20 EMPLOYEES.
DOOR COMPONENTS, DOORS, HARDWARE AND STAIRS., SHUTTERS, SKYLIGHTS, TRIM, WINDOWS
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
0% | ||
0% | ||
0% | ||
50% | ||
50% |
"THE CUSTOMER APPROVED ALL SPECIFICATIONS DURING A VISIT WITH HER SALESPERSON AND THE DOOR WAS BUILT CORRECTLY. THE DRAWING AND NOTES ARE ATTACHED TO HER ORDER AND SIGNATURE APPROVAL. WE DISCOUNTED THE REWORK TO MAKE THE DOOR USABLE AND THE CLIENT SEEMED SATISFIED AND DID NOT REGISTER ANY COMPLAINT WITH HER SALESPERSON OR THE MANAGER AT THE TIME. I AM NOT SURE WHY THE PRICE AND QUALITY = D SINCE THE CLIENT SELECTED THERMA TRU DOORS THAT ARE CONSIDERED ONE OF THE TOP MANUFACTURER'S IN THE INDUSTRY BY CONSUMER REPORTS. IT IS UNFORTUNATE THAT HER CONCERNS AND ISSUES WERE NOT RESOLVED BEFORE SHE PLACED THE ORDER SO THAT THEY COULD BE ADDRESSED AND CORRECTED TO HER SATISFACTION."
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