Appel Heating & Air Conditioning
About us
For a quicker response time, please email us with your questions directly at [email protected] or [email protected]. We'll be able to get back to you much faster with a direct email. Award winning. It’s a matter of trust. And since 1948, Appel has been one of the most trusted names for home comfort systems throughout Hamilton County and across Indianapolis’ north side. There are lots of good reasons to choose Appel. Our Company is a great place to work—and has been Appel-family owned since 1948. Our Employees are smart, professional, and experienced – and many of them have been in the industry for more than 20 years. The quality of workmanship you’ll receive is unparalleled, and your home will be left spotless after the job is done. The Way We Do Business is special. You’ll always receive honest advice and answers to your questions. Your best interests are our top priority. Our Products are among the best in the HVAC industry. The equipment installed in your home will meet the requirements and specifications of all applications.
Business highlights
Emergency services offered
77 years of experience
Services we offer
Air conditioning & heating-sales, maintenance, repairs & installation. Thermostats & zoning.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.91,471 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 3% | ||
| 1% | ||
| 1% | ||
| 1% |
Showing 1-25 of 1471 reviews
Kristina W.
Dec 2024
Tyler fixed our furnace after hours yesterday. He arrived and was friendly and efficient. Tyler listened and took a look at our system. He found the problem was just a sticker from inside the unit had come loose and was being hit as the furnace blower turned off. I would recommend Tyler and Appel H/A.
BETHANY H.
Aug 2021
We placed a call this morning when our AC stopped working and they scheduled us for the afternoon. Our tech quickly diagnosed the problem and fixed it - he had the part handy to fix the capacitor on our outdoor unit. We are cool again!
Warren A.
Aug 2021
Very good experience with the repair man, they're professional and friendly.
Catherine E.
Jan 2021
On Dec. 30 around 2 pm I realized our furnace was not functioning, so I called Appel, who have done the maintenance on our two systems for many years. We have a maintenance contract with them. The person on the phone looked us up and offered me a choice--an emergency call on Dec. 30, or the regular maintenance (prepaid) plus whatever the repair would be on Dec. 31. I took Dec. 31. The technician arrived at the expected time, diagnosed and repaired the problem (an igniter), and did the maintenance. I really appreciate the Appel office staff having the consideration to point out that I could save a lot of money by combining the calls! (and fortunately they had a tech available on New Year's Eve!)
Response from Appel Heating & Air Conditioning
"Thank you so much! Appel strives to treat our customers like family & always provide excellent service. We appreciate you taking the time to share your positive feedback with our team."
Gregory H.
Apr 2020
They are excellent and come out twice a year to service our system. We are very pleased with them and we would highly recommend them.
Response from Appel Heating & Air Conditioning
"Thank you, [Member Name Removed]! We appreciate your kind words & your vote of confidence."
PHILLIP H.
Jan 2020
Spectacular service. I had a furnace that was “short cycling”, and I wanted to know why. The diagnosis required cutting an access panel in order to inspect the A-Coil (which was the culprit). The 2 technicians I worked with were honest, professional, and friendly (Brandon and Jim). I am an engineer by trade so I had many questions. They politely answered all my questions. Although it required a second visit for the sheet metal work, I was charged only the single diagnostic service price that I was originally quoted. I am extremely impressed with the consistent professionalism from Appel.
Response from Appel Heating & Air Conditioning
"Thank you, [Member Name Removed]! Appel strives to treat our customers like family & always provide excellent service. We appreciate you taking the time to share your positive feedback with our team."
Ilene A.
Dec 2019
It went fantastic. They were actually the company who had installed the old HVAC unit about 20 years ago! They are thorough and pleasant to work with. We also have them come do our routine maintenance on our unit. I would highly recommend them to others.
Response from Appel Heating & Air Conditioning
"Thank you, [Member Name Removed]! It is always a pleasure to provide service for such wonderful & loyal clients. Appel appreciates YOU & your vote of confidence."
