Painter1 of Indianapolis

"Stephen, we are so happy you enjoyed your experience with us. We enjoyed getting to know you and working on your painting project! Thank you for trusting us with your home, we are looking forward to future projects with you!"

"Thank you so much Stephanie! We really appreciate your time and kind words. Loved working with you on this project!! I can't wait to hear from you about the next one, just let us know and we'll be happy to help!"

"Thank you so much for taking the time to leave this kind review! We pride ourselves on being Veteran Owned and Operated and we are grateful for your business! I hope we get to work with you on any future projects."

"Thank you so much Dale! We enjoyed working on your project and we are so glad you found it to be a good service! Please let us know if we can help with anything in the future"

"Thank you Jan!! We are here if you need anything in the future!"

"Thank you so much for your kind review Danielle. We really enjoyed working at your home and we can't wait for the next project!"

"We are surprised and saddened by your review of your project that was completed on 5/4 and this is the first we are hearing about this. When you book a project with Painter1 you receive a "Tenative Start Date for the Week of ...." When you booked your project on 4/7 for the week of 5/3 it is impossible to know all the changes to projects and weather ahead of yours that can push or pull projects ahead of yours and your date. When we spoke with you on 4/30 regarding your project starting the next week you argued that you were prepared for us and demanded we start on Monday and we explained that unfortunately we could not guarantee Monday because the crew we had slated for your project still had one project in front of your that needed to be completed. However we would see what we could do to move some things around and would reach out to you as soon as we could confirm your start date. In an effort to satisfy your request to start Monday, we moved some crews around, called you on 5/2 to notify you we were successful and promptly arrived on 5/3 to begin your project. *1.5 hours to go get the paint. We do not purchase the paint until the day we start because most clients are still choosing color. As was in your case because we helped you choose a shade of White for your home. Monday's are a very busy day at the paint store and the crew has to wait for the store to make the paint plus travel time to and from the store. When we completed your project on 5/4 and completed your walkthrough of the project prior to you settling up with us, you did nothing but rave about how wonderful the project went and how satisfied you were. In fact, you were so satisfied, we sent you a Good Retention link (which does expire) to leave us a review before we left. You have communicated with us in the past both via phone and text, which we have not received any phone calls, texts, or emails from you. We will be happy to reach out and send the crew back out to complete any touch ups you may have found since we left (fix semigloss around perimeter of your ceiling to flat, touch up around light fixtures/fans, and repaint your window frame.)"

"Thank you for your review. We are so sorry, shocked, and heartbroken that this happened and wanted to let you know that we are absolutely no longer using that subcontractor. That decision was effective immediately after this was brought to our attention. We are glad that you are happy with the painting and we hope we have adequately expressed how sorry we are this happened."

"Your experience was not with Painter1 of Indianapolis, it was a company in Utah. I'm sorry that this happened to you, but it was not with us here in Indy"