
PuroClean Disaster Services
About us
PuroClean, a leader in property emergency services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold and other conditions resulting in property damage. Each of our independently owned franchises pledge to do whatever it takes to respond, restore and rescue properties in all of the communities we serve. Award winning.
Business highlights
Services we offer
& Carpet Cleaning., Air Duct, Bio-Hazard, Fire, Mold
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
92% | ||
4% | ||
0% | ||
0% | ||
4% |
Keegan was very professional and helpful. He was extremely responsive and his crew came over to our house right away. The team was dedicated to getting the basement cleaned up immediately. They used a few pumps to get the water out, then threw our items that were destroyed, and finally sanitized the basement. Unlike the rest of the contractors who visited our house for flood-related damage (HVAC, plumber, PermaSeal), Keegan did not try to "upsell" any additional services. He was very empathetic and helpful. He worked directly with our insurance adjuster for a very easy homeowner experience.
The only thing good about our flood was the services that PuroClean provided and our newly, cleaned basement! I've already referred Keegan's services to a number of friends.
Thanks, Keegan! A++
I am so happy with the work done I am going to have them do the repairs as well. Eric is thorough, detail oriented, customer focused, flexible and a patient person. It has been a huge relief to have him handling this for our family.
I cannot thank the whole team at Puro Clean enough! THANK YOU!!!
complete the task. The big equipment was picked when stated. The basement was left immaculate and with a fresh scent. PuroClean well exceeded our expectations, making out of a disaster a very positive experience.
Our State Farm insurance agent was very impressed with the accurate estimate and performance of the work and we got a full coverage past the deductible.
The PuroClean franchise was run by Keegan Trudgen who is an educated, articulate, and kind-hearted businessman. We cannot say enough good things about Keegan. In a business defined by wheeler-dealers trying to make a quick buck off of people wounded and scared by a natural disaster, Keegan is a standout. This is a man with an MBA from Northwestern University's elite Kellogg Business School who actually wants to make money the honest way in a dishonest industry (I'm convinced that's the general rule after a history of three floods).
Even our FEMA adjuster commended Keegan's adherence to industry and government standards. The same adjuster that renounced and reprimanded the ServPro's predatory pricing was fully amenable to Keegan's plan, practice, and pricing.
Yes, PuroClean kept to the forecast price. They kept their word, they kept their pricing, and restored a business as well as our spirit.
Let us emphasize that we have been through the horror of flooding three times now. The first flood was difficult (our own people handled), the second was horrible (First Response--also crooks), and the third was shocking. Yet we weathered the third so much better because our store, our business, our lifeblood was in great hands with PuroClean. Truly, we will be forever grateful to Keegan Trudgen, Team Leader "Rudy", and PuroClean for saving our business without depleting our bank account.
To all our neighbors out there, should ever your home or business fall victim to flooding, please call PuroClean and seek the Keegan Trudgean franchise.
Fast forward to April 2013, and we are struck with yet another catastrophic flood, this one even worse than 2010. This time the back pressure from the sewers not only destroyed the basement again (including furnace, hot water heater, etc.), but geysered sewage into our first floor kitchen, contaminating and severely damaging it as well. We no longer lived in the house--after 2010, we moved to higher ground ;-) --but we still own the house and have a tenant. I was sickened by the thought of going through all of that again.
Enter Puroclean. (Cue dramatic music and prancing white steed...). On the recommendation of our insurance agent, we gave them a call. Eric showed up immediately, and took charge with such obvious authority and knowledge that we pretty much just handed him control. He worked tirelessly with the National Flood Insurance Program (NFIP) adjuster to make sure that every possible item that was eligible for insurance was documented and covered. This is a direct quote from the long-time and experienced NFIP adjuster: "Eric is the best contractor I have ever dealt with!"
The Puroclean workers did an absolutely excellent job of cleaning, hauling away debris, and sanitizing everything. They were respectful of our tenant and her family, and kept us as landlords carefully aprised of their progress. When they uncovered suspicious-looking ancient linoleum under layers of floor, they immediately stopped, took samples, and confirmed asbestos. Keegan quickly arranged the remediation team, who handled it with a minimum of disruption for the tenant.
Once the damage was cleaned up, Keegan arranged for a sub-contractor to rebuild the kitchen. The prices quoted seem fair, and we are pleased with the progress. Due to waiting for insurance approvals, etc., the work is still in process, but Keegan and Eric have been there every step of the way. In fact, they both have a knack for making you feel like you are their only client and a friend. Any time I leave a message or send an email, they get back to me within a few hours (or sooner). I'm pretty certain that they never got a copy of the Golden Rules of Contractors, i.e.: 1. Never call a client back immediately; ignoring phone calls for days on end gives you an aura of mystery.
I could go on, but I think you get the idea. If you have a disaster, these guys are the ones you want in your corner. Period.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.