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About us
retail/wholesale lumber yard
Business highlights
127 years of experience
Services we offer
We sell any and all products need to remodel or construct a new home. Free delivery in Mchenry County.
Services we don't offer
installed sales
Amenities
Free Estimates
Yes
Accepted Payment Methods
- Check
- Visa
- Discover
- MasterCard
Reviews
1.01 Reviews
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Showing 1-1 of 1 reviews
Brian S.
Feb 2012
Hardware & Home Improvement Stores
Ordered a large custom window to replace a damaged window in our home. Paid in full upfront. Was never notified when the window was ready for pick up. When I arrived to pick it up, there was a damaged screen and the warehouse guys said it was shipped incorrectly, as it had no strapping or bracing and was terribly bowed. My contractor looked at the window when I got it home , he called Eric from WS Lumber. Eric came out to see the bowing and said he would warranty the wind regardless and would forward a written statement to my contractor that states as such. Not trusting the window, the installation was delayed. The window did intact develop a crack from top to bottom of one of the panes of glass. Eric was contacted and told that the window failed, we never received the warranty statement, never received the replacement screen and Eric could have cared less that the window is now broken. I explained that the damage was on the inside by the screen, nothing has hit it and the window had not moved since he had seen it in my garage. I will never use this company again, I am out $368.51 on a broken window that is un-installable in my home and still had a broken window on my wall. Eric was very rude when I spoke with him and hung up on me. The guys in the yard knew there were issues with the window and should have never allowed it to leave the yard. It seems that they took advantage of the fact that I am disabled and unable to physically return the window to the store.
Licensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
WOODSTOCK LUMBER CO is currently rated 1.0 overall out of 5.
Monday: 7:00 AM - 5:30 PM
Tuesday: 7:00 AM - 5:30 PM
Wednesday: 7:00 AM - 5:30 PM
Thursday: 7:00 AM - 5:30 PM
Friday: 7:00 AM - 5:30 PM
Saturday: 7:00 AM - 1:00 PM
Sunday: Closed
WOODSTOCK LUMBER CO accepts the following forms of payment: Check, Visa, Discover, MasterCard
Yes, WOODSTOCK LUMBER CO offers free project estimates.
No, WOODSTOCK LUMBER CO does not offer eco-friendly accreditations.
No, WOODSTOCK LUMBER CO does not offer a senior discount.
No, WOODSTOCK LUMBER CO does not offer emergency services.
No, WOODSTOCK LUMBER CO does not offer warranties.
WOODSTOCK LUMBER CO offers the following services: We sell any and all products need to remodel or construct a new home. Free delivery in Mchenry County.
installed sales