About us
Business highlights
48 years of trusted experience
Services we offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
yes
Accepted payment methods
Reviews
3.856 Reviews
Showing 26-50 of 56 reviews
Brent H.
03/2015
vacuum cleaners
 + -1 moreunknown
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Barbara M.
01/2011
vacuum cleaners
 + -1 moreSame as above.
Description of Work: Took vacuum to store for belt replacement. They questioned my judgment as to how I determined what service I needed, would not perform belt replacement without a $89. "refurbishing", questioned my purchase of the machine in their shop originally, and generally were not public relations orientated. I refused their $89. refurbishing, and they did not offer to even replace just a belt. I subsequently went to another store, the owner replaced the belt within 30 seconds, and said it was a free service for me.
| Rating Category | Rating out of 5 |
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Marie F.
11/2004
vacuum cleaners
 + -1 moreI DO NEED TO SAY THAT THE GENTLEMAN WHO ORIGINALLY SOLD ME THE VACUUM, WHICH I EVENTUALLY RETURNED, WAS VERY POLITE AND KNOWLEDGEABLE. HE WAS A GOOD SALESMAN, AND WAS NOT PUSHY. I FINALLY PURCHASED THE SAME VACUUM AT ANOTHER BUSINESS AND FOUND OUT THAT MR. THOMPSON DID NOT OFFER A SERVICE THAT THE MANUFACTURER OF THAT PARTICULAR VACUUM REQUIRES OF THE SELLER. I ALSO HAD ACE VACUUM LOOK AT MY OLD VACUUM, WITHOUT TELLING THE OWNER OF ACE WHAT HAPPENED TO ME AT BEST. THE OTHER COMPANY TOLD ME MY OLD VACUUM WAS WORTH FIXING, AND HIS COST ESTIMATE WAS MUCH LESS THAN THE ESTIMATE THAT BEST VACUUM GAVE ME. SO, NOT ONLY IS MR. THOMPSON PUSHY AND RUDE, BUT HE IS NOT AN HONEST BUSINESSMAN. I WILL NEVER USE BEST VACUUM AS LONG AS HE OWNS THAT ESTABLISHMENT.
Description of Work: I TOOK AN OLD VACUUM IN TO GET IT FIXED, AND BOUGHT A NEW VACUUM AT DISCOUNT BECAUSE THEY WERE GOING TO FIX MY OLD VACUUM. MR THOMPSON CALLED AND ADVISED ME THAT MY OLD VACUUM WASN'T WORTH FIXING. HE BECAME VERY PUSHY AND OBNOXIOUS WHEN I TRIED DISCUSSING ALTERNATIVES TO HIS "SOLUTION". BECAUSE OF MR. THOMPSON'S UNCOOPERATIVE ATTITUDE, I DECIDED I DIDN'T WANT TO OWN ANY PRODUCT SOLD TO ME BUY THIS BUSINESS ESTABLISHMENT. AT THIS POINT, I WAS SHOCKED THAT SOMEONE IN THE BUSINESS OF CUSTOMER SERVICE WOULD HANDLE A CUSTOMER IN THIS FASHION. I RETURNED THE NEW VACUUM WITHIN THREE DAYS, AND REQUESTED THAT THEY RETURN MY OLD VACUUM. IN THE PROCESS OF MAKING THIS RETURN AND EXCHANGE, MR. THOMPSON WAS TOTALLY UNCOOPERATIVE, AND EVENTUALLY BECAME VERBALLY ABUSIVE. AGAIN, THE WAY HE HANDLED ME AS A CUSTOMER WAS UNBELIEVABLE. HE DIDN'T EVEN TRY TO WORK OUT THE PROBLEM WITH ME, WHICH LED ME TO BELIEVE THAT HE DIDN'T CARE ABOUT LOSING THE SALE.
| Rating Category | Rating out of 5 |
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BLAKE LEE & CAROLYN N.
11/2003
vacuum cleaners
 + -1 moreunknown
Description of Work: REPAIRED A VACUUM CLEANER.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$100
SONDRA B.
11/2003
vacuum cleaners
 + -1 moreunknown
Description of Work: CLEANED AND SERVICED VACUUM.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
$74
JOHN & JOANN N.
09/2003
vacuum cleaners
 + -1 moreTHE PRICES WERE REASONABLE BUT THEY JUST TOOK NO INITIATIVE TO EVEN INTERACT WITH US. I HAD ALSO TAKEN IN A SWEEPER FOR THEM TO LOOK AT. I ALREADY NEW THE PROBLEM, BUT THEY SAID THEY NEEDED $125 TO EVEN LOOK AT IT. THEY'RE OVERALL ATTITUDE AND INTEREST WAS JUST ONE THAT DID NOT MAKE ME COMFORTABLE AND IMPLIED THAT THEY WOULD TAKE ADVANTAGE OF THE CUSTOMER IF THE OPPORTUNITY AROSE.
