A PERFECT INSTALL

GIVEN THE NATURE OF THE PROBLEM WITH OUR HOUSE AND THE IMMEDIATE ATTENTION TO FIXING IT GIVEN BY PERFECT INSTALL, THE OVERALL EXPERIENCE WAS SUPERB. CHARLES STOPPED OVER THE COURSE OF THE TWO WEEKS TO FULLY EXPLAIN WHAT WAS BEING DONE AND TO GIVE AN UPDATE ON COMPLETION. THE CREW OF PEOPLE INVOLVED WERE TOP NOTCH, CONSIDERATE, AND VERY PROFICIENT. THE OVERALL QUALITY OF THE WORK WAS EXCELLENT. THE OTHER EXCELLENT QUALITY WAS THE CONCERN FOR DOING IT RIGHT.

ORIGINALLY, MR. LOGSDON WAS PROMPT, POLITE AND VERY PROFESSIONAL. HE INSTALLED WINDOWS I HAD PURCHASED FROM PELLA. I CONTACTED HIM TO DO ADDITIONAL WORK IN MY HOME AND HE WAS PUNCTUAL WITH THE ESTIMATE AND DELIVERING SAMPLE MATERIALS. ONCE HE HAD THE DOWN PAYMENT, HOWEVER, HE FAILED TO PERFORM AS PROMISED AND IS NOT RESPONSIVE.

BOUGHT WINDOWS AT MENARDS AND GOT HIS NAME FROM THERE. HIS ESTIMATE WAS LOWER THAN THE TWO OTHER COMPANIES I CALLED. RESCHEDULED 1ST APPOINTMENT DUE TO DEATH IN FAMILY (UNDERSTANDABLE). GOT THE JOB DONE IN ABOUT 3 HRS, HAD TO DO EXTRA ROUTING AND TRIM WORK, BUT WAS STILL $25 LESS THAN ORIGINAL ESTIMATE. CLEANUP WAS OK BUT NOT PERFECT. THEY ALSO DO GENERAL CARPENTRY.