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Approved Pro
Approved Pro

Benjamin Franklin Plumbing

4.6(
417
)

About us

Welcome to Benjamin Franklin Plumbing, home of The Punctual Plumber. Specializing in plumbing repairs, maintenance, and installation jobs, our goal is to provide you with prompt, friendly, dependable service for all of your plumbing needs. When you need plumbing service, you can depend on the experts at Benjamin Franklin Plumbing. We serve customers throughout the Fox Valley, and people stay with us because they know we'll deliver top-quality service every time. If you're having a problem with your plumbing, you need it solved as quickly as possible. Waiting for service can be frustrating, and the professionals at Benjamin Franklin Plumbing know this. That's why we offer fast and reliable service, and we arrive at the agreed upon time. We'll get to the root of the problem and make sure that everything is working smoothly again so you can get back to living comfortably. Call us today!

Business highlights

32 years of experience

Services we offer

Faucets / Fixtures / Pipes, Sewer Main Clearing, Unclogging Drains, Water Heater Replacements or Repairs, Water Treatment and Purification Systems

Reviews
4.6417 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
13%
3
3%
2
1%
1
4%
Write a review
Showing 351-375 of 417 reviews
Brian D.
Apr 2016
5.0
Yes, I recommend this pro
Showed up on time tried evrything they could and then some to fix the problem drain ended up being collasped got 2 solutions to fix just waiting on quotes to repair
Dana M.
Mar 2016
5.0
Yes, I recommend this pro
$29
Techs were great!
Bobbie L.
Mar 2016
4.5
Yes, I recommend this pro
I felt as though Benjamin Franklin was a company I could trust, and they were very professional. I would highly recommend them to all my family and friends, I will certainly be using them again.
Tom B.
Mar 2016
4.0
Yes, I recommend this pro
$363
The workmen were quick, ontime and the job was finished in less than 4 hours from contacting Home Advisors to finished job.
Marla B.
Feb 2016
4.5
Yes, I recommend this pro
$185
I felt it was a bit pricy but I needed it done. The guys were super customer service oriented. Very pleasant and professional. I will certainly use them again even though they are pricey.
Dale W.
Feb 2016
4.5
Yes, I recommend this pro
Great service and the techs were also great, diagnosed the issue extremely fast, but trip charge and diagnosis fee a tad high
Ahmad H.
Feb 2016
0.5
$250
Technician was an hour late for the appointment. He was unsure about the replacement of the tube waste overflow assembly and didn't understand where to get to it. After an hour of guessing, Technician replaced a Check Valve for a sump pump which took him less than 20 minutes for $250. He did not clean up after himself and the whole sump cover and basement floor were covered with PVC shavings and water. It was the most terrible service for the highest price I've ever seen.
William B.
Feb 2016
1.5
Here is what happened. They came out and gave estimate to replace old galvanized pipes for $4000. Our family member who is a contractor, came and said he would do the work for cost, so we right away called the company on Friday afternoon (so that the workers would not have to invest any money in supplies). However, Monday morning they arrive anyway, so I tell my husband to just have them leave the supplies they brought, thinking that the $400 deposit should cover that and we would get refund. Well, they say the $400 was cost of estimate, and frankly, they left a few copper pipes but NO VALVES so we feel VERY ripped off. I want deposit monies back, minus the few copper pipes (but no valves) were left. This was supposed to be free estimate!
Andre R.
Feb 2016
3.5
Yes, I recommend this pro
$212
No complaints about the workmanship and the service provided by the two technicians. They were pleasant and performed the work in a timely manner. I found however the service was expensive though they did waive the service charge and gave me a 15% discount. Two complaints: 1) Two service confirmation calls within one week before eight o'clock in the morning. I believe they have a call center in Phoenix and they are not very mindful of timezones..Very inconvenient. And one of the callers was rude to my wife. 2) They should provide their technicians the ability to collect payment electronically. I was not happy seeing the technician writing on paper my full credit card details. This is the 21st Century after all.
Deepak A.
Feb 2016
5.0
Yes, I recommend this pro
$350
The technicians were very helpful and explained everything in detail.
Alan P.
Jan 2016
4.5
Yes, I recommend this pro
$501
They performed the work in a very timely and professional manner.
Paul H.
Dec 2015
5.0
Yes, I recommend this pro
Ontime, professional work and full service.
Darryl R.
Dec 2015
5.0
Yes, I recommend this pro
Polite, covered their shoes in the house, resolved the problem in a professional manner.
Jeff C.
Dec 2015
5.0
Yes, I recommend this pro
$185
Great experience -on-time, friendly and knowledgeable. I will use this company again!
Daphane W.
Nov 2015
2.0
Definitely shop around and compare prices. I didn't get the quality of work for what was paid.
Maurice H.
Nov 2015
4.0
Yes, I recommend this pro
$1,000
there was several problems and they fixed them all.
Nancy M.
Nov 2015
5.0
Yes, I recommend this pro
They were fast and the job seems to have fixed the problem
Sonny H.
Oct 2015
5.0
Yes, I recommend this pro
Ned was very personable. Very informative and a pleasure to have perform the service. He represents the company extremely well!
Pat D.
Oct 2015
5.0
Yes, I recommend this pro
$900
I had a great experience with Benjamin Franklin Plumbing from first contact, through the estimating process and finally through the work process. Communication was good, the work timely and of a high quality. I would definitely contact them again if I needed work to be done and I do highly recommend them. Thank you Chris and Ned !
Shirlee S.
Oct 2015
5.0
Yes, I recommend this pro
$560
The men who came to repair my sink with new pipes and the faucet were very knowledgeable and willing to find what was wrong with a very bad original plumbing job. I had not been able to use that sink for 9 years. So, thanks to all three of them again.
Ruben A.
Sep 2015
5.0
Yes, I recommend this pro
Good guys
Cathy B.
Sep 2015
5.0
Yes, I recommend this pro
They promptly responded to my request for service, showed up in a timely manner, and handled the problem quickly and professionally. I would use them again.
Calvin V.
Aug 2015
4.5
Yes, I recommend this pro
Very appreciative of the time and service provided.
Paul M.
Aug 2015
4.5
Yes, I recommend this pro
$142
found no leaks
Keith H.
Aug 2015
5.0
Yes, I recommend this pro
Great service
...
Showing 351-375 of 417

Licensing

Licensed*

Trade License Number

055-025324

Trade License Locale

IL

Trade License Expiration

09/30/2026

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Benjamin Franklin Plumbing is currently rated 4.6 overall out of 5.

Monday: 1:00 AM - 12:00 AM Tuesday: 1:00 AM - 12:00 AM Wednesday: 1:00 AM - 12:00 AM Thursday: 1:00 AM - 12:00 AM Friday: 1:00 AM - 12:00 AM Saturday: 1:00 AM - 12:00 AM Sunday: 1:00 AM - 12:00 AM

No, Benjamin Franklin Plumbing does not offer free project estimates.

No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.

No, Benjamin Franklin Plumbing does not offer a senior discount.

No, Benjamin Franklin Plumbing does not offer emergency services.

No, Benjamin Franklin Plumbing does not offer warranties.