Wagner Office Machines

Office Equipment Repair, Antiques, Electronic Gadget Repair,

About us

We Have Moved!!! New location..... 215 So. Frontage Rd. unit 28 Burr Ridge Illinois 60527 Wagner Office Machines sales and service since 1912. Yes going into our 102th year selling & repairing office equipment, parts willing in some cases. All work guaranteed.

Business highlights

113 years of trusted experience

Services we offer

Sales, service, supplies and repairs of general office equipment. Copiers, laser printers, fax machines, scanners, office and portable typewriters (parts limited). shredders, POS (Epson) and more please call. We work on all brands and offer warranty service on Brother, Canon image class, Okidata, and Samsung office equipment. We also maintain HP, Lexmark, Konica/Minolta, Xerox and Zebra.

Services we don't offer

We do not repair Computers. But we know who does....

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.98 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
13%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.7
punctuality
4.9
Showing 1-8 of 8 reviews

Steve K.
07/2018
5.0
office equipment repair
  + -1 more
Wagner evaluated the repair and recommended a new machine which we eventually chose. It took a while to ship but we like the new machine.
Description of Work: Needed repair to my old shredder.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$710

Martha G.
03/2016
5.0
office equipment repair, antiques
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Steve G.
04/2015
5.0
office equipment repair
  + -1 more
unknown
Description of Work: They discovered that a spring had broken. They cleaned the machine and it works like new!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rich O.
02/2015
5.0
office equipment repair
  + -1 more
unknown
Description of Work: Repaired a jammed HP MFP color laser printer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Pamela S.
12/2013
5.0
office equipment repair
  + -1 more
Everything went very smooth. The man I talked to on the phone was very nice--I think he was the owner. And he sent someone out the next day. It was an emergency because this is a Law Office and we definitely needed our copy machine in working order fast. They did a great job and the machine works and my boss was very impressed with the man that came out.
Description of Work: They fixed our copy machine. Our machine just refused to make copies. We didn't want to use the place where we leased it from because we didn't trust them anymore.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Norris M.
10/2013
5.0
office equipment repair
  + -1 more
Thry are ikd-school assiduous. First rate.
Description of Work: Rebuilt HP LaserJet 4.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Nancy B.
06/2013
4.0
office equipment repair
  + -1 more
I took the printer in told the man what was wrong,he said to give him about a week to look at it as this is a very busy repair shop. So about a week later he called back and said there was a broken plastic gear on the printer carriage,and he would try to locate one on the inner net,because they don't make parts for these small machines. Well 2 weeks went by and i heard nothing from Wagner's so i called back,and got a women on the phone,it told her was i was having a printer fixed she took my information. She said he was having trouble locating the part, so i told her i have been waiting for 3 weeks,if he can't fix it just junk it. And that's what they did.
Description of Work: My HP Desk Jet printer simply stopped working and i couldn't figure out why. So i took the machine into Wagners Office machine repair.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$45

Response from Wagner Office Machines
Thank you for your comments, I wish HP did sell all the parts needed to keep the machines working and not filling up land fills. I hope you found a replacement. Anything else we can do please feel free to call. Wagner Office Machines.

LAURIE C.
08/2011
5.0
office equipment repair
  + -1 more
Machine needed a new toner and has worked fine with no new problems. I would use this company again. The machine was picked up on 3-31-11. Service was prompt.
Description of Work: Brought in a monochrome aser printer for repair-paper would not feed into the machine. The technician inspected machine and performed a deep cleaning of the feed rollers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

    Contact information

    16W251 S Frontage Rd Ste 28, Willowbrook, IL 60527

    www.wagnerofficemachines.com

    Service hours

    Monday:
    9:30 AM - 5:00 PM
    Tuesday:
    9:30 AM - 5:00 PM
    Wednesday:
    9:30 AM - 5:00 PM
    Thursday:
    9:30 AM - 7:00 PM
    Friday:
    9:30 AM - 3:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Office Equipment Repair,
    Antiques,
    Electronic Gadget Repair,
    Rentals - Equipment

    FAQ

    Wagner Office Machines is currently rated 4.9 overall out of 5.

    Monday: 9:30 AM - 5:00 PM

    Tuesday: 9:30 AM - 5:00 PM

    Wednesday: 9:30 AM - 5:00 PM

    Thursday: 9:30 AM - 7:00 PM

    Friday: 9:30 AM - 3:00 PM

    Wagner Office Machines accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, Wagner Office Machines does not offer free project estimates.
    Yes, Wagner Office Machines offers eco-friendly accreditations.
    No, Wagner Office Machines does not offer a senior discount.
    No, Wagner Office Machines does not offer emergency services.
    Yes, Wagner Office Machines offers warranties.
    Wagner Office Machines offers the following services: Sales, service, supplies and repairs of general office equipment. Copiers, laser printers, fax machines, scanners, office and portable typewriters (parts limited). shredders, POS (Epson) and more please call. We work on all brands and offer warranty service on Brother, Canon image class, Okidata, and Samsung office equipment. We also maintain HP, Lexmark, Konica/Minolta, Xerox and Zebra.
    We do not repair Computers. But we know who does....

    Contact information

    16W251 S Frontage Rd Ste 28, Willowbrook, IL 60527

    www.wagnerofficemachines.com

    Service hours

    Monday:
    9:30 AM - 5:00 PM
    Tuesday:
    9:30 AM - 5:00 PM
    Wednesday:
    9:30 AM - 5:00 PM
    Thursday:
    9:30 AM - 7:00 PM
    Friday:
    9:30 AM - 3:00 PM