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05/10/2021
Vanessa N.
I called the company and explained the problem over the phone. She sent two people out out but never told me there would be a charge. When they arrived, the service tech told me that the cobwebs in front of the sensors mounted near the floor of the garage by the tracks was causing the problem and that I needed to clean the cobwebs blocking the sensors. They wanted to charge me $95 to service a garage door that just needed the cobwebs cleaned from its sensors to work properly- a charge they never told me about prior to sending someone out. I spoke to the owner of the company who was very unprofessional. He basically accused me of lying and said the charge was valid.
Description of Work
Needed to know why our garage door would not close all the way
Category garage doors
Services Performed? Yes
Work Completed On 05/10/2021
Service Provider Response
When someone calls a service provider to come out and perform services there is a charge. The customer knew the charge ahead of time and kindly left out that she even requested the $15.00 off coupon which made the bill $80.00. She also kindly left out the part about having track fixed or straighten. We treat our customers with the upmost respect and had the customer only had cobweb issues we would have gladly done this for no charge.11/23/2020
Vince D.
Should be a simple job for a Garage Door Professional. Found their number on a sticker on my garage door. Called for quote on Monday, their man showed up Tuesday. .....and a week later never heard back from them about a quote or anything. They are obviously not hurting for work and are too busy to do the work I need done ASAP (emphasized that to them as as well) so I hired another Pro who quoted today and will be doing the work tomorrow.
Description of Work
Replace Rubber Weather Seal from Door
Category garage doors
Work Completed On 11/23/2020
08/21/2020
Barbara D.
Was very pleased with the work they did. Eddie and A. J. were professional and efficient. They showed up on time, were friendly and well-mannered, and didn’t leave any mess behind. In addition, they went above and beyond what was contracted, by making a much-needed repair to my entry door! I have used A-1 twice before, and because they treat their customers respectfully and do a great job, I will continue to call them for any future garage door needs.
Description of Work
New garage door opener, plus repairs to a second garage door.
Category garage doors
Cost $750
Services Performed? Yes
Hire Again? Yes
Work Completed On 08/21/2020
06/27/2019
Steve D.
Arrived on time. Unloaded his truck and spread out his equipment like he knew what he was doing. In no time, he had removed the old door and loaded it on the truck while laying out the new door. Obviously, this guy was familiar with this project. I pretty much stayed inside to stay out of the way. I was surprised at how fast and efficient this job went. I could not be more pleased with my new door. I think the price of these doors are high in general.
Description of Work
Replace an old damaged garage door
Category garage doors
Cost $1,200
Services Performed? Yes
Hire Again? Yes
Work Completed On 06/26/2019
06/26/2019
GEORGE W.
We've used A-1 Garage Doors Bargersville in the past. (see previous review) so it wasn't hard to consider them when one of the springs on our garage door broke. Even though our previous experience was great I still checked prices with a couple other options. I wasn't surprised that another company was a little cheaper than the price quoted by A-1. What I had to decide was whether or not a 9% ($24) lower price was worth potential hassle or disappoint. It was an easy decision to pick (again) A-1 Garage Doors and we weren't sorry at all. Steve, the service tech arrived about 20 minutes early, was friendly, and very professional. I'm as serious as I can be when I say it took him little more than 25 minutes from start to finish to replace both springs. When he told me we were all set I was shocked. I had blocked off an hour of my schedule and gave myself extra time to get to my next appointment in case things went long. Instead of rushing to the next thing I was able to sit and enjoy a cup of coffee instead of grab and go. It has been about two weeks and the garage door continues to work great. It pays to use companies with this level of professionalism and experience.
Description of Work
Replacement of broken spring(s)
Category garage doors
Cost $245
Services Performed? Yes
Hire Again? Yes
Work Completed On 06/13/2019
12/01/2018
Jack S.
Called several different companies to obtain an estimate on replacing a brown colored garage door. They were willing to come out to the house in the evening due to on my work schedule. A-1 Garage doors were also the only company that quoted replacing the garage door to match the color of the old door. The owner himself came to the house and throughly explained what insulation factor should be considered based how we used the garage. Received a replacement quote the next day and I had a new door by the end of the following week.
Description of Work
Garage door replacement
Category garage doors
Cost $1,100
Services Performed? Yes
Hire Again? Yes
Work Completed On 11/15/2018
08/13/2018
Bryan B.
Everything went very well. Installer and installation were top notch.
Description of Work
Installed a new garage door
Category garage doors
Cost $1,100
Services Performed? Yes
Hire Again? Yes
Work Completed On 07/03/2018
Service Provider Response
We appreciate your business and look forward to assisting you in the future with any garage door needs. Again, thank you for your business.06/19/2018
Scott S.
Great experience. Honest and fair contractor. Darrell pointed out the door was in good shape when he could have encouraged us to get a new one. Replaced springs and greased door. It is now as quiet as ever when going up and down.
Description of Work
Spring repair and door maintenance
Category garage doors
Cost $215
Services Performed? Yes
Hire Again? Yes
Work Completed On 04/25/2018
02/08/2018
Mary H.
They were excellent and were super nice to deal with. They installed the door and came back to finish it. They put my garage door opener in and even their prices were reasonable. I would definitely use them again and I would highly recommend them.
Description of Work
They installed an 18 foot garage door on my home.
Category garage doors
Services Performed? Yes
Hire Again? Yes
Work Completed On 11/06/2017
Service Provider Response
We were glad to be of service and look forward to working for you again if you need us. We appreciate your taking the time to give us a review. Thank you.02/03/2018
Pat C.
Excellent! I really liked that when I made the appointment they were not only able to come that day, but they told me what kind of vehicle to expect and who to expect. When Darrell arrived he gave me a price before performing the service, so no surprises.
Description of Work
Emergency garage door repair.
Category garage doors
Cost $147
Services Performed? Yes
Hire Again? Yes
Work Completed On 01/30/2018
Our professional installers are full-time employees, trained by us to maintain our high standards. We employ no subcontractors. We install garage doors in new construction and replace doors in existing structures. We removed and haul away existing door, track, and hardware. Reconnect existing opener and install proper bracing for the door. Install woodgrain vinyl weather seal. Replace extension and torsion springs. We repair all brands of garage doors and openers.
Ask for details
A-1 GARAGE DOORS INC is currently rated 4.9 overall out of 5.
A-1 GARAGE DOORS INC is open:
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
A-1 GARAGE DOORS INC accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover
Yes, A-1 GARAGE DOORS INC offers free project estimates.
Yes, A-1 GARAGE DOORS INC offers eco-friendly accreditations.
No, A-1 GARAGE DOORS INC does not offer a senior discount.
No, A-1 GARAGE DOORS INC does not offer warranties.
A-1 GARAGE DOORS INC offers the following services: Our professional installers are full-time employees, trained by us to maintain our high standards. We employ no subcontractors. We install garage doors in new construction and replace doors in existing structures. We removed and haul away existing door, track, and hardware. Reconnect existing opener and install proper bracing for the door. Install woodgrain vinyl weather seal. Replace extension and torsion springs. We repair all brands of garage doors and openers.