Keller Heating & Air Conditioning Inc
About us
Family owned & operated since 1972. Financing available. 20+/- employees
Business highlights
Emergency services offered
53 years of experience
Services we offer
Residential heating & cooling, commercial heating & cooling, garage heaters, indoor air quality survey/analysis, installation, parts & factory trained technicians. geothermal, repair and replacement, water heaters
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.753 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 13% | ||
| 0% | ||
| 2% | ||
| 2% |
Showing 1-25 of 53 reviews
D D.
Apr 2019
They are excellent, courteous and trustworthy. They are responsive and the quality of their work is top notch. I would highly recommend them and I will use them again.
Brad B.
Feb 2018
Very well. They came out and gave us an estimate and the new furnace was installed a week later. Everyone was very knowledgeable and nice. Very happy with the new furnace and the installation. I would definitely use Keller again.
Response from Keller Heating & Air Conditioning Inc
"Thank you for your kind words and we so enjoyed installing your new equipment. We are looking forward to meeting your HVAC needs in the future. Thank you for choosing Keller Heating and Air Conditioning, Inc."
Becky O.
Aug 2017
I'd give them an A on everything. They installed our unit when we built our house. Over twenty years we've had them over several times to just kind of check on things and maybe repair something. I think our air conditioner froze up one time and they came in and fixed that. We had a leak, they fixed that. One of those things, we use them all the time.
D D.
May 2017
Totally all A's! I've had lots of work done in my life time and several properties. They were responsive. They were very helpful and educational about products from the sales person to the service man. They've always been prompt, timely and they helped me save money with credit cards and rebates for taxes. I would give them straight A's all the way down line. I would highly recommend them to anyone in need of any kind of HVAC work- maintenance or anything.
Robert B.
Dec 2016
unknown
Linette G.
Dec 2016
Was on a Saturday night and the technician had to get someone to open the store to get the part he wanted. He went to get it and repaired the furnace even though it took until 11pm.
Homeowner
Sep 2016
It went well. They have good price too. I always use them.
Charlotte H.
Sep 2016
unknown
Evelyn H.
Aug 2016
The two men who came to install the new HVAC system arrived at 7:45am and worked until after 6pm. They took away the old equipment after putting down a tarp to protect the flooring. The new Carrier HVAC system cost $6371 but came with a $200 Carrier rebate, and a $250 rebate from Vectren and a $250 rebate from Duke Energy. The office person filled out the rebate forms for me after I gave her the information she needed. That was a big help, plus we are suppose to get a $500 federal tax exemption because of the increased efficiency of this system. It's only been about 3 weeks since the work was done, but the AC is working great and we're very happy with how relatively quiet it is. No more booming on and off which is what the older unit did.
Carol L.
Jan 2016
unknown
Jacob G.
Oct 2015
unknown
Jack B.
Jul 2015
unknown
Response from Keller Heating & Air Conditioning Inc
"Thank you for your positive review. We appreciate your business."
John H.
Dec 2014
I was happy not to have to buy a new unit yet.
Terri S.
Dec 2014
unknown
Sue F.
Sep 2014
Two service men came. They were both extremely professional and courteous. I have a manufactured home and they told me Keller no longer services mobile/manufactured homes, but they could still clean it for me if I wanted. I felt terrible they traveled quite a distance, so I told them to go ahead. They did a great job cleaning, and they were able to fix a part that was going bad. They showed be a couple of things that may need taken care of when I do call a service man, and they answered other questions I had. If Keller Heating and A/C worked on my type home, I would most certainly use them again. These 2 service men are quite a credit to Keller.
Max P.
Jun 2014
unknown
Response from Keller Heating & Air Conditioning Inc
"Thank you for your continued patronage. It is a pleasure to serve you."
Casey B.
Jun 2014
We were in a pickle, new house, 7 months pregnant, 15 month old daughter at home and no A/C going into June! Keller provided prompt, upfront pricing for our home, including the removal of a defunct older system that was unnecessarily causing mold. Their staff was top notch from Doug, who did our estimate, to Shane and his crew who did the work, to the folks in the front office who helped us process payments and document serivces for our warranty requirements. Couldn't have asked for better treatment, and the work was done on time, on budget, and with care and concern for our home. I would recommend this company to anyone! They truly take pride in their work.
Response from Keller Heating & Air Conditioning Inc
"Thank you for the kind words and we are happy that you are completely satisfied with our work and our response time. It has been a pleasure to take care of your HVAC needs and we look forward to serving you in the future."
Geoffrey B.
Apr 2014
Everything went great , on time and professional
Roy F.
Mar 2014
Great job, on time, accepted Angie' s coupon so excellent!!!
Greg R.
Mar 2014
They were good. They were just prompt to come over. They fixed my water heater when it wasn't working like almost right away so that was really nice.
Theodore C.
Jan 2014
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Maurice A.
Jan 2014
air unit was just out of warranty with a seriously defective condenser unit. Charlie Keller made arrangements for Carrier to warranty the defect and install new unit.
Diane H.
Jan 2014
This is a few years ago, so my initial comments are off the list now. But it deserves to stay on because it shows the lack of integrity of the company owners. I had Keller come in to fix something in my heat pump/ heating system a few years back, in the basement. Apparently, there is a dehumidifier as a part of it, and there is a hose that drains condensate in the system and delivers it to the sump pump. This happened shortly before Thanksgiving. I returned from being away at Thanksgiving to a flood in my basement (where the heater etc are). Keller was called in. Keller couldn't figure out the problem. They said it was the sump pump. I called in Magna Dry. Magna Dry figured out that the Keller repair person had neglected to reconnect the condensate drain tube and put it back into the sump pump for safe water collection and removal. The Keller owner and his insurance company came, acknowledged the solution found by Magna Dry, and then refused to pay anything for the carpeting because they claimed "no damage was done". For that matter, they didn't even pay me back for all of the Magna Dry charges. I have never used nor recommended Keller after that. They have sloppy practices and they do not stand by their work or any damage that is done through that sloppiness.
Rodney Q.
Jan 2014
Very friendly and helpful
Carolyn M.
Oct 2013
I purchased an Angie's List Big Deal for this service and it was okay. Actually, they really did not do what I asked them to do and they changed it around and stuff. They said they would give me some discounts, but the service was average. They did come out right away. After they did the inspection I ended up purchasing an entire new systems because they suggested that it would be better if I get it replaced. I was expecting a whole new inside and outside system, but they only gave me a partially new one and I am not sure what they did. I ended up keeping the inside furnace, but replacing the outside A/C unit. It was a little confusing, but overall I am happy with it. I had them come again yesterday to address an issue with the air conditioner. I think they were a little overpriced, plus the workers were not as professional or conscientious I think. The company itself was fine.
Licensing
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FAQ
Keller Heating & Air Conditioning Inc is currently rated 4.7 overall out of 5.
Keller Heating & Air Conditioning Inc accepts the following forms of payment: CreditCard
Yes, Keller Heating & Air Conditioning Inc offers free project estimates.
No, Keller Heating & Air Conditioning Inc does not offer eco-friendly accreditations.
No, Keller Heating & Air Conditioning Inc does not offer a senior discount.
Yes, Keller Heating & Air Conditioning Inc offers emergency services.
No, Keller Heating & Air Conditioning Inc does not offer warranties.