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ASHLAND MILLWORK

Founded 1987 • With Angi since October 2006

3.8

(5) Verified Reviews

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Business Details

Phone Number

Address

5 Messner Dr

Wheeling, IL 60090

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Description

20 EMPLOYEES.

Verified Reviews

A few reviews for this pro...
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Heidi H.
2.0
06/27/2017
We drove out to their facility to work with them. Told the sales person what we were looking for, he showed us what he thought we wanted, we were not thrilled. He stepped away and another guy came out and said I think this is what you are looking for. YES, our guy came back and said "oh sorry, that is new product and I have not worked with it very much" I asked how new? his response "6 months" That is NOT new! Quoted us 8 weeks, we called to check on our order after 7 and was then told it was a 12 week lead time. Nobody thought it prudent to call and tell us that? we got the windows, the quality is amazing from Kolby. We had 3 sets of french doors and did not get the hardware. my GC called our guy who proceeded to blame the subcontractors for losing it. our GC went round and round, so I called and spoke with someone in charge after scouring everything for those handles. The man in charge then blamed the subs, so I said we need hardware, order it and I am not happy about paying for it twice. After doing some research, he called me back and said it was never ordered therefore never delivered. one of our windows got broken so we had to contact them to order another one, what a nightmare, no one talks to anyone else so we went round and round until finally service ordered the one window and then they just showed up to deliver it, thank goodness I happened to be home. I would never recommend them to anyone. Kolby please find another distributor for everyone else' sake
Description of Work
We were building a house and Ashland was recommended by our GC for Kolby windows(apparently the only dealer in the Chicagoland area).
Category
replacement windows
John M.
5.0
03/27/2014
Our contractor subcontracted with Ashland millwork, who worked with Hurd to design and produce a custom window to fit our space. Ashland came to take measurements, sent a mock up of the window, and produced it. Our general contractor did the installation. We were very pleased with the result.
Description of Work
Built a custom dormer picture window to fit an arched opening. Vinyl with simulated divided light. They matched our sketch very well, and the window turned out nicely.
Category
custom cabinets
Jim B.
5.0
12/16/2013
From start to finish it was a pure joy. We had interviewed 2 other window suppliers that made us feel pressured and hassled from the beginning. Our sales rep, Geoff Moore, was dream to work with. He was very informative and explained all our options and available configurations . The order was placed and the windows delivered within the estimated time. Anna and Chris in the office were professional and very helpful with our questions and the delivery and payment process. We would not hesitate to recommend Ashland Millwork for you window needs.
Description of Work
We purchased 2 windows to replace our kitchen windows. One was of normal size while the other was 8'wide by 5' tall.
Category
replacement windows
Adam G.
5.0
12/29/2011
They provided us with the highest quality and standards. They delivered them in a timely manner and for free. The price was friendly.
Description of Work
We purchased some trim work and door for cabinets.
Category
custom cabinets, woodworking
Heidi S.
2.0
10/11/2006
I was pretty unhappy because the door's swing direction was wrong. When I contacted the company, they said that they had disposed of the drawing I had given them so they couldn't prove that THEY were at fault. They did take the door back and change the swing direction, but not before they charged me another $200+. It left me pretty unhappy.
Description of Work
Ashland Millwork ordered a ThermaTru door for me.
Category
doors

Service Provider Response

THE CUSTOMER APPROVED ALL SPECIFICATIONS DURING A VISIT WITH HER SALESPERSON AND THE DOOR WAS BUILT CORRECTLY. THE DRAWING AND NOTES ARE ATTACHED TO HER ORDER AND SIGNATURE APPROVAL. WE DISCOUNTED THE REWORK TO MAKE THE DOOR USABLE AND THE CLIENT SEEMED SATISFIED AND DID NOT REGISTER ANY COMPLAINT WITH HER SALESPERSON OR THE MANAGER AT THE TIME. I AM NOT SURE WHY THE PRICE AND QUALITY = D SINCE THE CLIENT SELECTED THERMA TRU DOORS THAT ARE CONSIDERED ONE OF THE TOP MANUFACTURER'S IN THE INDUSTRY BY CONSUMER REPORTS. IT IS UNFORTUNATE THAT HER CONCERNS AND ISSUES WERE NOT RESOLVED BEFORE SHE PLACED THE ORDER SO THAT THEY COULD BE ADDRESSED AND CORRECTED TO HER SATISFACTION.

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    Windows
    Cabinet Making
    Doors
    Finished Carpentry and Woodworking
    Skylights
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    No
    Warranties
    Ask for details

    Services Offered

    WINDOWS, DOORS, SKYLIGHTS, SHUTTERS, DOOR COMPONENTS, TRIM,, HARDWARE AND STAIRS.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about ASHLAND MILLWORK

    How is ASHLAND MILLWORK overall rated?

    ASHLAND MILLWORK is currently rated 3.8 overall out of 5.

    What days are ASHLAND MILLWORK open?

    ASHLAND MILLWORK is open:

    Sunday: Closed

    Monday: 7:30 AM - 4:30 PM

    Tuesday: 7:30 AM - 4:30 PM

    Wednesday: 7:30 AM - 4:30 PM

    Thursday: 7:30 AM - 4:30 PM

    Friday: 7:30 AM - 4:30 PM

    Saturday: Closed

    What payment options does ASHLAND MILLWORK provide

    ASHLAND MILLWORK accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does ASHLAND MILLWORK offer free estimates?

    Yes, ASHLAND MILLWORK offers free project estimates.

    Does ASHLAND MILLWORK offer eco-friendly accreditations?

    No, ASHLAND MILLWORK does not offer eco-friendly accreditations.

    Does ASHLAND MILLWORK offer a senior discount?

    No, ASHLAND MILLWORK does not offer a senior discount.

    Are warranties offered by ASHLAND MILLWORK?

    No, ASHLAND MILLWORK does not offer warranties.

    What services does ASHLAND MILLWORK offer?

    ASHLAND MILLWORK offers the following services: WINDOWS, DOORS, SKYLIGHTS, SHUTTERS, DOOR COMPONENTS, TRIM,, HARDWARE AND STAIRS.