Bender Lumber Company

Founded 1931 • With Angi since May 2016

1.0

(1) Verified Reviews

Business Details

Phone Number

Address

6002 W State Road 46

Bloomington, IN 47404

Description

Full Service Hardware Store, Building Supplies, Roofing, Siding, Windows, Doors, Kitchen & Bath Design, Kitchen Cabinets, Countertops, Granite & Quartz surfaces, Paint, Tools.

Verified Reviews

A few reviews for this pro...
1.0

10/17/2018


Leanna R.

As a consumer, this was one of the worst experiences of my life. Most of the operation is utter chaos. Just one example of this is that ordered products were lost multiple times in the store. The wrong products were ordered multiple times, and then I was told I would need to do the work to separate wood for pick up. (I declined.) One salesman repeatedly failed to order product over the course of months despite being asked 5 or 6 times and we had to order product elsewhere. This same salesman sent accusatory, hostile emails filled with lies when we respectfully requested to change locations and salesman. Charges were incorrect, accounting was a mess, and we had a huge pallet of wood sitting in their lumberyard for a month undetected- during inventory! To top it off, one pallet of siding was never delivered, yet the president of the company declares that we received all ordered products. What kind of company places the burden of proof for delivery on the customer? I find it very telling that the president repeatedly stated his company was “above board.” Beware folks- you only make such statements when you aren’t “above board”- otherwise your actions speak for your integrity. In fairness, the product itself was outstanding and the delivery drivers were delightful. Unfortunately, this does not make up for such a deplorable customer experience. There is a reason many contractors avoid Bender Lumber- many, in fact! My hope is that this review helps someone else avoid the nightmare of dealing with what we did. Please do note that this is FAR from comprehensive; a thorough description of the ordeal would easily fill pages upon pages!

Description of Work
Building Supplies

Category decks, roofing, siding, home improvement stores

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    Hardware & Home Improvement Stores
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, Discover, Financing Available
    Warranties
    Satisfaction

    Services Offered

    Kitchen & Bath Design, Door & Window Installation, Storm Door Installation, Kitchen & Bath Installation

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Bender Lumber Company

    How is Bender Lumber Company overall rated?

    Bender Lumber Company is currently rated 1 overall out of 5.

    What days are Bender Lumber Company open?

    Bender Lumber Company is open:

    Sunday: 10:00 AM - 5:00 PM

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 8:00 AM - 5:00 PM

    What payment options does Bender Lumber Company provide

    Bender Lumber Company accepts the following forms of payment: Check, Visa, MasterCard, Discover, Financing Available

    Does Bender Lumber Company offer free estimates?

    Yes, Bender Lumber Company offers free project estimates.

    Does Bender Lumber Company offer eco-friendly accreditations?

    No, Bender Lumber Company does not offer eco-friendly accreditations.

    Are warranties offered by Bender Lumber Company?

    No, Bender Lumber Company does not offer warranties.

    What services does Bender Lumber Company offer?

    Bender Lumber Company offers the following services: Kitchen & Bath Design, Door & Window Installation, Storm Door Installation, Kitchen & Bath Installation