Beech Grove Locksmith

My wife and I were leaving for our baby's first doctor's appointment. Our son was less than a week old. On our way out of the house, we locked our keys in the house. My wife, myself, and our 5 day old baby were locked out. It was 10am. It was very hot outside. I found Beech Grove Locksmith in a Google search on my Smartphone. I called them first because they were the closest to our house. I told them about our situation. At this point, speed of service was our only concern. I talked to an individual with Beech Grove Locksmith. I asked him how quickly they could get to my house. The individual said, ?20 minutes, 30 minutes maximum?. That phone call was made at 10:02am. The technician arrived at my house at 11:50am. An hour and a half later than the ?maximum? I was told! Over the hour and fifty minutes that my family waited, I spoke with individuals in the Beech Grove office 3 or 4 times. Each time the individual in the office said the technician was ?10-15 minutes away?. When the technician finally arrived, over an hour and twenty minutes later than I was promised, he said that he was the night technician. The technician said the office had to call him back to work and get him out of bed because they did not have an available technician. The technician who came to the house was pleasant and had the door open in 10 minutes. However, the entire experience was negative because of the extremely long wait. I would never, ever, use Beech Grove Locksmith again.