A ROUNDED HOME THEATER SOFA AND 2 MATCHING OTTOMANS.
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$3,500
WILLIAM W.
09/2002
furniture sales
 + -1 moreUPON RETURNING HOME AND PUTTING THE RUG IN PLACE, I PHONED THE STORE, AND MS. JORDAN TOOK MY CREDIT CARD INFORMATION OVER THE PHONE, SO I WOULDN'T HAVE TO RETURN AND PAY FOR IT. THIS IS THE BEST CUSTOMER SERVICE I HAVE RECEIVED ANYWHERE, HANDS DOWN! COMFORT SEATING IS DOING A WONDERFUL JOB OF MAKING ITS CUSTOMERS FEEL SPECIAL.
Description of Work: I WANT TO COMMEND COMFORT SEATING FOR THEIR OUTSTANDING CUSTOMER SERVICE, ESPECIALLY FROM JANICE JORDAN, STORE MANAGER. I WENT TO THE STORE LOOKING FOR AN AREA RUG AND TOLD THE MANAGER I WOULD RETURN THE NEXT DAY WITH MEASUREMENTS, ETC. THE FOLLOWING DAY I RETURNED WITH A FRIEND, AND WE DEBATED OVER WHETHER THE RUG WAS THE RIGHT SIZE. A SIGN CLEARLY STATED THAT THERE WERE NO RETURNS ALLOWED ON CLEARANCE MERCHANDISE, AND THIS ITEM HAPPENED TO BE ON CLEARANCE. MS. JORDAN ALLOWED ME TO TAKE THE RUG HOME WITHOUT PAYING FOR IT, NOT EVEN ASKING FOR A CREDIT CARD AS COLLATERAL. I WALKED OUT OF THE STORE WITH A RUG I DIDN'T OWN. HONESTY IS STILL ALIVE IN AMERICA!
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Yes, I recommend this pro
$250
Contact information
14640 US 31 N, Carmel, IN 46032
www.flexsteel.comLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Furniture - Sales
FAQ
COMFORT SEATING is currently rated 3 overall out of 5.
No, COMFORT SEATING does not offer free project estimates.
No, COMFORT SEATING does not offer eco-friendly accreditations.
No, COMFORT SEATING does not offer a senior discount.
No, COMFORT SEATING does not offer emergency services.
No, COMFORT SEATING does not offer warranties.
Contact information
14640 US 31 N, Carmel, IN 46032
www.flexsteel.com