Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
About us
Tonya’s Touch is a family-owned cleaning services business with more than 20 years of history building great relationships with our customers and delivering amazing results you can smile about. Our greatest passions are cleanliness and happiness. Our mission is to bring you both! We strive at Tonya’s Touch to have a great quality service at a reasonable price. If you have a problem, we never leave it unsolved. This is why we have been voted the #1 cleaning service according to Bloomington’s Herald-Times. Family owned & operated. Cost is determined by the job. General cleaning is by the hr. $35/hr./person
Business highlights
Emergency services offered
36 years of experience
Services we offer
Gutter, House Cleaning, Window & Floor
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.671 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 77% | ||
| 13% | ||
| 3% | ||
| 4% | ||
| 3% |
Showing 1-25 of 71 reviews
Joe R.
May 2023
We highly recommend Tonya's Touch for their house cleaning services. Their personnel are very competent and thorough and will leave your house feeling "nice and clean."
Response from Tonya's Touch Inc
"Thanks [Member Name Removed]!!!"
Karen L.
Apr 2018
Great experience!! We had them come out and do all of our windows inside and out for our spring cleaning. ( 3 story home) The windows look fantastic and we are really pleased. The crew was very polite and respectful of our home which I really appreciated! I have used them a few times for window cleaning and we continue to be thrilled with the results
Response from Tonya's Touch Inc
"Thank you. It is always a pleasure working with you."
Karen L.
Jul 2017
Awesome!! They showed up exactly when they said they would. They did a great job. The appliances looked like new after they were finished. At the end, they walked me around to be sure that we were satisfied with the job. I noticed a few spots they missed initially, but they were instantly fixed when I mentioned them. They did a great job. Tonya called and had the carpets cleaned at the right time as well. They were very considerate! We put the condo on the market the next day and it sold instantly and they commented about how great the condo looked. Thank you Tonya!
Response from Tonya's Touch Inc
"Thanks so much for the awesome review! I am so glad it sold so quickly for you! We will see you next year to clean your windows!"
Karen L.
Mar 2017
Fantastic!! They showed up exactly when they said they would. Very professional and very respectful of our home. I felt very comfortable with them in my home. The windows looked fantastic when they were done!
Response from Tonya's Touch Inc
"Thank you so much for the review. Its a pleasure doing work for you. Be blessed"
Julia L.
Aug 2016
The tenants already did some general cleaning. Tonya talked with me about exactly what I wanted to get done. They did all the work and charged me a reasonable rate, without going over the estimate like other companies. The crew was there early and worked hard the whole time. They were very courteous and made sure that I was satisfied with the work. I was very happy with the service. I will definitely use them again.
Response from Tonya's Touch Inc
"Thanks for the review [Member Name Removed] it was a pleasure working with you."
Lisa B.
Jul 2016
unknown
Response from Tonya's Touch Inc
"Thanks for taking the time to give us a review we appreciate your feed back"
Steve V.
May 2016
unknown
Response from Tonya's Touch Inc
"Thanks so much for the review. We appreciate feed back from our customers. Please give us a call and let us help you out again some time. Have a blessed summer."
Debra P.
Mar 2016
The two guys were almost done cleaning when I got there. They were very thorough, wiping every surface. They did a great job. Even my husband commented on how clean the rugs looked! I got a smile on my face every time I checked for dust in all the rooms over the next couple of days and did not find any. Tonya was flexible and friendly to arrange things with and the crew did a wonderful job. I would definitely have them back again.
Response from Tonya's Touch Inc
"Thank you so much for the fabulous review! I was glad you chose to call us and use our services and we will be glad to do more work for you when needed."
Douglas G.
Mar 2016
unknown
Response from Tonya's Touch Inc
"Thanks for taking the time to give us a wonderful review. We appreciate your business and hope to see you again in the near future."
Robert E.
Mar 2016
unknown
Response from Tonya's Touch Inc
"Thanks for the great review. We hope to be able to clean your windows for you again! It was nice to meet you and take care of your beautiful home. Happy Easter!"
Mary M.
Feb 2016
I called Tonya's Touch to please come and do some general cleaning for my mother. She's 85 years old.
Bonnie and Susan came and cleaning the kitchen, the inside windows, re-hung her curtains for her and cleaned and waxed her living room, dining area, and 2 bedroom floors.
Mother's words were "they worked like Trojans." She was extremely pleased with their service and how her home looked afterwards. I'm sure she will be using Tonya's Touch again.
Bonnie and Susan came and cleaning the kitchen, the inside windows, re-hung her curtains for her and cleaned and waxed her living room, dining area, and 2 bedroom floors.
Mother's words were "they worked like Trojans." She was extremely pleased with their service and how her home looked afterwards. I'm sure she will be using Tonya's Touch again.
Response from Tonya's Touch Inc
"Thanks so much for the amazing review! We hope to hear from you again."
Chuck B.
Feb 2016
unknown
Response from Tonya's Touch Inc
"Thanks for the great review we appreciate feed back it's the life of our business. Hope to see you again soon!"
Charles M.
Feb 2016
unknown
Response from Tonya's Touch Inc
"Thanks for the great review we appreciate your feed back and hope you call us again soon to clean for you!"
James A.
Dec 2015
Details given above.
Response from Tonya's Touch Inc
"[member name removed], Please feel free to call the office when something like this happens! We will be more than happy to give you a free cleaning to make up for this. We have a 100% satisfaction guarantee and it doesn't appear that you are happy. I will try contacting you after the holiday or you can feel free to call me! I hope you have a Merry Christmas!"
Mary M.