Description of Work: LOOKED AT VACUUMS TO PURCHASE
| Rating Category | Rating out of 5 |
|---|---|
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
MARILYN K.
03/2003
vacuum cleaners
 + -1 moreTOOK MY FANTOM FURY IN FOR SERVICE. THEY CALLED AND TOLD ME THE MOTOR WAS BAD, AND IT WOULD COST MORE TO REPLACE THAN I PAID FOR THE VAC. I ASKED HIM A FEW QUESTIONS AND HE WAS SOMEWHAT BELLIGERENT. HE IMPATIENTLY SAID ''DO YOU WANT ME TO FIX IT? I CAN FIX IT IF YOU WANT.'' I KNEW I WOULD NOT SPEND THE $ ON IT AS I HAD TOLD HIM. I WOULD DEFINITELY NOT CATEGORIZE HIM AS COURTEOUS. UNFORTUNATELY, I''M NOT SURE TO WHOM I WAS SPEAKING. I HAVE BEEN IN THEIR STORE BEFORE AND FOUND THEM TO BE SOMEWHAT PROFESSIONAL. MAYBE THIS GUY WAS HAVING A BAD DAY, BUT AFTER THE WAY I WAS SPOKEN TO ON PHONE, I''M NOT SURE I''D GO BACK THERE. TOO BAD THERE AREN''T MANY REPAIR SHOP CHOICES BESIDES A-1.
Description of Work: NONE
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| responsiveness | |
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Tamara and Scott W.
03/2003
vacuum cleaners
 + -1 moreTHEY PRICE TURNED OUT TO BE A LITTLE LESS THAN QUOTED. WAS TOLD REPAIRS COULD TAKE A WEEK AND A HALF, BUT THEY WERE DONE IN TWO DAYS. VACUUM WORKS BETTER THAN IT EVER DID.
Description of Work: REPAIRED VACUUM.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
$115
10/2002
vacuum cleaners
 + -1 moreWITHOUT ANY "PRESSURE" THEY RECOMMENDED A CONVERSION THAT WOULD MAKE MY OLD KIRBY EVEN BETTER.
Description of Work: MY 25 YEAR OLD KIRBY NEEDED SERVICING
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$83
ELLEN M.
10/2002
vacuum cleaners
 + -1 moreunknown
Description of Work: VACUUM PURCHASE
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| responsiveness |
NANCY H.
09/2002
vacuum cleaners
 + -1 moreunknown
Description of Work: NEW TO INDIANA AND NEEDED NEW VACUUM FOR OUR HOUSE. WE WERE THE ONLY CUSTOMERS IN THE STORE, BUT WERE KEPT WAITING 10 MINUTES BEFORE BEING HELPED BY STEVE. HE COULD ONLY RECOMMEND ONE VACUUM TO US, THEY HAD NONE IN STOCK BUT HE DESPERATELY WANTED TO SELL US THE FLOOR MODEL. WHEN WE ASKED WHEN NEW ONES WOULD BE ARRIVING, STEVE BECAME VERY ARGUMENTATIVE, TOLD US HE COULDN''T PROMISE ANY MORE WOULD EVER ARRIVE AND BECAME VERY DEFENSIVE ON THE MERITS OF THE FLOOR MODEL. WE WERE TREATED AS ILL-INFORMED CONSUMERS AND TREATED LIKE CHILDREN. OBVIOUSLY, WE LEFT WITHOUT BUYING ANYTHING AND WOULD NEVER GO BACK.
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| punctuality |
KRISTY T.
07/2002
vacuum cleaners
 + -1 moreTHEY PROVIDED AN ESTIMATE THE SAME DAY AND THEY COMPLETED THE REPAIR THE FOLLOWING DAY! THEY ARE VERY CUSTOMER SERVICE ORIENTED AND THEY GET RIGHT TO THE REPAIR! THEY ALSO GAVE ME AN ANGIES LIST %15 DISCOUNT WHICH SAVED ME MORE MONEY. THEY ARE REALLY GOOD, IT WAS QUICK AND EASY!
Description of Work: THEY REPAIRED OUR VACUUM FOR US (EUREKA)
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$50
Nancy H.
07/2002
vacuum cleaners
 + -1 moreTHEY HAD IT FOR A WEEK AND DIDNT DO ANYTHING TO IT. TOOK IT ELSEWHERE AND HAD IT FIXED FOR $2.05.
