
RCV Roofing, Siding & Gutters
About us
Local veteran owned and operated, internal insurance claims specialists, full roof replacement, repairs, insurance adjuster specialists, general roofing, homeowners insurance repairs, storm damage repair, seamless gutters and gutter guards
Business highlights
Services we offer
RCV Roofing specializes in full roof, gutter replacements and repairs. Free estimates and inspections., siding
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
92% | ||
2% | ||
1% | ||
1% | ||
4% |
Filter reviews by service
"Hello [Member Name Removed]. We are sincerely sorry that you did not have a positive experience with RCV. Our clients are typically very happy with our services, so it is disappointing that you feel this way. It is a bit difficult to respond to this review, as we have never had any interaction with you. We worked with [Member Name Removed] every step of the way and during our last meetings and conversations with [Member Name Removed], he was very happy. You are correct, we did come out numerous times to address any and all concerns or issues [Member Name Removed] had. We always responded in a very timely manner and made [Member Name Removed]’s concerns a top priority. We do care, are responsive, have integrity and will always make it right for our customers. As far as the landscaping, everything was grown up around the house making it impossible to get to the house without disturbing it. Please refer to the photos in the link below. “Please have fragile valuables that are hanging on the outermost walls (walls with windows) removed, along with anything that may be damaged within 15ft surrounding your home/building on the outside.” Please understand that this is a construction site. We do our very best to protect any items that were not removed as we requested, but accidents do happen. We greatly apologize that a planter was damaged and hope you will remember the 12% discount that was applied to the invoice. Our siding teams at times bring a microwave to jobsites so that they can eat lunch quickly and continue the project. I assure you that RCV would NEVER steal from anyone! We take pride in the integrity or our employees and crews. It was an honest mistake that our crew thought that the removed siding on the trailer was for the project. Again, we greatly apologize, but to claim that our RCV family are thieves is extremely offensive! We are a veteran owned company and take great pride in that. Integrity is and always will be more important to us then making a profit. Link to photos: [Link Removed]"
"Mr.[Member Name Removed], We are sorry that your experience with RCV was not to your expectations, after several visits to your home. As stated on the phone with you, it is hard at times to diagnose a leak location on a roof that is older in age or potentially installed improperly. You contacted us on 3/17 and requested work done on your property immediately, which you felt that you diagnosed the problem area for us. You did not want a tarp and wanted some shingles hand sealed and a pipe boot replaced, which was done. After the next rain, 3/18, you called and said it was leaking again, and requested us to come back. During that visit you declined a tarp a 2nd time. After more rain, we were called and requested to install a tarp this time around, which we did on 3/25. These visits and the work performed was the $400 charge (hand sealing, pipe boot, tarp). Being fully transparent, we did not offer a refund from the repairs as you stated above in your comments as it cost us labor, material and travel. We wrote an estimate on 3/31 for repairs to replace a valley and added a $400 discount to offset the charges from the previous repairs/visits. We were not contacted after we sent the estimate to you. On 4/7 you made the post on Facebook, at that time we called you and we discussed everything stated above and that you were not happy with the $400 offset and that you would hire a handyman to remove the shingles and install rubber underneath. Here are the photos, showing the visits and records on our account: https://app.companycam.com/galleries/duvWWhaA We feel we have been more than fair and greatly apologize that you are not satisfied. Our expenses were higher than what we charged you, so your claim that we made a quick profit is completely wrong. Our reputation is more important than the bottom line and because of that we were willing to take a loss. You are more than welcome to contact us anytime, but if you don’t, we understand and wish you the absolute best."
"Hello [Member Name Removed], I am sorry that you did not have a better experience with RCV. One of our top priorities as a business is to bring professionalism to the trades and I cannot apologize enough that you did not experience this. Your comments will certainly be addressed with the entire RCV family so we can learn and improve from this. Please let us know if you would like for us to come back out for an additional cleanup. If you ever have an issue or question or would like to meet with management, we are only a call away."
"Thank you for your feedback and kind words. We appreciate your business and are glad you are satisfied with our services."
"Thank you for the kind words [Member Name Removed]! It was a pleasure working with you and Barry!"
"Thank you [Member Name Removed] for your kind words! We appreciate the feedback and your business. We hope you are having a wonderful summer and will look forward to working together for future projects."
"Thank you [Member Name Removed]! We greatly appreciate your kind words and business! If there is anything else you may need in the future, we will be here for you. We wish you the absolute best!"
"Thank you for your kind words [Member Name Removed]! It was a pleasure working with you and your family and we truly appreciate your business. We hope you have a wonderful summer!"
"Thank you for the very kind review. We are glad your we're happy with our services. Thank you for your business!"
"Thank you for your kind words. We truly appreciate your business. We will address a more thorough cleanup with tree/branch trimming at our company meeting. Thank you for the feedback, it is very helpful!"
"Thanks Bill! It is always a pleasure working with you Sir!"
"Thank you for the kind review. We appreciate your business."
"Thank you for the kind review. We greatly value your business, you were a pleasure to work for!"
Licensing
State Contractor License Requirements
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