Pro-Tec Termite & Pest Control

It went very well. Mr. Ross was professional and answered my questions on the site visit. He walked with me around the entire foundation pointed out what he would do to deal with the problem. He provided me an estimate of the cost without any pressure. Once, I accepted the quote a few days later, Mr. Ross arrived at the mutually agreed upon time and performed the services in an efficient manner exactly as he said he would. I appreciated his honestly and willingness to explain to me what he would do and how he would do it.

My first contact by telephone with owner Ron Ross involved several questions on what was involved with an inspection & pricing. He gave a brief history of his company. He was on time for the set appointment a couple days later. As he proceeded with the inspection, he patiently explained in layman terms what he was looking for, termites very existence, how they caused damage, etc. On checking the premises, he showed me that previous treatment had been done by certain markings in the foundation. Bottom line: no further treatment is necessary at this time. Mr. Ross patiently answered all questions I had throughout his visit, and even when I called him the next day. I am very happy with the personal & professional way he handled this whole transaction.