Sep 2015
Bonnie arrived exactly on time, 9:00 am.
She had all her supplies with her, including cleaning supplies, mops, rags, etc.
She was so incredibly nice. She asked what I wanted done and I explained everything and she immediately got started. She first swept the floors, then moped them followed by wax. She actually sat on the bathroom floor and cleaned it and the toilet around the bottom.
Bonnie was professional, very nice, and did an excellent job. I would definitely call Tonya's Touch again and see if Bonnie is available. I was very pleased with the experience and my house looks better than it has in a long, long time!!!
She had all her supplies with her, including cleaning supplies, mops, rags, etc.
She was so incredibly nice. She asked what I wanted done and I explained everything and she immediately got started. She first swept the floors, then moped them followed by wax. She actually sat on the bathroom floor and cleaned it and the toilet around the bottom.
Bonnie was professional, very nice, and did an excellent job. I would definitely call Tonya's Touch again and see if Bonnie is available. I was very pleased with the experience and my house looks better than it has in a long, long time!!!
Response from Tonya's Touch Inc
"Thanks so much for the lovely review!"
Beth P.
Sep 2015
unknown
Response from Tonya's Touch Inc
"(Removed member name) I will be sure to let your crew know about this sorry you were having an issue."
Matt S.
Sep 2015
unknown
Response from Tonya's Touch Inc
"Thanks [removed name]it was a pleasure working for you. Hope to help you out in the future."
Kevin D.
Jul 2015
.
Response from Tonya's Touch Inc
"Thanks for the great review. Hope to work for you again!"
C G.
Jun 2015
The ladies were very, very nice, just didn't do a great job. I re-did a lot of what was done when they left. I paid for a special deal of 4 hours (2 workers for 2 hours each) and they cleaned a 4 bedroom house, except carpets had just been cleaned so I did not need vacuuming downstairs. 2 of the bedrooms had a bed and nightstand only and are rarely used, so not much there; I also had them skip my son's room, so the only bedroom that had much furniture was the master, which only needed dusting and vacuuming; they spent most of the 2 hours upstairs doing 2 baths and the bedrooms, and I am not sure why. House was not cluttered or all that dirty. They did not finish in time so I ended up paying for extra time- the kitchen was only partially cleaned, and they asked me if I wanted them to go ahead and leave it unfinished or finish up and pay extra!! The special listed on here said they would do deep cleaning of kitchen and appliances, which was not done. When I mentioned this as they were leaving, I was told that 'no one tells them when there is a special, so they don't know what all is included when they are sent here'. I asked for them to clean cobwebs and help me do the 'extras' so I could get ready so I could place the house on the market; this was not done. Ceiling fans had to be dusted after they left, which I was hoping they would do. VERY disappointed. Will not use again.
Response from Tonya's Touch Inc
"I really wish you had called about not being happy. The 2 hour coupon you bought for 4 hours would for sure not be enough time to get a DEEP clean on a 4 bedroom house. It also doesnt cover lightfixtures and insides of appliances. Its for a general cleaning which is vacuuming, dusting, bathrooms, floors, things like that. A deep clean of a 4 bedroom home to get ready for selling would take 2 people AT LEAST an entire day. Deep cleaning is time consuming and I'm sorry we werent on the same page with how much time you would need. I'm certain the girls were trying to get as much done as they could in the 2 hours you had purchased at the discounted coupon price. They were probably thinking quantity for you. PLEASE let me know if you want us to come touch up the cobwebs and general things we missed. Sounds like you needed more time but they werent sure you wanted to pay for it. We NEVER want an unhappy customer out there ao please let me know what we can do to fix this situation and we will do it."
Martha V.
Jun 2015
We had a problem with them. I will never use them in the future.
Response from Tonya's Touch Inc
"(removed member name) we could not get the detail of cleaning you wanted done in the 2 hour slot and you were not willing to pay the price to get the time allotment we needed. Sorry we couldn't come to an agreement on this. It was going to take at least 3 hours to get your home cleaned and you weren't willing to pay for the time. This was the only problem we had with your cleaning."
Rebekah F.
Apr 2015
unknown
Response from Tonya's Touch Inc
"I really hate to leave an unhappy customer out there! I'm sorry that we didn't resolve your problem. Give me a call sometime and we can for sure reclean the windows and make them worth an A"
Karen L.
Apr 2015
Great! They were very responsive to our messages. Great job quality. Will now use them twice a year for window cleaning
Response from Tonya's Touch Inc
"Thanks so much for business and the great review we really appreciate it ! Hope you have an amazing week and we will wait to hear from you this fall."
Susan S.
Jan 2015
unknown
Response from Tonya's Touch Inc
"Thanks for the great review. I will be sure to let Steve and Steph know you posted this about them. We will be waiting on your next call. Have a great week!"
Thomas H.
Jan 2015
unknown
Response from Tonya's Touch Inc
"Thanks for your review. We appreciate the work you gave us. Hope the move went well."
Michelle C.
Jan 2015
unknown
Response from Tonya's Touch Inc
"Thanks for the review. Please know in the future if your quality of work is not an A we will return and make it an A. Hope to hear from you again in the future. Have a great week."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Tonya's Touch Inc is currently rated 4.6 overall out of 5.
Tonya's Touch Inc accepts the following forms of payment: CreditCard
Yes, Tonya's Touch Inc offers free project estimates.
No, Tonya's Touch Inc does not offer eco-friendly accreditations.
No, Tonya's Touch Inc does not offer a senior discount.
Yes, Tonya's Touch Inc offers emergency services.
No, Tonya's Touch Inc does not offer warranties.