Description of Work: TOOK VACUUM IN FOR A CHECK UP.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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| responsiveness | |
| punctuality |
$105
JONATHAN P.
04/2002
vacuum cleaners
 + -1 moreTHEY ARE EXCELLENT, GREAT SERVICE KNOWLEDGEABLE SALES PEOPLE
Description of Work: SERVICED VACUUM
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
JANET V.
04/2002
vacuum cleaners
 + -1 moreI HAVE USED THEM FOR 11 YEARS. THEY GIVE A QUOTE ON THE WORK BEFORE DOING THE REPAIR. GAVE ADVICE ON REPLACING IT BECAUSE MOTOR WEAR WAS SO BAD. THE VACUUM IS 18 YEARS OLD. I DECIDED TO PURCHASE A NEW ONE. I HAVE ALLERGIES TO DUST AND HE GAVE THE ADVICE OF A GOOD VACUUM THAT WOULD REALLY HELP AND NOT CAUSE SO MUCH DUST.
Description of Work: REPAIRED VACUUM
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
RALPH L.
02/2002
vacuum cleaners
 + -1 moreASKED FOR A CORD TO BE REPLACED. THE REPLACEMENT CORD WAS SHORTER THAN THE ORIGINAL. THEY DID REFUND THE ENTIRE COST WHEN INFORMED THE MEMBER WAS UNHAPPY.
Description of Work: VACUUM CLEANING REPAIR
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
ALBERT & SARA K.
01/2002
vacuum cleaners
 + -1 moreDOES QUALITY WORK QUICKLY AND HONESTLY.
Description of Work: REPAIRED CORD THAT HAD BEEN PULLED OUT AND REPLACED FAN BLADE.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$57
09/2001
vacuum cleaners
 + -1 moreI CANT SAY ENOUGH NICE THINGS. HE WAS ABSOLUTELY WONDERFUL.
Description of Work: HAD VACUUM SERVICED AND BOUGHT NEW VACUUM
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$200
JOHN & BOBBI P.
07/2000
vacuum cleaners
 + -1 moreCLEANED ON TIME, VERY REASONABLE, COST-SAVING ADVICE.
Description of Work: REPAIRED VACUUM.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$100
KATE & LEN T.
08/1999
vacuum cleaners
 + -1 morePURCHASED A 3 PRONG VACUUM, PRONG BROKE WHIL VACUUM WAS UNDER WARRANTY. BEST STATED THAT PRONG WASN'T NEEDED AND REFUSED REPAIR, SALES STAFF WERE RUDE AND REFUSED TO DISCUSS. AFTER NUMEROUS CALLS, GRUDGINGLY REPAIRED.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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| punctuality |
STEVE & BARB T.
02/1999
vacuum cleaners
 + -1 moreTHEY DID A MARVELOUS JOB ON HER 15 YEAR OLD KIRBY SWEEPER. RECONDITIONING IT. IT RUNS LIKE NEW.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
ARNOLD & DORIS B.
08/1998
vacuum cleaners
 + -1 moreMEMBER FEELS THAT COMPANY DIAGNOSED A NON-EXISTENT PROBLEM.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Linda S.
05/1998
vacuum cleaners
 + -1 moreMEMBER BELIEVES THAT VACUUM WAS BROKEN BY COMPANY WHILE THEY WERE SERVICING IT.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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10/1997
vacuum cleaners
 + -1 moreSALESPERSON WAS RUDE AND ARROGANT TO ELDERLY MEMBER.
| Rating Category | Rating out of 5 |
|---|
04/1996
vacuum cleaners
 + -1 moreVERY NICE; COULD NOT REPAIR VACUUM SO PURCHASED NE
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Contact information
622 S Rangeline Rd Ste A, Carmel, IN 46032
Licensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Vacuum Cleaners
FAQ
Best! Vacuum Center is currently rated 3.8 overall out of 5.
Best! Vacuum Center accepts the following forms of payment: Discover,MasterCard,Visa
Yes, Best! Vacuum Center offers free project estimates.
No, Best! Vacuum Center does not offer eco-friendly accreditations.
No, Best! Vacuum Center does not offer a senior discount.
No, Best! Vacuum Center does not offer emergency services.
Yes, Best! Vacuum Center offers warranties.
Best! Vacuum Center offers the following services: Sales & repair of vacuum cleaners, parts and supplies, cleaning products - both residential & janitorial supplies.
Contact information
622 S Rangeline Rd Ste A, Carmel, IN 46032