SHIRLEY S.
Sep 2019
They're always fine, conscientious and they're professional and friendly. They gave me a time span and they arrive within that time span.
Response from Appel Heating & Air Conditioning
"Thank you, [Member Name Removed]! We appreciate your kind words."
Robert M.
Jul 2019
Project was completed on time and at quoted price. Thankful for the AC in this 90 degree heat.
Steve W.
Jul 2019
Just fine. Using for several years.
GERALD K.
Jul 2019
They are very responsive, and generally don't require prompting to schedule the routine maintenance. Reasonably priced.
Derek S.
Jun 2019
They were very professional. The installation was very good and quality service.
JIM B.
Mar 2019
Great. Appel installed an Aprilaire Model 600 automatic humidifier in our home on December 10th. The humidity in our basement and our home has been very comfortable.. The automatic feature based on the outside temperature is really a plus. Easy to schedule, efficient technician, pleasure to work with.
Candy J.
Aug 2018
repaired and working. Appel has done all of the heating and A/C for my home for 30+years
MARVIN V.
Jul 2018
Their work was excellent. Were in the process to replaced out ac and furnace and we will use them again.
Susan R.
Jul 2018
It went very well. Very thorough and friendly Techs.
Bart B.
Jul 2018
Smooth easy to work with
Jamie L.
Jul 2018
They came out the same day and diagnosed the problem and did a temporary repair. Within a week they came back to install the new part that was needed.
Wes W.
Jun 2018
Paul is a great professional and a great person. Take care, Wes
Keith G.
May 2018
Appel did a very good job. However, when finished, they did not clean up, leaving tracks on the floors where they worked, even though they covered stairs with long cloths. That should have been their last task, because their tracks were noticeable.
Diane C.
May 2018
Not happening. We were told the parts are coming from Japan weeks ago. Must be a slow ship a sailing. They let us use loaner old broken window units, pictured below. I hope our house doesn't burn down from electrical fire. We have to use pliers to turn the knobs on one since they are broken off. So, the Tappan heat pump A/C unit FT4BE-030 was installed in July 2013, broke down 3 times in August of 2016 and again in May 2018. It's been down for 2 weeks while we wait for parts. Appel has come twice a year to service it. It's under warranty, but that really doesn't get it fixed and running, does it. It looks nice on paper. right next to their pleasing logo, " Your Satisfaction Measures Our Success"
MIKE K.
Apr 2018
They were perfect. We been using them for many years and we have no problem since then.
Leah W.
Feb 2018
Appel came out to do a routine inspection of the furnace and found a large crack. They showed us the crack and recommended a new furnace. Nate came out and described our options. He is definitely knowledgeable and patiently answered all our questions. The guys who put in the new furnace left the garage cleaner than it was when they got there! Everyone was polite and professional. What I liked the most is that they put the little plastic booties on over their shoes, EVERY TIME they came into house. Other people do it the first time and then stop. They always put them on.
Julie W.
Jan 2018
It went really well. We had a weird vibration that the serviceman fixed. Our furnace has been running great even though it is old. The cost below is with service agreement.
JIM B.
Dec 2017
Great. Technician arrived on time. Performed required checks on equipment, and also cleaned out the inside of the heat pump unit with the hose. Changed owner supplied filter, and left detailed info on system performance. Very respectful of property, courteous and friendly. This was year one of my three year maintenance plan (they come 2x per year).
Licensing
State Contractor License Requirements
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FAQ
Appel Heating & Air Conditioning is currently rated 4.9 overall out of 5.
Appel Heating & Air Conditioning accepts the following forms of payment: CreditCard
Yes, Appel Heating & Air Conditioning offers free project estimates.
No, Appel Heating & Air Conditioning does not offer eco-friendly accreditations.
No, Appel Heating & Air Conditioning does not offer a senior discount.
Yes, Appel Heating & Air Conditioning offers emergency services.
No, Appel Heating & Air Conditioning does not offer warranties.