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Bluffton Plumbing, Heating & Electric

About us

The history of Bluffton Plumbing and Heating dates back to the early 1920’s when Ames & Emi Steffen started the Bluffton Tin Shop. At that time, most furnaces were coal fired or oil fired with natural gas furnace installations having to get a special permit to hook up to natural gas lines. The company was located at 205-207 N Main at that time and remained in that location until the 1990’s. As technology changed, so did Bluffton Tin Shop as it changed its name to Bluffton Heating and Sheet Metal and then to Bluffton Heating & Plumbing, Inc. and then finally to Bluffton Heating and Electric. We may have changed our name, but our dedication to quality products and services has always remained the same. In all that time the business was owned by the Steffen Family relatives until the 1990’s when it was sold to James Ottjes. We relocated in 2004 to 2095 Commerce Drive, Bluffton, IN (located just East of Lowe’s). We now offer a full line of service and products in electrical, plumbing, heating and air conditioning.

Business highlights

Emergency services offered
105 years of experience

Services we offer

Complete plumbing, heating and air conditioning and electrical service.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Reviews
4.69 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
0%
2
0%
1
11%
Showing 1-9 of 9 reviews
Jennifer K.
Dec 2022
1.0
$6,700
Installed on-demand water heater but charged extra to have electric ran to the unit. Replaced CPVC of house to water heater, shower, toilet, bath sink, and kit. sink, afterwards many of the fittings leaked. Got another estimate to finish work and repair leaks, cost was $1800.00. Workers left several items in crawl space which another plumber found. Called for them to pick up items but took three weeks for them to show up and when they did they accused us of stealing several items. We also called on several occasions to try and resolve problems only to be yelled at continually. Had them hang some dry wall and was unhappy with the result because there were several bubbles under tape and it took me two hours to sand down. They also accused me of sanding down their work too soon but if you will notice in the pictures that was far from the truth. They sent a bill that stated NET 30 on the invoice only to demand the bill be paid quicker or they were going to add 30% to the amount owed. This business is deceitful, liars, and rude.

Benjamin G.
Jan 2018
5.0
Yes, I recommend this pro
From the first estimate to final completion, everything went smoothly, and the whole team was very professional. I always give them a call first when I have a project they may need to be involved in. I am so glad I had Angie's List to find them, because they are truly the best in the area.

Kevin J.
Dec 2014
5.0
Yes, I recommend this pro
$252
Started out with a sewer smell in the basement.  In a few days the the sanitary sump pump stopped working flooding the basement with well "nasty stuff we don't talk about".   Flood wasn't bad and was contained around the sump, but yuk!  Bill cleaned out the system and replaced a faulty float switch, then sealed everything up so no more smell again.  The pipes were very noisy and clanged when the pump shut off.  Bill and his associate fixed it all!  Plump works great, no leaks, no smells, and no clangs!!!  Bill did a great job explaining what he was doing and why we were having the problems we were having.  Was very careful with the stuff from the sump (yuk again).
Thanks again to Bill and his associated and thanks to Bluffton Plumbing for come out the next morning.  I will definitely call again if I have other problems.

Tina F.
Feb 2014
5.0
Yes, I recommend this pro
$2,700
This is the second time I hired this great group of people. Their attention to detail, suggestions and recommendations were outstanding. After having them look at our circuit breaker box because of a problem we were having with a breaker tripping often, it was discovered that the breaker was burned out, melted wire and the whole shebang. They saved us from a potential house fire. They also recommended that it was more cost efficient to replace the whole box instead of updating each circuit individually. They are conscious of any messes they make and clean everything up before leaving and are extremely pleasant to work with on the phone and in person. I will continue to hire these people for all of my electrical, plumbing and heating woes. Thank you!

Jean S.
Jan 2014
5.0
Yes, I recommend this pro
.

Tina F.
Dec 2013
5.0
Yes, I recommend this pro
$2,895
If I could give this company an A+++, I would! Very professional, extremely responsive and very punctual! From the estimate to completion of the project, everything that was promised was completed on time. Communication was excellent and organized. Actual time spent working was 8 hours the first day and 7 hours the next day. It was a dream and I've found my new resource for plumbing, heating and electrical for sure!
Top notch people!

Karen S.
Apr 2012
5.0
Yes, I recommend this pro
$600
They were very cooperative and professional and worked with us in our time frame, as more than one trip was required because of delivery issues etc. We really appreciated that they disposed of the old vanity and stool for us.

Karen S.
Mar 2012
5.0
Yes, I recommend this pro
The value is really good. Their workmanship has been good, too.

Cherie H.
Feb 2012
5.0
Yes, I recommend this pro
$125
My old bathroom sink faucet was very old and leaky. I decided to have a professional change it. On the day of the appointment they called so I would know when to expect them. The workman was on time, polite and professional. The job was done efficiently. The mess was all cleaned up. The water deposits from around the old faucet were cleaned. Between the shiny new faucet and the shiny old sink my bathroom looks 100 percent better. I am very happy with their work and would call them again.
Response from Bluffton Plumbing, Heating & Electric
"Thanks for the good report. Cell phones help to let customer know we are on the way."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Bluffton Plumbing, Heating & Electric is currently rated 4.6 overall out of 5.

Yes, Bluffton Plumbing, Heating & Electric offers free project estimates.

No, Bluffton Plumbing, Heating & Electric does not offer eco-friendly accreditations.

No, Bluffton Plumbing, Heating & Electric does not offer a senior discount.

Yes, Bluffton Plumbing, Heating & Electric offers emergency services.

No, Bluffton Plumbing, Heating & Electric does not offer warranties.